What users are saying about
75 Ratings
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50 Ratings
75 Ratings
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Score 7.5 out of 100

Triblio

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50 Ratings
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Score 8.3 out of 100

Likelihood to Recommend

Brainshark

I love what Brainshark does for me and how easy it is to train someone else to use it. Most people are familiar with PowerPoint and that makes and easy start that can be enhanced with animation, voice over and background music. You can also upload videos, SCORM compliant classes and more to make an easy to use system to present training and education. I have reviewed a number of other programs, and all seem to have the same weaknesses in reporting. Brainshark does what I need without a lot of difficult training.
Betsy Abney | TrustRadius Reviewer

Triblio

I would highly recommend this product to other businesses and those organizations who are looking for the best ABM solution because this facilitates businesses so much that I cannot even emphasize it. This tool is appropriate for all businesses, be it small or be it large. There is no such restriction associated with the size of businesses. Hence, businesses should try out this strategic tool.
Peter Suter | TrustRadius Reviewer

Pros

Brainshark

  • Brainshark is a very user-friendly tool that can be learned in a very short period of time; which was extremely valuable as there was only one experienced Brainshark author in our company.
  • Brainshark is a great way to communicate to a global audience. Our company has expanded their global footprint and often the only cost effective way to communicate or train in different time zones and remote locations is using tools like Brainshark.
  • Brainshark provides us a hosting platform accessible across the globe where none exists today in our company.
Tina Callisto | TrustRadius Reviewer

Triblio

  • It has paved the way in creating an audience for our respective campaigns that are easy to set and customize.
  • This tool has a high configuration aspect which helps and facilitates [the business thoroughly] in their cases.
  • It helps you in interacting with any third-party websites or arbitrators for API calls and web solutions.
Ryan Dury | TrustRadius Reviewer

Cons

Brainshark

  • Brainshark has addressed a number of feature enhancements over the past two years...it really performs at a high level on a consistent basis...
  • Ocassionally we run into a large video file >500mb that we have to address directly with support but it does not happen very often...
Mike Buege | TrustRadius Reviewer

Triblio

  • Would love to integrate more data into Salesforce. We can see stuff on an Account level via their Chrome extension, but being able to import all that data directly into Salesforce would be great.
  • I haven't seen a lot product updates from them in our time with them.
  • When we launched, we had a featured included in the console that wasn't actually available yet. That was a little strange.
Cassie Dodd | TrustRadius Reviewer

Likelihood to Renew

Brainshark

Brainshark 8.2
Based on 39 answers
For the niche it fills in the content we produce, there aren't many alternatives. We want something a non-technical, non-design user can use to quickly create content that is distributable to an external audience. I'm not aware of a tool that does that and offers the same features.
Anonymous | TrustRadius Reviewer

Triblio

Triblio 8.2
Based on 1 answer
We continue to have a good experience with Triblio, and they continue to deliver value for our money. If they would do a better job with analytics, then it'd be easier for me to tie campaign activities to the bottom line.
Erik Kielisch | TrustRadius Reviewer

Usability

Brainshark

Brainshark 10.0
Based on 8 answers
The vendor offers customer support services that are reliable and diverse and this ensures that users do not get stuck anywhere in using the platform and are able to use with minimal hitches.
Chris Edwards | TrustRadius Reviewer

Triblio

Triblio 9.0
Based on 1 answer
We have a cheaper version of Triblio, so we don't have all the bells and whistles. But, this works great for us. It's easy to use and the platform only includes things that we use instead of a handful of features that just slow it down. It looks like a simple version of Google Ads
Anonymous | TrustRadius Reviewer

Reliability and Availability

Brainshark

Brainshark 9.1
Based on 8 answers
I'm always able to access Brainshark, whether it is to upload, record, share, download, or view presentations. Whenever I do need to contact someone at Brainshark, there is always someone there. I have never had a problem accessing a presentation and any updates to presentations are viewable immediately.
S. Renee Conley | TrustRadius Reviewer

Triblio

No score
No answers yet
No answers on this topic

Support Rating

Brainshark

Brainshark 9.1
Based on 15 answers
We've found a few glitches and needed some branding updated. Each time we've called, they were super responsive and cared about my issue as much as I did! They've even helped me (and another vendor) figure out how to have this other outside software integrate with theirs to achieve an even greater presentation. I'm super impressed with their Customer Service people.
Anonymous | TrustRadius Reviewer

Triblio

Triblio 8.6
Based on 28 answers
Our account manager is responsive - He usually gets back with detailed answers to our questions within 24 hours. He has helped us resolve multiple bugs in the platform, and is usually great about providing solutions while the dev team is working on long-term fixes. However, there have been several instances when he has not let us know that a meeting would need to be [canceled] due to his being out of office.
Anonymous | TrustRadius Reviewer

Online Training

Brainshark

Brainshark 9.1
Based on 2 answers
The training is easy to use. You can take as little or as much as you need. The instructions are clear and easy to follow. There is a variety of training you can take. There are mini lessons, courses, and webinars. The folks at Brainshark truly want to help you have the best presentation possible.
S. Renee Conley | TrustRadius Reviewer

Triblio

No score
No answers yet
No answers on this topic

Implementation Rating

Brainshark

Brainshark 8.7
Based on 4 answers
Their ongoing support after implementation is excellent and easy to access...
Mike Buege | TrustRadius Reviewer

Triblio

No score
No answers yet
No answers on this topic

Alternatives Considered

Brainshark

There are a lot of sites that allow you to host/share content in the loud. What won for me was their tracking, analytics, and reporting. At the time there was nobody even close to Brainshark and I have not seen anything since that would make me want to switch. I look forward to many years working with them.
Justin James | TrustRadius Reviewer

Triblio

Demandbase for just the base product was way more than I ended up paying for Triblio. If I were to level up Demandbase with all of the various add ons to bring it up to the functionality that Triblio provides it would cost a fortune.We actually used Terminus and moved away from it. It was an ok platform. It had a lot of shortcomings internationally.
Anonymous | TrustRadius Reviewer

Return on Investment

Brainshark

  • Increased positive results from new employees who are not experiencing delays in registering for their user services due to the online training
  • Better customer service as it relates to payroll due to the training being given to administrative assistants across campus.
  • Able to be compliant with State requirements regarding Ethics Training
Brad Smith | TrustRadius Reviewer

Triblio

  • Triblio is extremely powerful in terms of increasing conversion rates and we've tripled conversion rates using their targeted modals versus less targeted approaches with less sophisticated products, such as HelloBar.
  • Though it is hard to quantify, Triblio has increased the speed to market with which we can introduce targeted promotions. Campaigns can be spun up with Triblio in less than one day.
  • There have been no negative impacts to ROI from Triblio.
Eric Martin | TrustRadius Reviewer

Pricing Details

Brainshark

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
No

Triblio

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

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