Brand24 vs Synthesio Social Intelligence Suite

Likelihood to Recommend

We always recommend Brand24 to set up many social media policies, it is easy to use, and you will be satisfied with its user interface because it brings all the tools together in one place. It has been very influential in fostering business exchange and increasing sales in your company.

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Fabienne Blanc

Senior Copywriter

GrowthTecnoMarketing & Advertising, 51-200 employees

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Synthesio works well in delivering analytics. Logging in and viewing data is easy. When reporting to upper management, the tool is not the best. I think it could have real-time updates to displays. We are solving this by paying for the API access and exporting to our own dashboard solution.c

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Verified User

Director in Corporate

Consumer Goods Company, 1001-5000 employees

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Pros

Brand24 is very user friendly and you don't need a lot of technical knowledge to use it.
I've had very good experience with the customer support team to solve any technical issues.

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Brittany Cosby

Marketing Coordinator

Tidwell GroupAccounting, 51-200 employees

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User friendly modules
Easy to use
Interactive data charts

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Verified User

Executive in Marketing

Outsourcing/Offshoring Company, 5001-10,000 employees

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Cons

Other metrics like follower growth or changes in engagement rates would be more beneficial
Tracking web conversions / app downloads if possible
More in depth sentiment analysis

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Kelcey Zacarese

Analytics Manager, Social

Havas FormulaMarketing and Advertising, 51-200 employees

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I’d love better graphics when I pull reports.
The sentiment data is still inaccurate.
We are unable to weed out all mentions of the arena associated with the bank.

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Alison Walkley

Social Media Manager

Webster BankBanking, 1001-5000 employees

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Likelihood to Renew

No score

No answers yet

No answers on this topic

Synthesio Social Intelligence Suite 7.0

Based on 2 answers

Ben Farkas was the representative that worked with us on this project, while we have been very excited with the work he provided, especially the customer service, we just did not have enough time with the product hands on to be comfortable giving it the 10 we think it deserves. As the Data tracking was done beyond our expectations and the finished product (infographic) were all excellent, we used this service to fill our need in being shorthanded to cover the data ourselves. Synthesio provided outstanding customer service, their data tracking and materials where top notch, just we lacked the hands on experience to speak to everyday use.

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Basil C. Puglisi, M.P.A.

Director

Social Media ClubMarketing and Advertising, 1-10 employees

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Support Rating

No score

No answers yet

No answers on this topic

Synthesio Social Intelligence Suite 10.0

Based on 2 answers

Everything we needed was handled, in many cases during the first time we used Synthesio the representative made adjustments and explained them to us, some things we did not even consider when setting up the service.

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Basil C. Puglisi, M.P.A.

Director

Social Media ClubMarketing and Advertising, 1-10 employees

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Alternatives Considered

I would start with Mention as opposed to beginning with Brand24. We originally used Mention but the price was increasing year-over-year so we wanted to try a cheaper alternative. We eventually did go back to Mention after Brand24, due to its ease of use and it was also easier to monitor our brand with Mention in the end.

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Mark Anderson

Digital Marketing Specialist - Team Lead

Select BlindsRetail, 51-200 employees

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We've evaluated several other listening platforms. What we like about Synthesio are unlimited mentions. It allows us to focus less on cost and more on value.

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Verified User

Director in Corporate

Consumer Goods Company, 1001-5000 employees

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Return on Investment

Positive: We can respond to customers in a reasonably realistic timeframe.
Positive: We get updates from old content that has new activity.

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Tamar Weinberg

Social Media Customer Experience and Success Lead

Namecheap, Inc.Internet, 1001-5000 employees

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Increased brand awareness, perception and overall campaign progress.

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Verified User

Account Manager in Marketing

501-1000 employees

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Pricing Details

General

Free Trial

Yes

Free/Freemium Version

—

Premium Consulting/Integration Services

—

Entry-level set up fee?

No

Brand24 Editions & Modules

Edition

Plus	$49¹
Premium	$99¹
Max	$199¹

per month

Additional Pricing Details

—

General

Free Trial

—

Free/Freemium Version

—

Premium Consulting/Integration Services

—

Entry-level set up fee?

No

Synthesio Social Intelligence Suite Editions & Modules

Edition

Synthesio	$1,200.00¹

per month

Additional Pricing Details

—

Brand24 vs Synthesio Social Intelligence Suite

Brand24

Synthesio Social Intelligence Suite

Pros

Cons

Likelihood to Renew

Support Rating

Alternatives Considered

Return on Investment

Screenshots

Pricing Details

General

Free Trial

Free/Freemium Version

Premium Consulting/Integration Services

Entry-level set up fee?

Brand24 Editions & Modules

Edition

Additional Pricing Details

General

Free Trial

Free/Freemium Version

Premium Consulting/Integration Services

Entry-level set up fee?

Synthesio Social Intelligence Suite Editions & Modules

Edition

Additional Pricing Details

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