DataEQ vs. UserReplay

DataEQ

5 Reviews and Ratings

UserReplay

4 Reviews and Ratings

Overview
Product	Rating	Most Used By	Product Summary	Starting Price
DataEQ	Score 8.3 out of 10	Enterprise companies (1,001+ employees)	BrandsEye is a South African reputation management and social media monitoring system competing with vendors like Trackur. BrandsEye scours the social web for mentions and uses crowdsourced analysis to judge sentiment.	N/A
UserReplay	Score 8.0 out of 10	Enterprise companies (1,001+ employees)	UserReplay, from UK-headquartered software company User Replay with offices in France and the US, offers a customer experience management tool dedicated to usability testing of websites, web forms, and web applications.	N/A

Pricing

DataEQ

UserReplay

Editions & Modules

No answers on this topic

No answers on this topic

Offerings

Pricing Offerings
DataEQ	UserReplay
Free Trial
No	No
Free/Freemium Version
No	No
Premium Consulting/Integration Services
Yes	Yes

Entry-level Setup Fee

No setup fee

Optional

Additional Details

Enterprise focused solution, with pricing based on data volumes

—

More Pricing Information

Community Pulse
	DataEQ	UserReplay
Top Pros	Pro Social media Pro Client service Pro Easy to use	Pro Specific customer Pro High fidelity Pro Quickly identify
Top Cons	Minus Friendly system Minus User friendly system Minus Search filters	Minus Advanced analytics Minus Customer service Minus Monthly reports

Best Alternatives
	DataEQ	UserReplay
Small Businesses	Simplify360 Score 7.8 out of 10	Smartlook Score 8.5 out of 10
Medium-sized Companies	Emplifi Social Marketing Cloud Score 8.9 out of 10	Siteimprove Score 8.7 out of 10
Enterprises	Emplifi Social Marketing Cloud Score 8.9 out of 10	Contentsquare Score 8.6 out of 10
All Alternatives	View all alternatives	View all alternatives

User Ratings
	DataEQ	UserReplay
Likelihood to Recommend	8.3 (4 ratings)	9.0 (1 ratings)

User Testimonials
	DataEQ	UserReplay
Likelihood to Recommend	BrandsEye If you are looking for an analytics product that doesn't just monitor, but also listens to online conversations then BrandsEye is the ideal tool. Edith Londekile Ngcobo Social Media Manager, Content Curator, Producer Read full review	UserReplay Great for online businesses who are well established and want to refine their UX/site performance. Incentivized Chris Wood Head Of Marketing - Online Dr Read full review
Pros	BrandsEye Reporting Customer support Verified User Anonymous Read full review	UserReplay Identifying an issue and quickly understanding what the financial impact is Seeing how users use and interact with your site, by device Reporting on custom events Quickly finding a session and replaying it, to watch it back. Incentivized Chris Wood Head Of Marketing - Online Dr Read full review
Cons	BrandsEye A super-lite "budget" account option for short-term projects. Leonie Mollentze Owner Read full review	UserReplay Having confidence in the reports/numbers it pulls No function to email out weekly/monthly reports. Insights are sometimes difficult to extract Incentivized Chris Wood Head Of Marketing - Online Dr Read full review
Alternatives Considered	BrandsEye The local support for us is key, and Amy, our account manager, is a legend. We couldn't be happier with BrandsEye. Jeffrey Denning Community Manager & Social Media Analyst Read full review	UserReplay Very well, a similar but different system Incentivized Chris Wood Head Of Marketing - Online Dr Read full review
Return on Investment	BrandsEye As I have only been using the software for approximately 3 weeks it is difficult to say. Verified User Anonymous Read full review	UserReplay Confirmed our low basket abandonment Incentivized Chris Wood Head Of Marketing - Online Dr Read full review
ScreenShots	DataEQ Screenshots	UserReplay Screenshots