Brand Embassy (discontinued) vs. Soffront CRM
Brand Embassy (discontinued) vs. Soffront CRM
Product | Rating | Most Used By | Product Summary | Starting Price |
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Brand Embassy (discontinued) | N/A | Brand Embassy is now part of NICE inContact CXone (acquired May 2019). Brand Embassy is social customer service software designed to help companies with high volume social customer service prioritize and automate the customer experience. Incoming requests and mentions from social media, blogs and website forms are unified in one dashboard and routed to the most relevant customer service agent. Customers… | $39 per month | |
Soffront CRM | Enterprise companies (1,001+ employees) | Soffront offers Soffront CRM Software for Sales, Marketing and Service, which the vendor says is a comprehensive, yet user-friendly platform. All submitted, assigned and resolved cases are tracked within a customizable dashboard. Customer support ticket submissions are automatically routed to the most knowledgeable reps, ensuring the best support. Service Level Agreement (or SLA) Alerts make sure support never falls below committed levels of service. According to the vendor, the product… | $20 per month |
Brand Embassy (discontinued) | Soffront CRM | |||||||||||||||
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Editions & Modules | No answers on this topic |
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Offerings |
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Entry-level Setup Fee | No setup fee | No setup fee | ||||||||||||||
Additional Details | — | — | ||||||||||||||
More Pricing Information |
Brand Embassy (discontinued) | Soffront CRM | |
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Top Pros | ||
Top Cons |
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Brand Embassy (discontinued) | Soffront CRM | |||||||||||||||
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Sales Force Automation |
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Customer Service & Support |
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Marketing Automation |
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CRM Project Management |
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CRM Reporting & Analytics |
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Customization |
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Security |
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Social CRM |
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Platform |
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Brand Embassy (discontinued) | Soffront CRM | |
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Small Businesses | Simplify360 Score 7.8 out of 10 | Salesmate Score 9.8 out of 10 |
Medium-sized Companies | Emplifi Social Marketing Cloud Score 8.9 out of 10 | Creatio Score 9.1 out of 10 |
Enterprises | Emplifi Social Marketing Cloud Score 8.9 out of 10 | Creatio Score 9.1 out of 10 |
All Alternatives | View all alternatives | View all alternatives |
Brand Embassy (discontinued) | Soffront CRM | |
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Likelihood to Recommend | 2.0 (12 ratings) | 7.0 (2 ratings) |
Likelihood to Renew | 7.7 (5 ratings) | - (0 ratings) |
Usability | 1.0 (1 ratings) | 8.0 (1 ratings) |
Availability | 8.2 (1 ratings) | - (0 ratings) |
Support Rating | 3.0 (4 ratings) | 7.0 (1 ratings) |
Brand Embassy (discontinued) | Soffront CRM | |
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Likelihood to Recommend | Discontinued Products | Soffront |
Pros | Discontinued Products | Soffront |
Cons | Discontinued Products | Soffront |
Likelihood to Renew | Discontinued Products | Soffront No answers on this topic |
Usability | Discontinued Products | Soffront |
Support Rating | Discontinued Products | Soffront |
Alternatives Considered | Discontinued Products | Soffront |
Return on Investment | Discontinued Products | Soffront |
ScreenShots | Brand Embassy (discontinued) Screenshots | Soffront CRM Screenshots |