What users are saying about
21 Ratings
267 Ratings
21 Ratings
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Score 8.5 out of 100
267 Ratings
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Score 7.4 out of 100

Likelihood to Recommend

BrightGauge

Any data-driven business that requires metrics and performance benchmarks, that need to drill into data for analysis, should use Bright Gauge. If you don't require data that can be displayed in a meaningful way, and that's not important to your business, then this product is probably not for you; otherwise, it's great.
Ian Hansen | TrustRadius Reviewer

TIBCO Jaspersoft

TIBCO Jaspersoft is well suited for users who are not too technical. These users are able to easily drag and drop domain fields from their database to create friendly table reports. Users can easily add filters to their reports which allows for reusability. On the other hand, if a user is looking to add information that has many-to-many relationships, duplicates will appear. Having duplicates in an ad-hoc view and not being able to easily remove them is a big issue for many of our clients.
Anonymous | TrustRadius Reviewer

Feature Rating Comparison

BI Standard Reporting

BrightGauge
7.5
TIBCO Jaspersoft
7.6
Pixel Perfect reports
BrightGauge
6.5
TIBCO Jaspersoft
7.7
Customizable dashboards
BrightGauge
9.3
TIBCO Jaspersoft
7.3
Report Formatting Templates
BrightGauge
6.8
TIBCO Jaspersoft
8.0

Ad-hoc Reporting

BrightGauge
7.3
TIBCO Jaspersoft
6.8
Drill-down analysis
BrightGauge
8.7
TIBCO Jaspersoft
7.3
Formatting capabilities
BrightGauge
6.1
TIBCO Jaspersoft
7.3
Integration with R or other statistical packages
BrightGauge
7.9
TIBCO Jaspersoft
Report sharing and collaboration
BrightGauge
6.6
TIBCO Jaspersoft
5.8

Report Output and Scheduling

BrightGauge
8.0
TIBCO Jaspersoft
8.0
Publish to Web
BrightGauge
8.1
TIBCO Jaspersoft
9.0
Publish to PDF
BrightGauge
8.7
TIBCO Jaspersoft
8.5
Report Versioning
BrightGauge
7.4
TIBCO Jaspersoft
7.2
Report Delivery Scheduling
BrightGauge
7.9
TIBCO Jaspersoft
7.7
Delivery to Remote Servers
BrightGauge
8.1
TIBCO Jaspersoft
7.7

Data Discovery and Visualization

BrightGauge
8.5
TIBCO Jaspersoft
6.7
Pre-built visualization formats (heatmaps, scatter plots etc.)
BrightGauge
8.5
TIBCO Jaspersoft
6.1
Location Analytics / Geographic Visualization
BrightGauge
8.9
TIBCO Jaspersoft
7.3
Predictive Analytics
BrightGauge
8.0
TIBCO Jaspersoft

Access Control and Security

BrightGauge
8.3
TIBCO Jaspersoft
8.7
Multi-User Support (named login)
BrightGauge
9.1
TIBCO Jaspersoft
9.1
Role-Based Security Model
BrightGauge
7.8
TIBCO Jaspersoft
9.2
Multiple Access Permission Levels (Create, Read, Delete)
BrightGauge
7.5
TIBCO Jaspersoft
9.8
Single Sign-On (SSO)
BrightGauge
9.0
TIBCO Jaspersoft
6.7

Mobile Capabilities

BrightGauge
6.1
TIBCO Jaspersoft
6.8
Responsive Design for Web Access
BrightGauge
6.0
TIBCO Jaspersoft
6.1
Dashboard / Report / Visualization Interactivity on Mobile
BrightGauge
6.1
TIBCO Jaspersoft
6.3
Dedicated iOS Application
BrightGauge
TIBCO Jaspersoft
7.0
Dedicated Android Application
BrightGauge
TIBCO Jaspersoft
8.0

Application Program Interfaces (APIs) / Embedding

BrightGauge
7.8
TIBCO Jaspersoft
7.7
REST API
BrightGauge
9.9
TIBCO Jaspersoft
7.6
Javascript API
BrightGauge
9.5
TIBCO Jaspersoft
7.9
iFrames
BrightGauge
6.0
TIBCO Jaspersoft
6.8
Java API
BrightGauge
6.0
TIBCO Jaspersoft
8.8
Themeable User Interface (UI)
BrightGauge
6.0
TIBCO Jaspersoft
6.8
Customizable Platform (Open Source)
BrightGauge
9.5
TIBCO Jaspersoft
8.2

