What users are saying about
1 Rating
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Score 9 out of 100
20 Ratings
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Score 2 out of 100

Likelihood to Recommend

Brandle

Brandle is great for any company that doesn't get a lot of exposure. You are able to use this software as a tool in order to expand your sights on the internet. People are more easily able to access social media, websites, and apps. It also is great to use in scenarios where you want to put your company out there and be more visible to others. It may be less appropriate when companies already have a lot of exposure. It would really just be better for statistical purposes at that point.
Anonymous | TrustRadius Reviewer

Viralheat (Discontinued)

If social is a big part of your business in more departments than just marketing and communications (marcom), make sure to let the team know and ask how Viralheat can accommodate multiple users and departments. Viralheat was great during the evaluation process because they were willing to show us exactly what they could do for our company - they even customized accounts for us to show us the true value of signing on.
Jason Owen | TrustRadius Reviewer

Feature Rating Comparison

Listening/monitoring

Brandle
8.3
Viralheat (Discontinued)
Boolean keyword searches
Brandle
8.0
Viralheat (Discontinued)
Filtering out noise/spam
Brandle
10.0
Viralheat (Discontinued)
Sentiment analysis
Brandle
9.0
Viralheat (Discontinued)
Broad channel coverage
Brandle
6.0
Viralheat (Discontinued)

Publishing

Brandle
9.0
Viralheat (Discontinued)
Audience targeting
Brandle
10.0
Viralheat (Discontinued)
Content optimization
Brandle
9.0
Viralheat (Discontinued)
Workflow management
Brandle
8.0
Viralheat (Discontinued)

Engagement

Brandle
8.7
Viralheat (Discontinued)
Automated routing and prioritization
Brandle
9.0
Viralheat (Discontinued)
Customer interaction histories
Brandle
8.0
Viralheat (Discontinued)
Bulk actions
Brandle
9.0
Viralheat (Discontinued)

Marketing

Brandle
9.3
Viralheat (Discontinued)
Lead generation
Brandle
9.0
Viralheat (Discontinued)
Content marketing
Brandle
9.0
Viralheat (Discontinued)
Paid media management
Brandle
9.0
Viralheat (Discontinued)
Campaigns and promotions
Brandle
10.0
Viralheat (Discontinued)

Channel coverage/integration

Brandle
10.0
Viralheat (Discontinued)
Twitter
Brandle
10.0
Viralheat (Discontinued)
Facebook
Brandle
10.0
Viralheat (Discontinued)
LinkedIn
Brandle
10.0
Viralheat (Discontinued)
Google+
Brandle
10.0
Viralheat (Discontinued)
Instagram
Brandle
10.0
Viralheat (Discontinued)
Pinterest
Brandle
10.0
Viralheat (Discontinued)
YouTube
Brandle
10.0
Viralheat (Discontinued)

Reporting/analytics

Brandle
8.7
Viralheat (Discontinued)
Campaign success analytics
Brandle
8.0
Viralheat (Discontinued)
Real-time tracking
Brandle
9.0
Viralheat (Discontinued)
Competitor analysis
Brandle
9.0
Viralheat (Discontinued)

Account management

Brandle
9.0
Viralheat (Discontinued)
Role-based user permissions & privileges
Brandle
9.0
Viralheat (Discontinued)
Mobile access
Brandle
9.0
Viralheat (Discontinued)

Pros

Brandle

  • Helping to govern what we do for our social media presence.
  • Keeps track of ratings and viewing of our social media, websites, and apps.
Anonymous | TrustRadius Reviewer

Viralheat (Discontinued)

  • Viralheat’s reporting feature delivers analytics in presentation-grade spreadsheets. I include these images in reports or presentations to different teams.
  • Monitoring is definitely a strong point. I am not limited by a conversation or mention limitation, which is especially important when tracking high-volume products or brands. We are able to quickly identify trends and act accordingly.
  • The user experience is a pleasant one. Viralheat offers many comprehensive features but the layout of the product is simple and intuitive. I’m able to access any feature without having to click around into multiple places.
Anonymous | TrustRadius Reviewer

Cons

Brandle

  • Sometimes it can glitch on you.
  • There aren't many templates.
Anonymous | TrustRadius Reviewer

Viralheat (Discontinued)

  • Not being able to reference in the native platform (e.g. LinkedIn, Facebook) the name of companies or users referenced in a post.
  • Not being able to embed images natively. (e.g. Image attached to a post on Viralheat shows up as a url link on the native platform).
  • Would love to see a calendar view of the scheduled posts as well as the current list view.
Alex Samano | TrustRadius Reviewer

Likelihood to Renew

Brandle

No score
No answers yet
No answers on this topic

Viralheat (Discontinued)

Viralheat (Discontinued) 8.3
Based on 13 answers
Viralheat provided our team with the kind of monitoring tool we were looking for. As an added bonus, they had a member of their team brainstorm the best ways for us to set up our account to ensure we weren’t missing anything. Great customer service.
Anand Saggi | TrustRadius Reviewer

Usability

Brandle

No score
No answers yet
No answers on this topic

Viralheat (Discontinued)

Viralheat (Discontinued) 9.1
Based on 1 answer
I found it really easy to use and I use it on a daily basis and can easily find my way around. It has the usability of a consumer application for an Enterprise product that does very complex things in a very elegant manner.
Anonymous | TrustRadius Reviewer

Support Rating

Brandle

No score
No answers yet
No answers on this topic

Viralheat (Discontinued)

Viralheat (Discontinued) 8.8
Based on 4 answers
The customer success team clearly cares about how well we do. They are quick to get back to us and they always offer to jump on a screen share so we can understand and learn new features.
Jason Owen | TrustRadius Reviewer

Implementation Rating

Brandle

No score
No answers yet
No answers on this topic

Viralheat (Discontinued)

Viralheat (Discontinued) 8.2
Based on 2 answers
We were up and running within an hour.
Jason Owen | TrustRadius Reviewer

Alternatives Considered

Brandle

Brandle stacks up against other apps and software because it offers many different options. You can choose between different packages and you are able to keep track of the status of your social media websites. Brandle is able to help promote your brand in a multitude of ways and places which is why it stacks up against other brand making apps and software.
Anonymous | TrustRadius Reviewer

Viralheat (Discontinued)

We chose Viralheat because it allowed us to do multiple things from one tool. We were able to monitor our brand mentions after each video, song, or album release - this provided us with valuable feedback abouout our brand and music. We were also able to connect our accounts and engage directly with our fans as well as post new content. We monitored the analytics around each release and campaign and were able to determine which were successful.
Delfin Lazaro | TrustRadius Reviewer

Return on Investment

Brandle

  • It has enabled more traffic to come across our website.
  • It has brought more follows to our social media.
Anonymous | TrustRadius Reviewer

Viralheat (Discontinued)

  • Viralheat has helped me understand how real-life users react to things I build and/or test.
  • I’ve gotten a better understanding of my space and the relevant news surrounding it. This helps me build a better product.
  • It saves me a lot of time. I’m able to quickly monitor what’s important to me.
Sakeena Zarin Naseem | TrustRadius Reviewer

Pricing Details

Brandle

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?

Viralheat (Discontinued)

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Rating Summary

Likelihood to Recommend

Brandle
9.0
Viralheat (Discontinued)
8.3

Likelihood to Renew

Brandle
Viralheat (Discontinued)
8.3

Usability

Brandle
Viralheat (Discontinued)
9.1

Support Rating

Brandle
Viralheat (Discontinued)
8.8

Implementation Rating

Brandle
Viralheat (Discontinued)
8.2

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