What users are saying about
21 Ratings
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Score 8.5 out of 100
252 Ratings
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Score 7.3 out of 100

Likelihood to Recommend

BrightGauge

Any data-driven business that requires metrics and performance benchmarks, that need to drill into data for analysis, should use Bright Gauge. If you don't require data that can be displayed in a meaningful way, and that's not important to your business, then this product is probably not for you; otherwise, it's great.
Ian Hansen | TrustRadius Reviewer

MicroStrategy Analytics

MSTR is great for any organization that is looking for a way to deliver complicated data in an uncomplicated way. From business teams to marketing and finance, several departments benefit from using MSTR to keep track of KPIs enabling teams to make optimizations along the way. MSTR provides great visual representations of data enabling team members to distill thousands of data points into easily digestible charts and graphs
Anonymous | TrustRadius Reviewer

Feature Rating Comparison

BI Standard Reporting

BrightGauge
7.5
MicroStrategy Analytics
6.6
Pixel Perfect reports
BrightGauge
6.5
MicroStrategy Analytics
6.4
Customizable dashboards
BrightGauge
9.3
MicroStrategy Analytics
7.1
Report Formatting Templates
BrightGauge
6.8
MicroStrategy Analytics
6.4

Ad-hoc Reporting

BrightGauge
7.3
MicroStrategy Analytics
6.7
Drill-down analysis
BrightGauge
8.7
MicroStrategy Analytics
6.8
Formatting capabilities
BrightGauge
6.1
MicroStrategy Analytics
7.3
Integration with R or other statistical packages
BrightGauge
7.9
MicroStrategy Analytics
6.0
Report sharing and collaboration
BrightGauge
6.6
MicroStrategy Analytics
6.7

Report Output and Scheduling

BrightGauge
8.0
MicroStrategy Analytics
6.7
Publish to Web
BrightGauge
8.1
MicroStrategy Analytics
6.1
Publish to PDF
BrightGauge
8.7
MicroStrategy Analytics
7.4
Report Versioning
BrightGauge
7.4
MicroStrategy Analytics
7.5
Report Delivery Scheduling
BrightGauge
7.9
MicroStrategy Analytics
6.6
Delivery to Remote Servers
BrightGauge
8.1
MicroStrategy Analytics
5.8

Data Discovery and Visualization

BrightGauge
8.5
MicroStrategy Analytics
7.5
Pre-built visualization formats (heatmaps, scatter plots etc.)
BrightGauge
8.5
MicroStrategy Analytics
6.9
Location Analytics / Geographic Visualization
BrightGauge
8.9
MicroStrategy Analytics
6.5
Predictive Analytics
BrightGauge
8.0
MicroStrategy Analytics
9.0

Access Control and Security

BrightGauge
8.3
MicroStrategy Analytics
7.0
Multi-User Support (named login)
BrightGauge
9.1
MicroStrategy Analytics
6.9
Role-Based Security Model
BrightGauge
7.8
MicroStrategy Analytics
7.1
Multiple Access Permission Levels (Create, Read, Delete)
BrightGauge
7.5
MicroStrategy Analytics
6.8
Single Sign-On (SSO)
BrightGauge
9.0
MicroStrategy Analytics
7.1

Mobile Capabilities

BrightGauge
6.1
MicroStrategy Analytics
7.1
Responsive Design for Web Access
BrightGauge
6.0
MicroStrategy Analytics
6.1
Dashboard / Report / Visualization Interactivity on Mobile
BrightGauge
6.1
MicroStrategy Analytics
6.3
Dedicated iOS Application
BrightGauge
MicroStrategy Analytics
8.1
Dedicated Android Application
BrightGauge
MicroStrategy Analytics
8.0

