BrightGauge vs. TIBCO Jaspersoft

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
BrightGauge
Score 8.3 out of 10
N/A
BrightGauge is a BI tool from ConnectWise that puts essential information in one place, providing visibility for more informed decisions. The user can customize BrightGauge dashboards and sync other business tools in its BI dashboard software for ultimate visibility. Users can also display data with embeddable gauges on public sites.N/A
TIBCO Jaspersoft
Score 7.6 out of 10
N/A
TIBCO Jaspersoft is an embedded business intelligence suite designed to be built-into SaaS products as an integrated reporting engine. It provides reports and dashboards for customer-facing applications without requiring app developers to build their own reporting engine.N/A
Pricing
BrightGaugeTIBCO Jaspersoft
Editions & Modules
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
BrightGaugeTIBCO Jaspersoft
Free Trial
NoYes
Free/Freemium Version
NoYes
Premium Consulting/Integration Services
NoYes
More Pricing Information
Community Pulse
BrightGaugeTIBCO Jaspersoft
Top Pros
Top Cons
Features
BrightGaugeTIBCO Jaspersoft
BI Standard Reporting
Comparison of BI Standard Reporting features of Product A and Product B
BrightGauge
7.5
9 Ratings
TIBCO Jaspersoft
7.8
100 Ratings
Pixel Perfect reports6.76 Ratings7.887 Ratings
Customizable dashboards9.29 Ratings7.788 Ratings
Report Formatting Templates6.68 Ratings8.086 Ratings
Ad-hoc Reporting
Comparison of Ad-hoc Reporting features of Product A and Product B
BrightGauge
7.0
9 Ratings
TIBCO Jaspersoft
7.5
98 Ratings
Drill-down analysis8.39 Ratings7.389 Ratings
Formatting capabilities6.59 Ratings7.397 Ratings
Integration with R or other statistical packages8.04 Ratings00 Ratings
Report sharing and collaboration5.38 Ratings7.881 Ratings
Report Output and Scheduling
Comparison of Report Output and Scheduling features of Product A and Product B
BrightGauge
8.2
9 Ratings
TIBCO Jaspersoft
7.7
101 Ratings
Publish to Web8.05 Ratings7.476 Ratings
Publish to PDF9.49 Ratings8.799 Ratings
Report Versioning7.06 Ratings7.659 Ratings
Report Delivery Scheduling8.49 Ratings7.582 Ratings
Delivery to Remote Servers8.12 Ratings7.462 Ratings
Data Discovery and Visualization
Comparison of Data Discovery and Visualization features of Product A and Product B
BrightGauge
8.6
9 Ratings
TIBCO Jaspersoft
7.7
72 Ratings
Pre-built visualization formats (heatmaps, scatter plots etc.)8.79 Ratings8.472 Ratings
Location Analytics / Geographic Visualization9.03 Ratings7.053 Ratings
Predictive Analytics8.04 Ratings00 Ratings
Access Control and Security
Comparison of Access Control and Security features of Product A and Product B
BrightGauge
9.1
9 Ratings
TIBCO Jaspersoft
8.0
98 Ratings
Multi-User Support (named login)9.59 Ratings8.094 Ratings
Role-Based Security Model9.58 Ratings8.092 Ratings
Multiple Access Permission Levels (Create, Read, Delete)8.39 Ratings8.588 Ratings
Single Sign-On (SSO)9.01 Ratings7.673 Ratings
Mobile Capabilities
Comparison of Mobile Capabilities features of Product A and Product B
BrightGauge
6.0
4 Ratings
TIBCO Jaspersoft
6.6
64 Ratings
Responsive Design for Web Access6.03 Ratings7.859 Ratings
Dashboard / Report / Visualization Interactivity on Mobile6.04 Ratings8.041 Ratings
Mobile Application00 Ratings5.530 Ratings
Application Program Interfaces (APIs) / Embedding
Comparison of Application Program Interfaces (APIs) / Embedding features of Product A and Product B
BrightGauge
7.9
5 Ratings
TIBCO Jaspersoft
7.8
90 Ratings
REST API10.03 Ratings8.281 Ratings
Javascript API9.62 Ratings8.062 Ratings
iFrames6.01 Ratings7.754 Ratings
Java API6.01 Ratings8.655 Ratings
Themeable User Interface (UI)6.02 Ratings6.458 Ratings
Customizable Platform (Open Source)9.62 Ratings8.060 Ratings
User Ratings
BrightGaugeTIBCO Jaspersoft
Likelihood to Recommend
8.2
(9 ratings)
7.7
(119 ratings)
Likelihood to Renew
-
(0 ratings)
8.0
(23 ratings)
Usability
9.8
(2 ratings)
8.4
(16 ratings)
Availability
-
(0 ratings)
