What users are saying about
21 Ratings
74 Ratings
21 Ratings
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Score 8.5 out of 100
74 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>
Score 8.5 out of 100

Likelihood to Recommend

BrightGauge

Any data-driven business that requires metrics and performance benchmarks, that need to drill into data for analysis, should use Bright Gauge. If you don't require data that can be displayed in a meaningful way, and that's not important to your business, then this product is probably not for you; otherwise, it's great.
Ian Hansen | TrustRadius Reviewer

GoodData

Good Data is well suited for companies that are looking to build a reporting platform into their products and relieve load on their internal development team to do so. It can be deployed with a variety of customization levels. I would not necessarily suggest Good Data for internal reporting as a business intelligence platform. [I feel like] it shines most as a white labeled product.
Anonymous | TrustRadius Reviewer

Feature Rating Comparison

BI Standard Reporting

BrightGauge
7.5
GoodData
Pixel Perfect reports
BrightGauge
6.5
GoodData
Customizable dashboards
BrightGauge
9.3
GoodData
Report Formatting Templates
BrightGauge
6.8
GoodData

Ad-hoc Reporting

BrightGauge
7.3
GoodData
Drill-down analysis
BrightGauge
8.7
GoodData
Formatting capabilities
BrightGauge
6.1
GoodData
Integration with R or other statistical packages
BrightGauge
7.9
GoodData
Report sharing and collaboration
BrightGauge
6.6
GoodData

Report Output and Scheduling

BrightGauge
8.0
GoodData
Publish to Web
BrightGauge
8.1
GoodData
Publish to PDF
BrightGauge
8.7
GoodData
Report Versioning
BrightGauge
7.4
GoodData
Report Delivery Scheduling
BrightGauge
7.9
GoodData
Delivery to Remote Servers
BrightGauge
8.1
GoodData

Data Discovery and Visualization

BrightGauge
8.5
GoodData
Pre-built visualization formats (heatmaps, scatter plots etc.)
BrightGauge
8.5
GoodData
Location Analytics / Geographic Visualization
BrightGauge
8.9
GoodData
Predictive Analytics
BrightGauge
8.0
GoodData

Access Control and Security

BrightGauge
8.4
GoodData
Multi-User Support (named login)
BrightGauge
9.1
GoodData
Role-Based Security Model
BrightGauge
7.9
GoodData
Multiple Access Permission Levels (Create, Read, Delete)
BrightGauge
7.5
GoodData
Single Sign-On (SSO)
BrightGauge
9.0
GoodData

Mobile Capabilities

BrightGauge
6.1
GoodData
Responsive Design for Web Access
BrightGauge
6.0
GoodData
Dashboard / Report / Visualization Interactivity on Mobile
BrightGauge
6.1
GoodData

Application Program Interfaces (APIs) / Embedding

BrightGauge
7.8
GoodData
REST API
BrightGauge
9.9
GoodData
Javascript API
BrightGauge
9.5
GoodData
iFrames
BrightGauge
6.0
GoodData
Java API
BrightGauge
6.0
GoodData
Themeable User Interface (UI)
BrightGauge
6.0
GoodData
Customizable Platform (Open Source)
BrightGauge
9.5
GoodData

Pros

BrightGauge

  • Near real-time data in dashboards is a game changer for decision making
  • Easy of setup of gauges, dashboards and reports makes the product versatile
  • Automated scheduled reporting increases visibility and reduces workload.
Anonymous | TrustRadius Reviewer

GoodData

  • It's a good platform that has a flexible pricing plan which means that users can get hands-on service free at the start.
  • GoodData provides its users with excellent charts and drill-down analysis which makes complex large data sets so simplified and easy to understand and interpret.
  • For me it is so convenient because everything just gets saturated on a single page.
Sofia Martinez | TrustRadius Reviewer

Cons

BrightGauge

  • Support quality has decreased since BrightGauge was acquired by Continuum then ConnectWise.
  • It would be helpful to be able to change multiple similar gauges at one time, as opposed to individually.
  • Reporting system could be improved. At the moment, I am not comfortable scheduling reports to be sent to customers.
Anonymous | TrustRadius Reviewer

GoodData

  • Limited customization options for report/dashboards design. You are kind of locked in to their chart color options, placement of certain element (i.e. chart legend), etc.
  • No intuitive way to handle fiscal year calendars. A custom solution needs to be built in order to handle variable fiscal calendars.
  • Learning MAQL programming language is necessary to be able to use the product meaningfully.
Anonymous | TrustRadius Reviewer

Likelihood to Renew

BrightGauge

No score
No answers yet
No answers on this topic

GoodData

GoodData 8.1
Based on 14 answers
Each client I have worked with and spoken too has renewed their GoodData subscription. I know of not one to date that has cancelled. The GoodData platform has a very high rate of renewal from the discussions I have had with their internal teams as well
Robert J. Moreau | TrustRadius Reviewer

