What users are saying about
38 Ratings
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Score 7.8 out of 100
8 Ratings
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Score 8.4 out of 100

Likelihood to Recommend

Braintree, a PayPal service

Braintree is a lower cost alternative to many of the options business owners have through their bank. However, they will need to be techy or be working with a developer to set up. The setup and backend isn't as user friendly as alternatives. Braintree is a great option if you'll need to manually type in credit card details. Banks will sometimes charge a lot more for that option. The manual option is nice if your clients aren't as tech savvy and prefer to pay over the phone than to pay on your website.
Anonymous | TrustRadius Reviewer

TeamUp

It is very helpful for an organization where many people are working remotely. Especially when people are from different time zones and they need to be reminded a few minutes before the event. It is also useful to keep track of certain events such as meetings and employees taking leave. And it is a handy tool when you need to be reminded about recurring events such as daily standing meetings.
Anonymous | TrustRadius Reviewer

Pros

Braintree, a PayPal service

  • Braintree has excellent integration with the BigCommerce platform. The switch of our previous payment processing gateway to Braintree was very easy and only required a few clicks.
  • Tying into Braintree's BigCommerce integration, for company's like ours that are on the BigCommerce enterprise plan, Braintree's rates for BigCommerce enterprise customers are extremely competitive and saved us money.
  • Braintree has a pretty easy to use portal that can be accessed through the same login we use for PayPal which we are using in conjunction with Braintree with ease.
  • I've only had to call Braintree twice and my customer service issues were handled extremely quickly and easily.
Anonymous | TrustRadius Reviewer

TeamUp

  • Simplified customer signups.
  • Customer service when we have unique problems.
  • Makes it easy to accept payments.
Warren Wallace | TrustRadius Reviewer

Cons

Braintree, a PayPal service

  • Not a very good subscription management platform for a Saas business, but they make up for it on the API with others that are
  • Doesn't have a lot of additional features, but that's what you'd expect out of a payment processor
  • Very expensive per transaction, but the reality is that any processor who helps early stage companies accept online payments are expensive.
Brad Henderson | TrustRadius Reviewer

TeamUp

  • Need more variability in colors.
  • Some colors can't be seen when too many people are assigned to one appointment.
Andrea Mitchell, MSW, APSW | TrustRadius Reviewer

Likelihood to Renew

Braintree, a PayPal service

Braintree, a PayPal service 10.0
Based on 1 answer
There's a huge cost in migrating payment providers, and we're very happy with Braintree so far.
Miguel Parramón Teixidó | TrustRadius Reviewer

TeamUp

No score
No answers yet
No answers on this topic

Usability

Braintree, a PayPal service

Braintree, a PayPal service 8.1
Based on 2 answers
It just works.
Cameron Read | TrustRadius Reviewer

TeamUp

No score
No answers yet
No answers on this topic

Support Rating

Braintree, a PayPal service

Braintree, a PayPal service 3.9
Based on 9 answers
Their support is a joke. There's nothing "supportive" about them. Every time I call in with an issue no one has an answer or even a recommendation. I am put on hold and no one ever comes back. It's time to find another processor.
Anonymous | TrustRadius Reviewer

TeamUp

TeamUp 10.0
Based on 2 answers
I cannot recall ever having to use customer support which I guess is a 10 because it works so well I don't need help.
Andrea Mitchell, MSW, APSW | TrustRadius Reviewer

Implementation Rating

Braintree, a PayPal service

Braintree, a PayPal service 10.0
Based on 2 answers
It is simple for a developer to do.
Cameron Read | TrustRadius Reviewer

TeamUp

No score
No answers yet
No answers on this topic

Alternatives Considered

Braintree, a PayPal service

The price and quality has been a part of why we chose Braintree as our main payment method. We started with PayPal but as the business was growing, we needed a system that was easy to implement to get paid by cards. We looked into Stripe, but it was more difficult to implement, and had a higher starting cost.
Gerard Compte | TrustRadius Reviewer

TeamUp

I find TeamUp really easy to use. We do not need much prior knowledge before starting to use it. Also, your team can collaborate under the common calendar workspace, which is important for organizational use.
Anonymous | TrustRadius Reviewer

Return on Investment

Braintree, a PayPal service

  • Simplified billing so we spend less time on it
  • Saved $20 a month or more when compared to alternatives that have a monthly charge.
  • It gives peace of mind because we know that any service we use in the future will likely integrate with Braintree
Anonymous | TrustRadius Reviewer

TeamUp

  • Cost is low and varies by amount of customer use.
Warren Wallace | TrustRadius Reviewer

Pricing Details

Braintree, a PayPal service

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Braintree, a PayPal service Editions & Modules

Edition
Standard Pricing2.9% +$0.301
Custom PricingContact for quote
  1. per transaction
  2. none
Additional Pricing Details

TeamUp

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

TeamUp Editions & Modules

Additional Pricing Details

Add comparison