8.0
(6 ratings)
Performance
-
(0 ratings)
7.0
(6 ratings)
Support Rating
10.0
(2 ratings)
7.8
(45 ratings)
In-Person Training
-
(0 ratings)
8.0
(4 ratings)
Online Training
-
(0 ratings)
6.5
(7 ratings)
Implementation Rating
-
(0 ratings)
7.8
(30 ratings)
Configurability
-
(0 ratings)
7.0
(3 ratings)
Ease of integration
-
(0 ratings)
7.0
(3 ratings)
Product Scalability
-
(0 ratings)
8.0
(3 ratings)
Vendor post-sale
-
(0 ratings)
8.0
(3 ratings)
Vendor pre-sale
-
(0 ratings)
8.0
(3 ratings)
User Testimonials
BrightGaugeTIBCO Jaspersoft
Likelihood to Recommend
ConnectWise
Any data-driven business that requires metrics and performance benchmarks, that need to drill into data for analysis, should use Bright Gauge. If you don't require data that can be displayed in a meaningful way, and that's not important to your business, then this product is probably not for you; otherwise, it's great.
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TIBCO Software Inc.
It is well suited for the fact of scalability itself and the breadth of features this application has in order to make the migration from legacy systems to the newer different versions more seamless and effective. Data integrity and security are the main aspects of this tool which does not lose their value when doing day-to-day operations for data mapping.
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Pros
ConnectWise
  • Near real-time data in dashboards is a game changer for decision making
  • Easy of setup of gauges, dashboards and reports makes the product versatile
  • Automated scheduled reporting increases visibility and reduces workload.
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TIBCO Software Inc.
  • TIBCO Jaspersoft allows you to embed reports into your own application, which gives users the feeling they are using a single product.
  • TIBCO Jaspersoft Studio allows for more advanced report development, such as adding subreports, drilldown to detail reports, images, page headers, page footers, maps, and more.
  • TIBCO's Jaspersoft Domain Designer is very easy to use and navigate.
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Cons
ConnectWise
  • Support quality has decreased since BrightGauge was acquired by Continuum then ConnectWise.
  • It would be helpful to be able to change multiple similar gauges at one time, as opposed to individually.
  • Reporting system could be improved. At the moment, I am not comfortable scheduling reports to be sent to customers.
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TIBCO Software Inc.
  • One of the issues we found during our implementation was that the reporting software would work faster for certain data sources and not the others. Extracting CSVs and XML was slower in comparison to JSON in our experience.
  • Jaspersoft Studio was the main IDE we used for development. Built atop the Eclipse IDE, we found that the tool was really resource intensive and generally take long time to initialize.
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Likelihood to Renew
ConnectWise
No answers on this topic
TIBCO Software Inc.
JasperSoft has been amazing. It is well documented, fast, and transparent in how it functions. We have been very confident in JasperSoft in every aspect of our business and offerings where we've used it. On top of that, their improvements to the product have been fantastic. I am really looking forward to seeing where they take their product and how we can leverage that to please our clients
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Usability
ConnectWise
Usability is BrightGauge's strength. Granting the ability of virtually any user to be able to create a dashboard is incredibly valuable. If an organization very simple and straight forward reporting needs then BrightGauge is a perfect fit for them. Connecting to the dataset we used was very quick and easy and I imagine it would be the same for any major data source you would like to pull from.