Usability

BrightGauge

BrightGauge 9.5
Based on 2 answers
Usability is BrightGauge's strength. Granting the ability of virtually any user to be able to create a dashboard is incredibly valuable. If an organization very simple and straight forward reporting needs then BrightGauge is a perfect fit for them. Connecting to the dataset we used was very quick and easy and I imagine it would be the same for any major data source you would like to pull from.
Anonymous | TrustRadius Reviewer

GoodData

GoodData 7.8
Based on 8 answers
While it takes some time to get used to the way in which reporting is created, once you are setup it is not hard to scale on your reporting. It may be hard to regain momentum if new reports are not created regularly. However, the existing reporting is comprehensive enough.
Jeremias Padilla | TrustRadius Reviewer

Reliability and Availability

BrightGauge

No score
No answers yet
No answers on this topic

GoodData

GoodData 7.0
Based on 2 answers
We are approximately one month since go-live. There has been one short outage.
Rob Gottschalk | TrustRadius Reviewer

Performance

BrightGauge

No score
No answers yet
No answers on this topic

GoodData

GoodData 8.0
Based on 2 answers
Performance on refreshing metrics works well.
Rob Gottschalk | TrustRadius Reviewer

Support Rating

BrightGauge

BrightGauge 10.0
Based on 2 answers
We did not need to use BrightGauge's support for the entire time that we used it. Best support is always the one that isn't needed because nothing breaks.
Anonymous | TrustRadius Reviewer

GoodData

GoodData 8.7
Based on 4 answers
GoodData is still a small, hungry and very capable organization. I do hope while they grow and scale up their operations they will maintain this hungry yet humble culture that is always there for their customers.
Mark Brennan | TrustRadius Reviewer

In-Person Training

BrightGauge

No score
No answers yet
No answers on this topic

GoodData

GoodData 9.0
Based on 1 answer
Petr was a rock star - patient, knowledgeable, clear and easy to work with.
Mark Brennan | TrustRadius Reviewer

Online Training

BrightGauge

No score
No answers yet
No answers on this topic

GoodData

GoodData 8.0
Based on 1 answer
GoodData implementation team was professional and courteous
Rob Gottschalk | TrustRadius Reviewer

Implementation Rating

BrightGauge

No score
No answers yet
No answers on this topic

GoodData

GoodData 9.0
Based on 4 answers
Thorough, professional and on time.
Rob Gottschalk | TrustRadius Reviewer

Alternatives Considered

BrightGauge

We looked very briefly at Solar Winds, but due to Connectwise the reporting was not very accurate and was conflicted.
Dale Bradford | TrustRadius Reviewer

GoodData

Each one of the above players had an interesting platform. Ultimately, GoodData beat them based on our need for a customizable user experience, ability to embed, affordable license that is NOT on a per user basis (because if you want adoption, you shouldn't directly tie cost to number of users), and guaranteed performance for certain price points without having to get an incredibly powerful virtual server.We wouldn't need to perform crazy complicated statistical formulas within the space and much of the self service would be targeting users who are non-technical (or at least building visualizations isn't their full-time job).
James Roettger | TrustRadius Reviewer

Return on Investment

BrightGauge

  • ROI can be difficult to measure specifically on a tool like this, but quicker, easier access to information is key.
  • Decrease workload and time in creation of reports has definitely created an ROI.
Anonymous | TrustRadius Reviewer

GoodData

  • It has helped us drive down support ticket volume
  • Better data insights of support tickets helped identify key customer issues and channelize efforts accordingly
  • Detailed analysis of existing issue, helped identify product defects across the board thereby provide meaning insights to engineering teams to resolve product issues that were previously unknown to us
Ramprasad Rangachary, PMP® | TrustRadius Reviewer

Screenshots

Pricing Details

BrightGauge

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

BrightGauge Editions & Modules

Additional Pricing Details

GoodData

General

Free Trial
Yes
Free/Freemium Version
Yes
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
Optional
$20

GoodData Editions & Modules

On-premise Edition
10 Workspaces$200.001
  1. per month
SaaS Edition
Free$01
Growth$202
EnterpriseCustom pricing3
  1. Up to 5 customers. Get started with analytics for free. Empower your customers with analytics without any of the risk of a large investment.
  2. Starting from $20 per customer per month. Build out your analytics as you grow. Add new customers as your business grows, while scaling your pricing at a predictable rate.
  3. Deliver robust analytics without limits. Deploy an end-to-end analytics platform that’s specifically designed to meet the unique needs of your enterprise.
Additional Pricing Details
For the latest pricing information, visit: https://www.gooddata.com/pricing/

Rating Summary

Likelihood to Recommend

BrightGauge
8.5
GoodData
8.2

Likelihood to Renew

BrightGauge
GoodData
8.1

Usability

BrightGauge
9.5
GoodData
7.8

Reliability and Availability

BrightGauge
GoodData
7.0

Performance

BrightGauge
GoodData
8.0

Support Rating

BrightGauge
10.0
GoodData
8.7

In-Person Training

BrightGauge
GoodData
9.0

Online Training

BrightGauge
GoodData
8.0

Implementation Rating

BrightGauge
GoodData
9.0

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