Pros

BrightGauge

  • Near real-time data in dashboards is a game changer for decision making
  • Easy of setup of gauges, dashboards and reports makes the product versatile
  • Automated scheduled reporting increases visibility and reduces workload.
Anonymous | TrustRadius Reviewer

TIBCO Jaspersoft

  • Jaspersoft has an excellent self-service module that allows ad hoc report creation and can be easily worked by non-technical users as well.
  • Using this tool, it doesn't matter if you are viewing the report on a desktop screen or smaller mobile screens, the experience is seamless.
Anonymous | TrustRadius Reviewer

Cons

BrightGauge

  • Support quality has decreased since BrightGauge was acquired by Continuum then ConnectWise.
  • It would be helpful to be able to change multiple similar gauges at one time, as opposed to individually.
  • Reporting system could be improved. At the moment, I am not comfortable scheduling reports to be sent to customers.
Anonymous | TrustRadius Reviewer

TIBCO Jaspersoft

  • The UI on the report designer, Jaspersoft Studio, looks a little outdated. I think that Studio as a whole could use a facelift. Additionally, Jaspersoft Studio tends to slow down over time, requiring a restart of the program.
  • There is a bit of a learning curve with all of the intricacies of Jaspersoft Studio, it's kind of overwhelming when trying to learn it from nothing.
  • One functionality that seems to be missing, that would help our use-case, would be the ability to parameterize a JSON URL as a data source. For example, if there was a call to a set of JSON data, it has to be a static URL. But in many cases, APIs that return JSON take parameters via the URL. Jaspersoft does not support that.
Anonymous | TrustRadius Reviewer

Likelihood to Renew

BrightGauge

No score
No answers yet
No answers on this topic

TIBCO Jaspersoft

TIBCO Jaspersoft 9.0
Based on 23 answers
JasperSoft has been amazing. It is well documented, fast, and transparent in how it functions. We have been very confident in JasperSoft in every aspect of our business and offerings where we've used it. On top of that, their improvements to the product have been fantastic. I am really looking forward to seeing where they take their product and how we can leverage that to please our clients
Craig LaValle | TrustRadius Reviewer

Usability

BrightGauge

BrightGauge 9.5
Based on 2 answers
Usability is BrightGauge's strength. Granting the ability of virtually any user to be able to create a dashboard is incredibly valuable. If an organization very simple and straight forward reporting needs then BrightGauge is a perfect fit for them. Connecting to the dataset we used was very quick and easy and I imagine it would be the same for any major data source you would like to pull from.
Anonymous | TrustRadius Reviewer

TIBCO Jaspersoft

TIBCO Jaspersoft 7.1
Based on 10 answers
I think it's a tool well suited for a software developer. Others with less coding skills could struggle somewhat with the tool. I find java a little unforgiving as a language for expressions and not very user friendly for the technically dis-inclined. Sometimes the numeric conversions cause issues (who knew that 0 and 0.0 would cause different things to happen). Previous experience with a reporting tool that used visual basic for its' expressions that I found much simpler to use. On the other hand, java is so widespread, you can easily google the syntax to accomplish what you need to do.
Gerald Meachem | TrustRadius Reviewer

Reliability and Availability

BrightGauge

No score
No answers yet
No answers on this topic

TIBCO Jaspersoft

TIBCO Jaspersoft 8.0
Based on 6 answers
We've never had an outage of the software itself. If it was unavailable, it was due to a network outage, not a problem with Jasper.
Peter Larabell | TrustRadius Reviewer

Performance

BrightGauge

No score
No answers yet
No answers on this topic

TIBCO Jaspersoft

TIBCO Jaspersoft 7.0
Based on 6 answers
Complex reports on heavy data load may take considerable amount of time. We have experinced some latencies/misfires regarding to this.
Anonymous | TrustRadius Reviewer

Support Rating

BrightGauge

BrightGauge 10.0
Based on 2 answers
We did not need to use BrightGauge's support for the entire time that we used it. Best support is always the one that isn't needed because nothing breaks.
Anonymous | TrustRadius Reviewer

TIBCO Jaspersoft

TIBCO Jaspersoft 5.0
Based on 39 answers
They have a great customer support ticketing system in which they always respond same-day. They offer conference calls with srcreensharing as well in order to better understand your issues.
I wish that the lower level support access came with more than just 12 cases per year though as this makes us less likely to reach out for questions on things that we then instead try to solve ourselves which results in loss of time in trying to acquire new features and or solve a problem.
Ashley Lee | TrustRadius Reviewer

