Likelihood to Recommend Bridge is suited for scenarios where you need ppl to complete steps in order or test that they received the correct amount of knowledge after watching a video. I do think Bridge is less appropriate for companies that use it in external training scenarios as there is some key functionality missing. We gotten very good at brainstorming and finding solutions/ways to get Bridge to work the way that we need it to
Read full review Intellum leads the field in reporting; something I didn't even know I really needed/wanted until we purchased this LMS. While I realize that most Learning Management Systems are designed to support online, auto-assigned content for people to complete on a device, 80% (sometimes more) of our training is delivered in person (we are a quarry company, and our learners do much better with Instructor Led Training). Sometimes it is difficult to find a workaround in Intellum that allows us the flexibility and consistency we require for managing our in-person learning needs.
Read full review Pros Bridge is designed for the user so it is intuitive and easy to use. Bridge includes an authoring tool so building custom content is fast and easy. Bridge does a good job of providing user information for managers. Managers can quickly and easily see how many courses their reports are enrolled in and if anyone is overdue on required courses. Bridge is also built with learning science in mind. There are multiple options for assessments, including an option for verified tasks to be completed to demonstrate proficiency. Read full review Easy to use interface. The quick options to add content to pages, and drag and drop organization, makes it easy for anyone to jump in and start adding information. Intellum is not just mobile responsive but mobile-friendly. This makes it super easy for people to view our content anywhere they are, any time they want. Intellum support is always quick to respond when we have questions or need help tweaking our setup. They also have a robust selection of self-service training courses available. Read full review Cons Bridge could improve their categorization feature for trainings; folders would be great! I'd like to see more ways to add content in the Bridge native environment in the future. Being able to create tables, infographics, and other training materials right in the system would be a great time saver. Read full review I think that Intellum can greatly improve the functionality of inactive courses existing in the tool in itself. Reporting is unreliable in Intellum which most of the time requires a lot of manipulation and scrubbing to obtain sufficient information. There is no exact idea of how long the time will be taken to tackle any issue encountered when service tickets are soared. Read full review Likelihood to Renew It has been very useful to our organization in getting compliance training complete. We have a 24/7/365 organization with some folks only working 2 days a week during the summer only, many work full-time jobs elsewhere and can't make weekday programs and facilities don't have to alter schedules to get mass numbers of people through training like you have to do with live training..
Read full review Most of our needs are met with this platform currently and the customer service has been excellent.
Read full review Usability Even our folks who fought using it realized how easy it was once they took their first course.
Read full review The system has changed since I started using it and it has become more intuitive. As a user and admin, I find that it is fairly easy to navigate.
Read full review Support Rating Always timely and knowledgeable assistance. Very patient explaining answers to novice users.
Read full review The customer support team is always very helpful and responsive, as is our CSM who goes above and beyond to help us with issues and questions that we have
Read full review Implementation Rating Our challenges were internal - nothing with Bridge. We had regular, productive meetings with our implementation representative.
Read full review Very satisfied with the support we received from our CSM and team
Read full review Alternatives Considered Our previous LMS was Symphony. Hands down, there is no comparison. Switching to Bridge was the best decision made by our management team. All we used Symphony for was for our monthly compliance training. Many times people would complain that they would need to retake their compliance course as Symphony would lose records. It became a hassle having to retake a course because you didn't save a copy of the completion certificate. Bridge allows for more than just compliance training AND we are able to see if learners didn't complete their courses via the reports.
Read full review Intellum is in a class of its own. With the good referrals, I got from colleagues in my industry, I was aware that certain processes would be made easier by this software, and we were right. I have seen the positives that have come from this software. It easily takes the cake over its competitors!
Read full review Return on Investment Certainly, Bridge was not an inexpensive option when we were reviewing platforms. To date, we have not seen a positive ROI but believe that will happen in the near future as we expand an offering of an additional program. Reviews from our users indicate that they appreciate the professional and easy to use features Bridge provides, along with the video based design of the program. The program we developed with the Bridge platform supports our position as educators in our industry. Read full review The biggest impact Intellum has had on hc1 would be the space for learner engagement. I still have to work hard to direct our clients to the LMS (link from our hc1 solution) but when they do - they love it! Since the pandemic in 2019, hc1 also has noticed a big up tick in the usage of LMS from our clients because of the need for virtual learning. Read full review ScreenShots Bridge Learning Platform Screenshots