What users are saying about
5 Ratings
3 Ratings
5 Ratings
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Score 8.3 out of 100
3 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>
Score 8.5 out of 100

Likelihood to Recommend

BrandsEye

If you are looking for an analytics product that doesn't just monitor, but also listens to online conversations then BrandsEye is the ideal tool.
Edith Londekile Ngcobo | TrustRadius Reviewer

Pulsar CORE

I think that Pulsar is a good tool for brands or agencies who have a set list of competitors or subbrands that they are looking to do a monthly/weekly comparison of engagement metrics. When you have the brand account inputted, the data is shown in a visually tangible way and easy to comprehend.
Anonymous | TrustRadius Reviewer

Pros

BrandsEye

  • Reporting
  • Customer support
Anonymous | TrustRadius Reviewer

Pulsar CORE

  • Track engagements over time
  • Easy to use interface
  • Modern and updated display
Anonymous | TrustRadius Reviewer

Cons

BrandsEye

  • A super-lite "budget" account option for short-term projects.
Leonie Mollentze | TrustRadius Reviewer

Pulsar CORE

  • Unfortunately, when exporting data it is often hard to read in an easy format.
  • I've used other tools where you can get historical data once you put into the tool but Pulsar cannot do that.
Anonymous | TrustRadius Reviewer

Usability

BrandsEye

No score
No answers yet
No answers on this topic

Pulsar CORE

Pulsar CORE 7.0
Based on 1 answer
Pulsar is not a complex tool by any means. The interface is updated and comprehensive, and I've used multiple tools in the past where the interface was very outdated and exporting data was often a difficult process since it was not well organized. The tool works well in visualizing complex data.
Anonymous | TrustRadius Reviewer

Support Rating

BrandsEye

No score
No answers yet
No answers on this topic

Pulsar CORE

Pulsar CORE 8.0
Based on 2 answers
I have not had to reach out to Pulsar support before but my coworkers have and said the support was good.
Anonymous | TrustRadius Reviewer

Alternatives Considered

BrandsEye

The local support for us is key, and Amy, our account manager, is a legend. We couldn't be happier with BrandsEye.
Jeffrey Denning | TrustRadius Reviewer

Pulsar CORE

I think that Pulsar is one of the more updated platforms that I have used and the metrics exported/shown in the dashboard are accurate. I think that some tools report inaccurate metrics gathered from social media platforms due to the new APIs, something that often causes confusion and lack of clarity.
Anonymous | TrustRadius Reviewer

Return on Investment

BrandsEye

  • As I have only been using the software for approximately 3 weeks it is difficult to say.
Anonymous | TrustRadius Reviewer

Pulsar CORE

  • Input into our algorithm for brand strength and stature
  • Quick engagement tracking
Anonymous | TrustRadius Reviewer

Screenshots

Pricing Details

BrandsEye

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
No

BrandsEye Editions & Modules

Edition
BrandsEye$199.001
  1. per month
Additional Pricing Details

Pulsar CORE

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
No

Pulsar CORE Editions & Modules

Edition
TRAC (starter package)$1,2001
  1. 150,000 mentions
Modules
CORE (starter package)$450
  1. none
Additional Pricing Details
Prices listed are on a 'starting from' basis. All TRAC packages have unlimited user log-ins, unlimited search queries and are charged on the amount of mentions pulled in. Bespoke packages are available.

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