What users are saying about
21 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>
Score 8.5 out of 100
31 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>
Score 6.3 out of 100

Likelihood to Recommend

BrightGauge

Any data-driven business that requires metrics and performance benchmarks, that need to drill into data for analysis, should use Bright Gauge. If you don't require data that can be displayed in a meaningful way, and that's not important to your business, then this product is probably not for you; otherwise, it's great.
Ian Hansen | TrustRadius Reviewer

Information Builders WebFOCUS

I would less recommend it because it looks like IBI is receding a bit from the European market. I would not be certain for future support. Knowledge in the market in western Europe is limitedFunctional wise the application suits almost all situations. I would for sure recommend it purely based on its capabilities
Anonymous | TrustRadius Reviewer

Feature Rating Comparison

BI Standard Reporting

BrightGauge
7.5
Information Builders WebFOCUS
7.7
Pixel Perfect reports
BrightGauge
6.5
Information Builders WebFOCUS
7.0
Customizable dashboards
BrightGauge
9.3
Information Builders WebFOCUS
9.0
Report Formatting Templates
BrightGauge
6.8
Information Builders WebFOCUS
7.0

Ad-hoc Reporting

BrightGauge
7.3
Information Builders WebFOCUS
9.2
Drill-down analysis
BrightGauge
8.7
Information Builders WebFOCUS
8.0
Formatting capabilities
BrightGauge
6.1
Information Builders WebFOCUS
10.0
Integration with R or other statistical packages
BrightGauge
7.9
Information Builders WebFOCUS
9.0
Report sharing and collaboration
BrightGauge
6.6
Information Builders WebFOCUS
10.0

Report Output and Scheduling

BrightGauge
8.0
Information Builders WebFOCUS
8.2
Publish to Web
BrightGauge
8.1
Information Builders WebFOCUS
10.0
Publish to PDF
BrightGauge
8.7
Information Builders WebFOCUS
8.0
Report Versioning
BrightGauge
7.4
Information Builders WebFOCUS
6.0
Report Delivery Scheduling
BrightGauge
7.9
Information Builders WebFOCUS
10.0
Delivery to Remote Servers
BrightGauge
8.1
Information Builders WebFOCUS
7.0

Data Discovery and Visualization

BrightGauge
8.5
Information Builders WebFOCUS
6.3
Pre-built visualization formats (heatmaps, scatter plots etc.)
BrightGauge
8.5
Information Builders WebFOCUS
6.0
Location Analytics / Geographic Visualization
BrightGauge
8.9
Information Builders WebFOCUS
7.0
Predictive Analytics
BrightGauge
8.0
Information Builders WebFOCUS
6.0

Access Control and Security

BrightGauge
8.3
Information Builders WebFOCUS
9.0
Multi-User Support (named login)
BrightGauge
9.1
Information Builders WebFOCUS
8.0
Role-Based Security Model
BrightGauge
7.8
Information Builders WebFOCUS
10.0
Multiple Access Permission Levels (Create, Read, Delete)
BrightGauge
7.5
Information Builders WebFOCUS
10.0
Single Sign-On (SSO)
BrightGauge
9.0
Information Builders WebFOCUS
8.0

Mobile Capabilities

BrightGauge
6.1
Information Builders WebFOCUS
5.9
Responsive Design for Web Access
BrightGauge
6.0
Information Builders WebFOCUS
9.0
Dashboard / Report / Visualization Interactivity on Mobile
BrightGauge
6.1
Information Builders WebFOCUS
8.0
Dedicated iOS Application
BrightGauge
Information Builders WebFOCUS
3.3
Dedicated Android Application
BrightGauge
Information Builders WebFOCUS
3.3

Application Program Interfaces (APIs) / Embedding

BrightGauge
7.8
Information Builders WebFOCUS
8.6
REST API
BrightGauge
9.9
Information Builders WebFOCUS
10.0
Javascript API
BrightGauge
9.5
Information Builders WebFOCUS
8.0
iFrames
BrightGauge
6.0
Information Builders WebFOCUS
8.0
Java API
BrightGauge
6.0
Information Builders WebFOCUS
Themeable User Interface (UI)
BrightGauge
6.0
Information Builders WebFOCUS
8.0
Customizable Platform (Open Source)
BrightGauge
9.5
Information Builders WebFOCUS
9.0

Pros

BrightGauge

  • Near real-time data in dashboards is a game changer for decision making
  • Easy of setup of gauges, dashboards and reports makes the product versatile
  • Automated scheduled reporting increases visibility and reduces workload.
Anonymous | TrustRadius Reviewer

Information Builders WebFOCUS

  • One thing that has always been good at WebFOCUS is how they interact with the customer on items. They take suggestions and implement them. In addition technical support is timely and very detailed.
  • I think they keep up with and lead in implementing new technologies in the BI space. One case of this are the ability for user to create their own easy dashboard using the green plus buttons. Also the ability to link d3 into and have the ability to implement new types of graphs is nice.
  • I have been to a spoke at one of their user conferences and they are worth going to. In addition to all of the great seminars the interaction you get with vendors and other users is key in the growth of your knowledge. I've learned so much for my time at these conferences.
Anonymous | TrustRadius Reviewer

Cons

BrightGauge

  • Support quality has decreased since BrightGauge was acquired by Continuum then ConnectWise.
  • It would be helpful to be able to change multiple similar gauges at one time, as opposed to individually.
  • Reporting system could be improved. At the moment, I am not comfortable scheduling reports to be sent to customers.
Anonymous | TrustRadius Reviewer