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TIBCO Software Inc.
I think it's a tool well suited for a software developer. Others with less coding skills could struggle somewhat with the tool. I find java a little unforgiving as a language for expressions and not very user friendly for the technically dis-inclined. Sometimes the numeric conversions cause issues (who knew that 0 and 0.0 would cause different things to happen). Previous experience with a reporting tool that used visual basic for its' expressions that I found much simpler to use. On the other hand, java is so widespread, you can easily google the syntax to accomplish what you need to do.
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Reliability and Availability
ConnectWise
No answers on this topic
TIBCO Software Inc.
We've never had an outage of the software itself. If it was unavailable, it was due to a network outage, not a problem with Jasper.
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Performance
ConnectWise
No answers on this topic
TIBCO Software Inc.
Complex reports on heavy data load may take considerable amount of time. We have experinced some latencies/misfires regarding to this.
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Support Rating
ConnectWise
We did not need to use BrightGauge's support for the entire time that we used it. Best support is always the one that isn't needed because nothing breaks.
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TIBCO Software Inc.
They have a great customer support ticketing system in which they always respond same-day. They offer conference calls with srcreensharing as well in order to better understand your issues.
I wish that the lower level support access came with more than just 12 cases per year though as this makes us less likely to reach out for questions on things that we then instead try to solve ourselves which results in loss of time in trying to acquire new features and or solve a problem.
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In-Person Training
ConnectWise
No answers on this topic
TIBCO Software Inc.
It did the job of getting us to our deadline we set for ourselves for initial launch. The customer we launched the product for was also there to learn about it at the same in order to better understand the capabilities. This helped greatly so that the customer was on the same page on what was possible when using jaspersoft. I think most people would not want their customers aware the product they are using is third-party but in this case it was a new experience for us both and so as we learned more about jaspersoft, we both had better communication on what the future road map was for their business needs in BI.
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Online Training
ConnectWise
No answers on this topic
TIBCO Software Inc.
Resources available in the TIBCO Knowledge Base are covering almost everything. They are well organized, and covering almost every possibility. There is always the change to get back to the TIBCO support or to the dedicated Customer Success Manager whenever something very specific or bound to a customization is not covered.
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Implementation Rating
ConnectWise
No answers on this topic
TIBCO Software Inc.
Having just completed an upgrade to the latest version of Jaspersoft, I am happy to say their support was very good. There were a couple of small challenges which were not easily resolved, but they were primarily related to the fact that we had skipped updates for a couple of versions. The current update procedures assumed we were upgrading from the prior latest version (6.4) to to the new version (7.1).
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Alternatives Considered
ConnectWise
We looked very briefly at Solar Winds, but due to Connectwise the reporting was not very accurate and was conflicted.
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TIBCO Software Inc.
When looking at the different features of these reporting engines, and what we were going to be using it for, the answer seemed clear. Jasper offered exactly what we were looking for, and did so for a price that we were happy with. For a scalable, feature-rich reporting engine that doesn't break the bank, Jaspersoft is the way to go.
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Scalability
ConnectWise
No answers on this topic
TIBCO Software Inc.
We haven't really started to explore the scalability of the product as yet, but in terms of existing deployments it has done what we need it to do.
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Return on Investment
ConnectWise
  • ROI can be difficult to measure specifically on a tool like this, but quicker, easier access to information is key.
  • Decrease workload and time in creation of reports has definitely created an ROI.
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TIBCO Software Inc.
  • When we demo our Jaspersoft environment to potential clients, their eyes light up and they sit up in their chairs a bit more. A lot of our meetings have ended with with the client very interested in our product due to Jaspersoft.
  • Our existing clients have been very satisfied with the adhoc features of Jaspersoft. We've been able to provide them better access to their data on their terms instead of ours. Of course this turns into a huge win for us.
  • We've always used SQL Server Reporting Services to deliver our reports to our clients. Converting to Jaspersoft has allowed us to generate the reporting layer that our clients demand. They no longer feel like they are settling for what we offer.
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