What users are saying about
22 Ratings
22 Ratings
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Score 8.7 out of 101

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Likelihood to Recommend

Braintree

Braintree is a lower cost alternative to many of the options business owners have through their bank. However, they will need to be techy or be working with a developer to set up. The setup and backend isn't as user friendly as alternatives. Braintree is a great option if you'll need to manually type in credit card details. Banks will sometimes charge a lot more for that option. The manual option is nice if your clients aren't as tech savvy and prefer to pay over the phone than to pay on your website.
No photo available

Pros

  • Once it is set up, it has not given us almost any problem.
  • Allows customization of most parameters.
  • Offers drop-in forms (although we don't use them), and also custom ones.
Miguel Parramón Teixidó profile photo

Cons

  • The front screen reporting could be improved - just a couple of extra features such as being able to vary the time period being looked at and other simple analytics.
  • I feel strongly that it would be easy and useful to have some kind of ready cash in transit visual by destination bank account.
  • No other points - it just sits there and works.
Cameron Read profile photo

Likelihood to Renew

Braintree10.0
Based on 1 answer
There's a huge cost in migrating payment providers, and we're very happy with Braintree so far.
Miguel Parramón Teixidó profile photo

Usability

Braintree8.1
Based on 2 answers
I would give it a 10 if they provided support for creating discounts and plans through their API.
Miguel Parramón Teixidó profile photo

Support

Braintree9.1
Based on 2 answers
Their email support is responsive and fast, solved our problems when we had them. We haven't tried phone support.
Miguel Parramón Teixidó profile photo

Implementation

Braintree10.0
Based on 1 answer
It is simple for a developer to do.
Cameron Read profile photo

Alternatives Considered

The price and quality has been a part of why we chose Braintree as our main payment method. We started with PayPal but as the business was growing, we needed a system that was easy to implement to get paid by cards. We looked into Stripe, but it was more difficult to implement, and had a higher starting cost.
Gerard Compte profile photo

Return on Investment

  • Simplified billing so we spend less time on it
  • Saved $20 a month or more when compared to alternatives that have a monthly charge.
  • It gives peace of mind because we know that any service we use in the future will likely integrate with Braintree
No photo available

Pricing Details

Braintree

General
Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No
Additional Pricing Details