Brand24 vs. Khoros Care
Brand24 vs. Khoros Care
Product | Rating | Most Used By | Product Summary | Starting Price |
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Brand24 | N/A | Brand24 is an AI-powered media monitoring tool that analyzes mentions and presents actionable insights.This tool is designed to keep track of online conversations about a brand, its products, and competitors. It collects real-time data from millions of sources, including social media platforms (Facebook, Instagram, Twitter, Twitch, TikTok, Youtube, Telegram), podcasts, publicly available newsletters, online news sites, blogs, forums, reviews sites. Some of the key features… | $99 per month | |
Khoros Care | Enterprise companies (1,001+ employees) | Khoros Care enables brands to serve their customers on their preferred digital channels, reducing costs and increasing customer satisfaction and revenue. It Offers: Web chat & messaging gives customers convenient, efficient channels to engage brands, while giving brands a single consolidated platform to manage customer engagements at scale. Supporting the widest range of digital messaging channels, including; web chat, in-app, email, Facebook, Twitter, Instagram,… | N/A |
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Editions & Modules |
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Offerings |
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Entry-level Setup Fee | No setup fee | Optional | ||||||||||||||
Additional Details | — | Pricing is variable based on the needs of the customer. | ||||||||||||||
More Pricing Information |
Brand24 | Khoros Care | |
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Top Pros |
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Top Cons |
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Brand24 | Khoros Care | |
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Small Businesses | BrightLocal Score 7.8 out of 10 | Simplify360 Score 7.8 out of 10 |
Medium-sized Companies | Brandwatch Score 8.3 out of 10 | Emplifi Social Marketing Cloud Score 8.9 out of 10 |
Enterprises | Brandwatch Score 8.3 out of 10 | Emplifi Social Marketing Cloud Score 8.9 out of 10 |
All Alternatives | View all alternatives | View all alternatives |
Brand24 | Khoros Care | |
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Likelihood to Recommend | 8.2 (9 ratings) | 8.0 (113 ratings) |
Likelihood to Renew | - (0 ratings) | 7.9 (80 ratings) |
Usability | - (0 ratings) | 6.5 (8 ratings) |
Availability | - (0 ratings) | 9.0 (2 ratings) |
Performance | - (0 ratings) | 9.0 (2 ratings) |
Support Rating | - (0 ratings) | 8.1 (10 ratings) |
In-Person Training | - (0 ratings) | 9.0 (2 ratings) |
Online Training | - (0 ratings) | 7.3 (1 ratings) |
Implementation Rating | - (0 ratings) | 7.6 (72 ratings) |
Ease of integration | - (0 ratings) | 6.4 (1 ratings) |
Product Scalability | - (0 ratings) | 8.1 (78 ratings) |
Brand24 | Khoros Care | |
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Likelihood to Recommend | Brand24 | Khoros (Formerly Spredfast + Lithium) |
Pros | Brand24 | Khoros (Formerly Spredfast + Lithium) |
Cons | Brand24 | Khoros (Formerly Spredfast + Lithium) |
Likelihood to Renew | Brand24 No answers on this topic | Khoros (Formerly Spredfast + Lithium) |
Usability | Brand24 No answers on this topic | Khoros (Formerly Spredfast + Lithium) |
Reliability and Availability | Brand24 No answers on this topic | Khoros (Formerly Spredfast + Lithium) |
Performance | Brand24 No answers on this topic | Khoros (Formerly Spredfast + Lithium) |
Support Rating | Brand24 No answers on this topic | Khoros (Formerly Spredfast + Lithium) |
In-Person Training | Brand24 No answers on this topic | Khoros (Formerly Spredfast + Lithium) |
Implementation Rating | Brand24 No answers on this topic | Khoros (Formerly Spredfast + Lithium) |
Alternatives Considered | Brand24 | Khoros (Formerly Spredfast + Lithium) |
Scalability | Brand24 No answers on this topic | Khoros (Formerly Spredfast + Lithium) |
Return on Investment | Brand24 | Khoros (Formerly Spredfast + Lithium) |
ScreenShots | Brand24 Screenshots | Khoros Care Screenshots |