Braze is a customer engagement platform that enables relevant and memorable experiences between consumers and the brands they love. With Braze, global brands can ingest and process customer data in real time, orchestrate and optimize contextually relevant, cross-channel marketing campaigns and continuously evolve their customer engagement strategies.
N/A
Criteo
Score 8.4 out of 10
N/A
Criteo Commerce Growth (formerly Criteo Marketing Solutions) helps users to achieve customer acquisition and retention objectives with simple yet powerful automated advertising for the open internet. It features an open commerce dataset to target continuously refreshed, high-intent audiences. The user's first-party datais enriched with commerce data from 22k advertisers & thousands of publishers to up-level how to engage existing customers. The solution enables users to…
$1
per month
Pricing
Braze
Criteo
Editions & Modules
No answers on this topic
Basic
$1
per month
Offerings
Pricing Offerings
Braze
Criteo
Free Trial
Yes
No
Free/Freemium Version
No
No
Premium Consulting/Integration Services
No
No
Entry-level Setup Fee
Optional
No setup fee
Additional Details
—
Pricing is based on a CPC model and is dependent on traffic generated to a site
While Braze is considered one of the better marketing automation platforms, it hasn't been a market leader in the e-commerce world. Again, based on what I've seen recently, enhancements in this area have been rolled out, but as a brand, we've yet to test these new features. If you're looking for a platform that allows you to set up and activate campaigns for multi-brand businesses/products, then Braze is for you. The drag and drop template builder and A/B testing functionality is easy enough for anyone to learn and use.
Marketing Solutions by Criteo has a great track record that speaks highly of its reputation, we users of this program are happy with the performance and impact it generates in the cloud, in order to connect with new customers, added to this, This software offers us the appropriate tools to professionally manage all these processes and have total control of electronic commerce. Our case has been the protagonist in the increase in sales, that is why we are always willing to recommend this incredible program.
You are able to access to their data pool, to build audiences with just an email list (encrypted and hashed)
Easy to use platform and easy way to analyze data from the dashboard. Everyone could manage the dashboard easily enough to surf through the data and understand the performance. Also you have the help of your account manager.
The powerful algorithm drives good results for your company, without too much effort. And they are continuously improving with new features (design types, campaigns, platform, mobile / app products ...)
Support for testing all of the integration of the events to check if data is well received. Google Chrome extension, testing mode inside the dashboard with error detection and also the help of your account manager + technical stuff.
The ability to send push notifications to a seed list like how we can for email would be great. Just so we can confirm everything is going out correctly in the instances where are marketing team doesn't fit the criteria for a certain message.
Being able to archive segment extensions if the campaigns that are using them have been stopped or archived for over a certain number of days. This isn't a real issue, just a small quality of life improvement for those that like having things as clean as possible. 🙂
A global suppression list. Again, this isn't a big deal to add, it's just the only other thing that came to mind.
We are on a mission for an omnichannel experience for our customers and are already making good progress with Braze able to fully support and optimise this
Creating emails and editing the existing journey can be a tedious task when we want to do it on the same canvas. When emails need to be developed using emails from another canvas, it can be somewhat challenging. Other email marketing platforms offer a separate section for emails, which is particularly beneficial. Indeed, Braze offers good functionality for creating and testing mobile-friendly emails in one place. The provided segmentation options are also helpful.
Criteo's platform is very easy to use from a marketing standpoint if you understand key terms. The frontend is very user-friendly and I personally had no issues. I enjoy being able to see key results and metrics being tracked from the dashboard. It is also easy to filter things as desired to break down data.
Very responsive and helpful on simple questions, but not great other than that. They do not have a way for the customer/user to escalate a ticket. You have to contact your rep and in some cases, they don't respond within 24 hours so you have no idea if they have escalated it. There is no phone number for an urgent issue - you have to rely on email
I think Marketing Solutions by Criteo offers a very robust solution for an ad tech platform and their support team is very knowledgeable about their product. I would like to see, though, more webinars and training about the technology behind the product to give us more tools to talk to our customers with more information and better visuals.
I wasn't part of the decision-making process for selecting Braze, since I joined the company after Braze was already "integrated" with our company. I'd still say that Braze would me my 1st choice compared to other tools that I used in the past.
Criteo Dynamic Retargeting brings different value and possibilities compared to the others. It is a great addition to Google Ads, if you are not doing well with Display Campaigns and/or if you cannot use Dynamic Remarketing on Google cause your products are not "physical". Compared to other Retargeting solutions, its CPC based model and Post click attribution make all the difference. Finally, the account support is great plus it will help you in all aspects or difficulties.
Our customer experience is much more cohesive- it allows multiple departments to run numerous campaigns at the same time without them conflicting with one another which is great- saves contributors a lot of unnecessary back and forth
Better tracking- we are able to pivot away from campaign styles faster using Braze tracking as it is faster and more reliable
Reduced execution time- our team has gotten back dozens of hours of time because of the streamlined execution process and user-friendly interface. This has provided us with more time to think creatively and focus on the bigger picture
We are able to run more complex campaigns in order to target customers across more stages of the shopping and browsing experience
More Impressions/Exposure - We wanted additional branding, and Criteo provided plenty of exposure to a relevant audience for us.
Benchmark for CPA - We tested several different retargeting providers, and Criteo provided a benchmark amount we should pay per CPA, when compared to other providers.
