What users are saying about
62 Ratings
62 Ratings
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Score 7.7 out of 100
229 Ratings
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Score 7.2 out of 100

Likelihood to Recommend

Bridge

Bridge is suited for scenarios where you need ppl to complete steps in order or test that they received the correct amount of knowledge after watching a video. I do think Bridge is less appropriate for companies that use it in external training scenarios as there is some key functionality missing. We gotten very good at brainstorming and finding solutions/ways to get Bridge to work the way that we need it to
Kelsey DeBruin | TrustRadius Reviewer

SAP SuccessFactors

Success Factors is really well suited to handling needs of my organization. They've done a good job integrating with our course catalog and making it easy to book courses right from within the application. It falls short in letting managers cascade their objectives easily. When I cascade an objective, the cascaded objective will often inherit comments from my own objective and share them down to my reports - not ideal behavior.
Anonymous | TrustRadius Reviewer

Feature Rating Comparison

Learning Management

Bridge
7.1
SAP SuccessFactors
Course authoring
Bridge
7.1
SAP SuccessFactors
Course catalog or library
Bridge
8.2
SAP SuccessFactors
Player/Portal
Bridge
9.0
SAP SuccessFactors
Learning content
Bridge
7.4
SAP SuccessFactors
Mobile friendly
Bridge
5.7
SAP SuccessFactors
Progress tracking & certifications
Bridge
9.0
SAP SuccessFactors
Assignments
Bridge
6.3
SAP SuccessFactors
Compliance management
Bridge
3.9
SAP SuccessFactors
Learning administration
Bridge
9.1
SAP SuccessFactors
Learning reporting & analytics
Bridge
7.3
SAP SuccessFactors
Social learning
Bridge
5.3
SAP SuccessFactors

Human Resource Management

Bridge
SAP SuccessFactors
7.8
Employee demographic data
Bridge
SAP SuccessFactors
7.7
Employment history
Bridge
SAP SuccessFactors
8.3
Job profiles and administration
Bridge
SAP SuccessFactors
6.8
Workflow for transfers, promotions, pay raises, etc.
Bridge
SAP SuccessFactors
6.7
Organizational charting
Bridge
SAP SuccessFactors
7.7
Organization and location management
Bridge
SAP SuccessFactors
7.8
Compliance data (COBRA, OSHA, etc.)
Bridge
SAP SuccessFactors
9.3

Payroll Management

Bridge
SAP SuccessFactors
8.8
Pay calculation
Bridge
SAP SuccessFactors
9.1
Support for external payroll vendors
Bridge
SAP SuccessFactors
8.8
Off-cycle/On-Demand payment
Bridge
SAP SuccessFactors
10.0
Benefit plan administration
Bridge
SAP SuccessFactors
8.9
Direct deposit files
Bridge
SAP SuccessFactors
9.0
Salary revision and increment management
Bridge
SAP SuccessFactors
7.3
Reimbursement management
Bridge
SAP SuccessFactors
8.5

Leave and Attendance Management

Bridge
SAP SuccessFactors
7.9
Approval workflow
Bridge
SAP SuccessFactors
7.9
Balance details
Bridge
SAP SuccessFactors
7.9
Annual carry-forward and encashment
Bridge
SAP SuccessFactors
7.8

Employee Self Service

Bridge
SAP SuccessFactors
7.9
View and generate pay and benefit information
Bridge
SAP SuccessFactors
6.8
Update personal information
Bridge
SAP SuccessFactors
8.1
View company policy documentation
Bridge
SAP SuccessFactors
8.1
Employee recognition
Bridge
SAP SuccessFactors
8.4
View job history
Bridge
SAP SuccessFactors
8.2

Asset Management

Bridge
SAP SuccessFactors
7.6
Tracking of all physical assets
Bridge
SAP SuccessFactors
7.6

HR Reporting

Bridge
SAP SuccessFactors
7.1
Report builder
Bridge
SAP SuccessFactors
7.1
Pre-built reports
Bridge
SAP SuccessFactors
7.0
Ability to combine HR data with external data
Bridge
SAP SuccessFactors
7.2

Onboarding

Bridge
SAP SuccessFactors
8.3
New hire portal
Bridge
SAP SuccessFactors
8.2
Manager tracking tools
Bridge
SAP SuccessFactors
8.0

Performance and Goals

Bridge
SAP SuccessFactors
8.3
Corporate goal setting
Bridge
SAP SuccessFactors
8.2
Individual goal setting
Bridge
SAP SuccessFactors
8.1
Line-of sight-visibility
Bridge
SAP SuccessFactors
7.5
Performance tracking
Bridge
SAP SuccessFactors
8.0

