Brand24 vs GetSocial

Likelihood to Recommend

We always recommend Brand24 to set up many social media policies, it is easy to use, and you will be satisfied with its user interface because it brings all the tools together in one place. It has been very influential in fostering business exchange and increasing sales in your company.

Read full review

Fabienne Blanc

Senior Copywriter

GrowthTecnoMarketing & Advertising, 51-200 employees

View all 10 answers on this topic

Very well suited for digital marketing space where the data interactions happen among multiple social media platforms. It could be less useful in the places where a live data feed is required off the social media platform.

Read full review

Verified User

Employee in Product Management

Financial Services Company, 1001-5000 employees

View all 1 answers on this topic

Pros

Brand24 is very user friendly and you don't need a lot of technical knowledge to use it.
I've had very good experience with the customer support team to solve any technical issues.

Read full review

Brittany Cosby

Marketing Coordinator

Tidwell GroupAccounting, 51-200 employees

View all 10 answers on this topic

Tracking conversations
Scheduling
Customizable

Read full review

Verified User

Employee in Product Management

Financial Services Company, 1001-5000 employees

View all 1 answers on this topic

Cons

Other metrics like follower growth or changes in engagement rates would be more beneficial
Tracking web conversions / app downloads if possible
More in depth sentiment analysis

Read full review

Kelcey Zacarese

Analytics Manager, Social

Havas FormulaMarketing and Advertising, 51-200 employees

View all 10 answers on this topic

some taskbar functions cant be used simultaneously
requires additional feature updates
integration could be better

Read full review

Verified User

Employee in Product Management

Financial Services Company, 1001-5000 employees

View all 1 answers on this topic

Alternatives Considered

I would start with Mention as opposed to beginning with Brand24. We originally used Mention but the price was increasing year-over-year so we wanted to try a cheaper alternative. We eventually did go back to Mention after Brand24, due to its ease of use and it was also easier to monitor our brand with Mention in the end.

Read full review