Breakout vs. TIBCO Cloud Nimbus

Breakout is well suited for the organizations where there is need of automating multiple recurring process to increase the productivity and effectiveness. For our IT department it has helped us in assigning the support and assistance requests made by different departments to our team members, keep the checklist that they need to follow and easy to use form to collect details and track their status of work.

TIBCO Cloud Nimbus is a business app for process documentation. It gives visualization of how people, processes and systems should interact. People from your organization can generate diagrams and how things should be processed. Good for technical and IT people to draw up diagrams so they know what they can follow for their IT process. Good for big IT teams. Could be little complex for some people. Might not feed everyone's needs but it's helpful for IT teams that want to document and diagram their technical work. You can create a step-by-step workflow management for tech people and also have non technical people follow the diagrams. It takes some time but you get the hang of it sooner or later.

• Simple and easy to use interface
• Provides third party integrations
• Good support
• Brings in accountability
• Great for tracking

• Team collaboration.
• Nice diagrams.
• Solids functions.
• Pretty easy to use.

• Android and iOS still not available

• Could use more integrations.
• Customer support could be better.
• UI could be better.

Our organization had evaluated it for sometime, but it was on the higher side for the budget we had. Many of our departments used it for a while, even after the initial demo session many users from different departments had raised IT assistance requests. Keeping in mind these factors at hand we started exploring alternatives.

• Increased efficiency
• Users haven't needed IT assistance at any point of time
• Made it easy for team leaders to track different tasks more conveniently

• Clear documentations.
• Clear communication to IT team.
• Quicker workflow.