Performance Management

Bridge
SAP SuccessFactors
8.0
Performance plans
Bridge
SAP SuccessFactors
7.9
Performance improvement plans
Bridge
SAP SuccessFactors
7.3
Review status tracking
Bridge
SAP SuccessFactors
8.1
Review reminders
Bridge
SAP SuccessFactors
8.0
Multiple review frequency
Bridge
SAP SuccessFactors
7.6

Succession Planning

Bridge
SAP SuccessFactors
9.3
Create succession plans/pools
Bridge
SAP SuccessFactors
9.4
Candidate ranking
Bridge
SAP SuccessFactors
9.2
Candidate search
Bridge
SAP SuccessFactors
9.4
Candidate development
Bridge
SAP SuccessFactors
9.3

Recruiting / ATS

Bridge
SAP SuccessFactors
4.4
Job Requisition Management
Bridge
SAP SuccessFactors
8.4
Company Website Posting
Bridge
SAP SuccessFactors
8.5
Publish to Social Media
Bridge
SAP SuccessFactors
7.5
Job Search Site Posting
Bridge
SAP SuccessFactors
8.3
Duplicate Candidate Prevention
Bridge
SAP SuccessFactors
8.3
Applicant Tracking
Bridge
SAP SuccessFactors
8.4
Notifications and Alerts
Bridge
SAP SuccessFactors
8.5

Pros

Bridge

  • Bridge is designed for the user so it is intuitive and easy to use.
  • Bridge includes an authoring tool so building custom content is fast and easy.
  • Bridge does a good job of providing user information for managers. Managers can quickly and easily see how many courses their reports are enrolled in and if anyone is overdue on required courses.
  • Bridge is also built with learning science in mind. There are multiple options for assessments, including an option for verified tasks to be completed to demonstrate proficiency.
Bronson Pasko | TrustRadius Reviewer

SAP SuccessFactors

  • The Recruiting module is one of the best tools on SuccessFactors. This has so many capabilities and has truly helped managing all the positions and candidates that have applied to our requisitions.
  • The Learning module is a great asset to provide and push out required training for all employees. Tracking and reporting is seamless and easy to execute. Easy to manage, update and provide to all or a few employees.
  • Performance and Goals module is a great way to track and maintain professional and personal goals. This process is easy to track, update when needed, and beneficial for manager and direct reports. Powerful and accurate goal management for all levels.
  • Reporting module is easy to create own customized reports as needed that may not be standard out of the box. Ability to share those reports across groups/employees is extremely beneficial.
  • The org chart functiality is really impressive. You can make edits/changes within the org chart that have real time effects. The ease to view divisions and company org charts is so simple. One of the best features of any HRIS I have ever experienced.
Adam Kasten, PHR | TrustRadius Reviewer

Cons

Bridge

  • Bridge could improve their categorization feature for trainings; folders would be great!
  • I'd like to see more ways to add content in the Bridge native environment in the future. Being able to create tables, infographics, and other training materials right in the system would be a great time saver.
Emily Stokes | TrustRadius Reviewer

SAP SuccessFactors

  • There is a high level of disparity between some of the products. Many were purchased later on and "bolted" to the existing software. Unfortunately, there are always parts of this purchased software that do not mesh well with the existing system. They sometimes require separate log ins, additional uploads/permission/management, and sometimes separate reporting. There hasn't been much of an effort by SuccessFactors to better align these products so that there is a fluid transition between the modules.
  • The system lags in several key areas. The latest software update (v12) adds a far more robust homepage, however, it slows the initial site load considerably. Navigation between the modules is also very slow.
  • Parts of the software are dated. They either lack functionality that most systems have today or simply look like older technology. The v12 update improves on this issue but is only available for some modules.
  • Much of the software feels like it was "designed" by programmers. The user interface is not the most intuitive and can be confusing for non tech-savvy users. Even more astute users struggle with over-complicated processes and layouts.
Anonymous | TrustRadius Reviewer

Likelihood to Renew

Bridge

Bridge 8.8
Based on 2 answers
It has been very useful to our organization in getting compliance training complete. We have a 24/7/365 organization with some folks only working 2 days a week during the summer only, many work full-time jobs elsewhere and can't make weekday programs and facilities don't have to alter schedules to get mass numbers of people through training like you have to do with live training..
Glenna Stricklett | TrustRadius Reviewer