Application Program Interfaces (APIs) / Embedding

BrightGauge
7.8
MicroStrategy Analytics
8.1
REST API
BrightGauge
9.9
MicroStrategy Analytics
7.1
Javascript API
BrightGauge
9.5
MicroStrategy Analytics
8.0
iFrames
BrightGauge
6.0
MicroStrategy Analytics
8.5
Java API
BrightGauge
6.0
MicroStrategy Analytics
8.5
Themeable User Interface (UI)
BrightGauge
6.0
MicroStrategy Analytics
8.7
Customizable Platform (Open Source)
BrightGauge
9.5
MicroStrategy Analytics
8.0

Pros

BrightGauge

  • Near real-time data in dashboards is a game changer for decision making
  • Easy of setup of gauges, dashboards and reports makes the product versatile
  • Automated scheduled reporting increases visibility and reduces workload.
Anonymous | TrustRadius Reviewer

MicroStrategy Analytics

  • They sell the product well, and make promises you will actually believe
  • "checks the box" for most features a company would need. Doesn't actually deliver them though
  • They answer the phone in a timely manner. Can't answer your questions or provide support, but the queue time isn't bad
  • They have online documentation. It's not up to date, and likely doesn't reflect the version of software you are using, but hey... they can point to it.
Jeff Harris | TrustRadius Reviewer

Cons

BrightGauge

  • Support quality has decreased since BrightGauge was acquired by Continuum then ConnectWise.
  • It would be helpful to be able to change multiple similar gauges at one time, as opposed to individually.
  • Reporting system could be improved. At the moment, I am not comfortable scheduling reports to be sent to customers.
Anonymous | TrustRadius Reviewer

MicroStrategy Analytics

  • The graph options are not as robust as an Excel user might want.
  • The metadata layer can sometimes be slower, and it takes a long time for reports to run.
  • Viewing the data feed entered can be cumbersome at times, in terms of validation with reports.
Anonymous | TrustRadius Reviewer

Likelihood to Renew

BrightGauge

No score
No answers yet
No answers on this topic

MicroStrategy Analytics

MicroStrategy Analytics 9.9
Based on 27 answers
I would always choose to renew MicroStrategy as long as they lead the market in features, functionality and price. The support of MicroStrategy is timely and professional, I frequently get answers to my questions within 24 hours and normally have solutions within 48 hours. Training available for MicroStrategy completely covers everything required to be able to expertly use MicroStrategy and understand data warehousing.
Paul Campbell | TrustRadius Reviewer

Usability

BrightGauge

BrightGauge 9.5
Based on 2 answers
Usability is BrightGauge's strength. Granting the ability of virtually any user to be able to create a dashboard is incredibly valuable. If an organization very simple and straight forward reporting needs then BrightGauge is a perfect fit for them. Connecting to the dataset we used was very quick and easy and I imagine it would be the same for any major data source you would like to pull from.
Anonymous | TrustRadius Reviewer

MicroStrategy Analytics

MicroStrategy Analytics 6.9
Based on 6 answers
The standard grid reporting could look more like the styling and object used for the Import and Visual Insight products. In addition, object properties almost seem to be hidden when first using the product. It's as if they are asking the engineers to only use the presets we make available...and, these presets are 10+ years old. On the positive side, Microstrategy seems to be the only product, not named Cognos, which can scale to Big Data. The product is "hackable" via the SDK or tricking the Intelligence Server to do uncommon things. The Microstrategy development team also seems to be very involved with their OEM partners; especially when it comes to features and enhancements. A large majority of the improvements we suggested have made it into the product or on the roadmap for future enhancements. Only suckas fall for the shiny objects from most other vendors; Microstrategy is really the only choice for Enterprise BI.
Wm. Dexter Jones | TrustRadius Reviewer

Reliability and Availability

BrightGauge

No score
No answers yet
No answers on this topic

MicroStrategy Analytics

MicroStrategy Analytics 9.0
Based on 3 answers
I've never had an issue with MicroStrategy not being available due to MicroStrategy application malfunction. It is very robust and only failures I've seen were due to user error or the platform the machine running the service failed some how.
Paul Campbell | TrustRadius Reviewer