Information Builders WebFOCUS

  • The newest versions of WebFOCUS have an unnecessarily complicated security layout that makes configuration difficult to accomplish without bringing in the vendor for installs.
  • This software tries to cover too many bases allowing you to switch from writing code manually to creating reports using only GUI tools. This sometimes complicates screens and functionality where the two methods don't always work well together. -though its nice to have the choice.
  • The sales force is not as top notch as many software companies
Anonymous | TrustRadius Reviewer

Likelihood to Renew

BrightGauge

No score
No answers yet
No answers on this topic

Information Builders WebFOCUS

Information Builders WebFOCUS 8.6
Based on 5 answers
This software is deeply engrained with my organization and has become a tool that would not easily be replaced without spending more money and resources to get the same results. License cost is comparable to other report writing tools and the capabilities are greater than the competition without having to buy multiple apps to do the same thing.
Anonymous | TrustRadius Reviewer

Usability

BrightGauge

BrightGauge 9.5
Based on 2 answers
Usability is BrightGauge's strength. Granting the ability of virtually any user to be able to create a dashboard is incredibly valuable. If an organization very simple and straight forward reporting needs then BrightGauge is a perfect fit for them. Connecting to the dataset we used was very quick and easy and I imagine it would be the same for any major data source you would like to pull from.
Anonymous | TrustRadius Reviewer

Information Builders WebFOCUS

Information Builders WebFOCUS 8.0
Based on 3 answers
Best BI tool/product I have used. The others don't compare overall. Some can look fancier, but when you actually use them with large data and data from numerous systems/sources that is where most of the competition falls away. I also don't like downtime. I have basically none for a large user base with WebFocus. Even SAP Crystal Reports went down for 4 days once - 4 days because the admin password got locked out due to a glitch and we had zero reports for 4 days. WebFocus has never had more than a few minutes of downtime. It's like a tank that just keeps rolling. There is no other choice for reliable BI.
David Maillie | TrustRadius Reviewer

Reliability and Availability

BrightGauge

No score
No answers yet
No answers on this topic

Information Builders WebFOCUS

Information Builders WebFOCUS 9.0
Based on 2 answers
Tracking availability formally for almost two years and we are at 99.8%
Anonymous | TrustRadius Reviewer

Support Rating

BrightGauge

BrightGauge 10.0
Based on 2 answers
We did not need to use BrightGauge's support for the entire time that we used it. Best support is always the one that isn't needed because nothing breaks.
Anonymous | TrustRadius Reviewer

Information Builders WebFOCUS

Information Builders WebFOCUS 7.0
Based on 5 answers
They have extremely knowledgeable techs that I have worked with over the years. Some have actually become really good friends of mine. I see them often at local user groups and when we show them how we are using their tools to save millions of dollars throughout the company
David Maillie | TrustRadius Reviewer

Online Training

BrightGauge

No score
No answers yet
No answers on this topic

Information Builders WebFOCUS

Information Builders WebFOCUS 6.0
Based on 1 answer
It's hit and miss, the last class was overcrowded and people were having trouble connecting which took up much of the time. Instructors vary
Anonymous | TrustRadius Reviewer

Implementation Rating

BrightGauge

No score
No answers yet
No answers on this topic

Information Builders WebFOCUS

Information Builders WebFOCUS 8.0
Based on 2 answers
Plan ahead on what data will be accessible and the type of security required on the database and if you will want to use security that is built into the software. It is worth consulting with the vendor on what your plan is and how they recommend you proceed in order to get results you are happy with.
Anonymous | TrustRadius Reviewer

Alternatives Considered

BrightGauge

We looked very briefly at Solar Winds, but due to Connectwise the reporting was not very accurate and was conflicted.
Dale Bradford | TrustRadius Reviewer

Information Builders WebFOCUS

Webfocus handles the side of our business that is involved with our catalogs. Our catalogs is a huge revenue driver for us and this tool has been extremely useful with planning feature catalogs. Tableau is used more for marketing and merchandising purchases since we can filter data based on website sales.
Anonymous | TrustRadius Reviewer

Return on Investment

BrightGauge

  • ROI can be difficult to measure specifically on a tool like this, but quicker, easier access to information is key.
  • Decrease workload and time in creation of reports has definitely created an ROI.
Anonymous | TrustRadius Reviewer

Information Builders WebFOCUS

  • We are not yet a success story. Though we've been implementing WebFOCUS for over a year, we have very few products in our Production portal. Of course, this is not all the responsibility of Information Builders, but we were ill-advised by our 'training coordinator' in our training of staff and coming up to speed with the tools has been very slow.
  • Once skilled analysts and professional IT staff achieve a grasp of the products, they are able to very quickly create polished and well-received products.
  • The DW/BI project has helped us to establish standards and protocols of communication that will allow us to more quickly meet knowledge transfer requirements
Pamela Sprague | TrustRadius Reviewer

Pricing Details

BrightGauge

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Information Builders WebFOCUS

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Rating Summary

Likelihood to Recommend

BrightGauge
8.5
Information Builders WebFOCUS
7.0

Likelihood to Renew

BrightGauge
Information Builders WebFOCUS
8.6

Usability

BrightGauge
9.5
Information Builders WebFOCUS
8.0

Reliability and Availability

BrightGauge
Information Builders WebFOCUS
9.0

Support Rating

BrightGauge
10.0
Information Builders WebFOCUS
7.0

Online Training

BrightGauge
Information Builders WebFOCUS
6.0

Implementation Rating

BrightGauge
Information Builders WebFOCUS
8.0

Add comparison