In-Person Training

BrightGauge

No score
No answers yet
No answers on this topic

TIBCO Jaspersoft

TIBCO Jaspersoft 8.0
Based on 4 answers
It did the job of getting us to our deadline we set for ourselves for initial launch. The customer we launched the product for was also there to learn about it at the same in order to better understand the capabilities. This helped greatly so that the customer was on the same page on what was possible when using jaspersoft. I think most people would not want their customers aware the product they are using is third-party but in this case it was a new experience for us both and so as we learned more about jaspersoft, we both had better communication on what the future road map was for their business needs in BI.
Ashley Lee | TrustRadius Reviewer

Online Training

BrightGauge

No score
No answers yet
No answers on this topic

TIBCO Jaspersoft

TIBCO Jaspersoft 6.5
Based on 7 answers
Resources available in the TIBCO Knowledge Base are covering almost everything. They are well organized, and covering almost every possibility. There is always the change to get back to the TIBCO support or to the dedicated Customer Success Manager whenever something very specific or bound to a customization is not covered.
Davide Marzucco | TrustRadius Reviewer

Implementation Rating

BrightGauge

No score
No answers yet
No answers on this topic

TIBCO Jaspersoft

TIBCO Jaspersoft 7.8
Based on 30 answers
Having just completed an upgrade to the latest version of Jaspersoft, I am happy to say their support was very good. There were a couple of small challenges which were not easily resolved, but they were primarily related to the fact that we had skipped updates for a couple of versions. The current update procedures assumed we were upgrading from the prior latest version (6.4) to to the new version (7.1).
Anonymous | TrustRadius Reviewer

Alternatives Considered

BrightGauge

We looked very briefly at Solar Winds, but due to Connectwise the reporting was not very accurate and was conflicted.
Dale Bradford | TrustRadius Reviewer

TIBCO Jaspersoft

It's been a long time since we have been using Jasper, so I can't really remember the details, but mainly it was about comparing how easy it was to integrate with our Java-based product, reporting capability, and datasources/platform supported.
Anonymous | TrustRadius Reviewer

Scalability

BrightGauge

No score
No answers yet
No answers on this topic

TIBCO Jaspersoft

TIBCO Jaspersoft 8.0
Based on 3 answers
We haven't really started to explore the scalability of the product as yet, but in terms of existing deployments it has done what we need it to do.
Anonymous | TrustRadius Reviewer

Return on Investment

BrightGauge

  • ROI can be difficult to measure specifically on a tool like this, but quicker, easier access to information is key.
  • Decrease workload and time in creation of reports has definitely created an ROI.
Anonymous | TrustRadius Reviewer

TIBCO Jaspersoft

  • When we demo our Jaspersoft environment to potential clients, their eyes light up and they sit up in their chairs a bit more. A lot of our meetings have ended with with the client very interested in our product due to Jaspersoft.
  • Our existing clients have been very satisfied with the adhoc features of Jaspersoft. We've been able to provide them better access to their data on their terms instead of ours. Of course this turns into a huge win for us.
  • We've always used SQL Server Reporting Services to deliver our reports to our clients. Converting to Jaspersoft has allowed us to generate the reporting layer that our clients demand. They no longer feel like they are settling for what we offer.
Robert Mills | TrustRadius Reviewer

Screenshots

Pricing Details

BrightGauge

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

TIBCO Jaspersoft

General

Free Trial
Yes
Free/Freemium Version
Yes
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
No

Rating Summary

Likelihood to Recommend

BrightGauge
8.5
TIBCO Jaspersoft
8.1

Likelihood to Renew

BrightGauge
TIBCO Jaspersoft
9.0

Usability

BrightGauge
9.5
TIBCO Jaspersoft
7.1

Reliability and Availability

BrightGauge
TIBCO Jaspersoft
8.0

Performance

BrightGauge
TIBCO Jaspersoft
7.0

Support Rating

BrightGauge
10.0
TIBCO Jaspersoft
5.0

In-Person Training

BrightGauge
TIBCO Jaspersoft
8.0

Online Training

BrightGauge
TIBCO Jaspersoft
6.5

Implementation Rating

BrightGauge
TIBCO Jaspersoft
7.8

Scalability

BrightGauge
TIBCO Jaspersoft
8.0

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