SAP SuccessFactors

SAP SuccessFactors 2.7
Based on 13 answers
Support is still lacking. If we don't have a critical business need where we're looking to license something new, there is no partnership with SuccessFactors. Unless of course you purchase the Platinum Support which we did not. It is difficult for us to take advantage of new functionality when we have professional services fees that will be incurred as a result. We're in a tough economy and our budgets are slim. We don't have wiggle room to add $5k here or $10k there. The overall integration into a total HCM solution is also lacking.
Anonymous | TrustRadius Reviewer

Usability

Bridge

Bridge 9.1
Based on 1 answer
Even our folks who fought using it realized how easy it was once they took their first course.
Glenna Stricklett | TrustRadius Reviewer

SAP SuccessFactors

SAP SuccessFactors 2.7
Based on 3 answers
For Key users, it is not really friendly. There are lot of hidden buttons which makes the experience difficult.For end user, it is quite easy.
Anonymous | TrustRadius Reviewer

Support Rating

Bridge

Bridge 9.1
Based on 1 answer
Always timely and knowledgeable assistance. Very patient explaining answers to novice users.
Glenna Stricklett | TrustRadius Reviewer

SAP SuccessFactors

SAP SuccessFactors 6.1
Based on 21 answers
The overall platform could use the updates, so the overall look of it seems more modern. Also, the number of possible customizations could be made more simple to implement. SAP SuccessFactors does have a helpline that is helpful and free. On a positive note, it is beneficial in our performance reviews and recruiting efforts.
Anonymous | TrustRadius Reviewer

Implementation Rating

Bridge

Bridge 8.2
Based on 1 answer
Our challenges were internal - nothing with Bridge. We had regular, productive meetings with our implementation representative.
Glenna Stricklett | TrustRadius Reviewer

SAP SuccessFactors

SAP SuccessFactors 3.6
Based on 1 answer
We had to delay go live of EC due to bad councelling of our implementation partner.
Anonymous | TrustRadius Reviewer

Alternatives Considered

Bridge

Our previous LMS was Symphony. Hands down, there is no comparison. Switching to Bridge was the best decision made by our management team. All we used Symphony for was for our monthly compliance training. Many times people would complain that they would need to retake their compliance course as Symphony would lose records. It became a hassle having to retake a course because you didn't save a copy of the completion certificate. Bridge allows for more than just compliance training AND we are able to see if learners didn't complete their courses via the reports.
Jane Frank | TrustRadius Reviewer

SAP SuccessFactors

Current environment includes ADP WorkforceNow and it had limitations on workflows and performance. Workday was reviewed but found to be cost prohibitive at the time. SF provided a good balance of needs we were looking for with core modules we needed to develop.
Tony Deblauwe | TrustRadius Reviewer

Return on Investment

Bridge

  • Certainly, Bridge was not an inexpensive option when we were reviewing platforms. To date, we have not seen a positive ROI but believe that will happen in the near future as we expand an offering of an additional program.
  • Reviews from our users indicate that they appreciate the professional and easy to use features Bridge provides, along with the video based design of the program.
  • The program we developed with the Bridge platform supports our position as educators in our industry.
Larry Laskowski | TrustRadius Reviewer

SAP SuccessFactors

  • SF is not cheap. I wouldn't recommend it as a solution for a small business. And while it is constantly being developed, in my humble opinion it is not yet a mature enough player to provide a large business the flexibility and support that it needs. It is a good tool for mid-size businesses.
  • The amount of support that is needed from SF in order to use the system to its fullest potential can really only be gained with a dedicated support representative (very costly) and most changes that need to be made are additional charges and are outsourced to other preferred consultant groups that work regularly with SF. These are costly and can quickly add up based on the level of customization and changes that need to be made each year.
  • I'm in Human Resources so I hear all the moaning and complaining from managers and employees regarding performance management and compensation planning. I've been in several companies and used several other tools to administer comp and performance manaement. I will say that the base compensation, goal planning, and performance management modules in SF are efficient and easy to use and administer. Like any system, you just need to get through the initial implementation phase to reap the full rewards.
Jennifer Murillo | TrustRadius Reviewer

Screenshots

Pricing Details

Bridge

General

Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
Required

SAP SuccessFactors

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Rating Summary

Likelihood to Recommend

Bridge
8.5
SAP SuccessFactors
6.3

Likelihood to Renew

Bridge
8.8
SAP SuccessFactors
2.7

Usability

Bridge
9.1
SAP SuccessFactors
2.7

Support Rating

Bridge
9.1
SAP SuccessFactors
6.1

Online Training

Bridge
SAP SuccessFactors
8.0

Implementation Rating

Bridge
8.2
SAP SuccessFactors
3.6

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