Performance

BrightGauge

No score
No answers yet
No answers on this topic

MicroStrategy Analytics

MicroStrategy Analytics 9.0
Based on 3 answers
Being able to customize the performance based on the business need is extremely powerful. Proper configuration and understanding of the usage pattern is key, if the technical ability of the architect is not at top level, then the product will not be configured correctly which will lead to poor performance.
Paul Campbell | TrustRadius Reviewer

Support Rating

BrightGauge

BrightGauge 10.0
Based on 2 answers
We did not need to use BrightGauge's support for the entire time that we used it. Best support is always the one that isn't needed because nothing breaks.
Anonymous | TrustRadius Reviewer

MicroStrategy Analytics

MicroStrategy Analytics 5.9
Based on 9 answers
MicroStrategy's support is very good. We don't have a lot of technical issues in the first place, but when we do have to open a case with them, their front-line engineers seem very capable and resolve most of the issues without escalation. Our sales team is also very good and keeps us in the loop on new features and makes sure we are satisfied customers.
Mark McCully | TrustRadius Reviewer

Online Training

BrightGauge

No score
No answers yet
No answers on this topic

MicroStrategy Analytics

MicroStrategy Analytics 9.0
Based on 5 answers
I have attended many trainings offered by MicroStrategy; both distance and in-person training. I earned my CRD (Certified Report Developer) certification via the online training. I found the training to be well organized and concise. Overall I will definitely continue to increase my knowledge with MicroStrategy via the online training offering.
Shawn Stephens | TrustRadius Reviewer

Implementation Rating

BrightGauge

No score
No answers yet
No answers on this topic

MicroStrategy Analytics

MicroStrategy Analytics 9.0
Based on 7 answers
We measured following KPI for the success
  • Increase in Business Feeds Loads
  • Reduction in Controllers Manual Work.
  • Conversion of Manual Work into Systematic Workflows.
  • Increase in Customer Spend
  • Reduction in Service costs
  • Reduction in time-to-market for new campaigns
  • Increase in cross sell and Up sell
  • Error reduction in customer Identification
  • Existing client retained
Dharmesh Shah | TrustRadius Reviewer

Alternatives Considered

BrightGauge

We looked very briefly at Solar Winds, but due to Connectwise the reporting was not very accurate and was conflicted.
Dale Bradford | TrustRadius Reviewer

MicroStrategy Analytics

Tableau is probably MicroStrategy Analytic's biggest competitor I've noticed over time, and I'm not sure why. Tableau only covers visualizations independently for each business user, which then creates the issues of every employee creating their own version of the data, and then you have 20 versions of the truth. A enterprise data warehouse and MicroStrategy's Visual Insight is a better method.
Anonymous | TrustRadius Reviewer

Scalability

BrightGauge

No score
No answers yet
No answers on this topic

MicroStrategy Analytics

MicroStrategy Analytics 9.0
Based on 2 answers
This software is extremely scaleable, one can add more core servers which performs as a load balancing. The configurations available to manage usage patterns and daily activity are as high a caliber as any other enterprise level software. This product can be installed on both a windows and unix platform allow for integration on a budget.
Paul Campbell | TrustRadius Reviewer

Return on Investment

BrightGauge

  • ROI can be difficult to measure specifically on a tool like this, but quicker, easier access to information is key.
  • Decrease workload and time in creation of reports has definitely created an ROI.
Anonymous | TrustRadius Reviewer

MicroStrategy Analytics

  • MicroStrategy was helpful for reducing the amount of time we needed to spend number crunching large data sets, and in doing so, allowed me as the primary users to spend more time gleaning insights from the data that in turn informed our leadership team to make strategic decisions.
  • By creating numerous canned reports available to all members of the team through email distribution or basic access to the platform, we were able to reduce the time I spent showing people how to pull the data in Microsoft Excel by nearly 40% .
  • We ended up needing to make many changes to the way our DMP was feeding data into MicroStrategy due to incorrect reporting that caused complications in accounting and finance.
Toreyan Clarke | TrustRadius Reviewer

Pricing Details

BrightGauge

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

MicroStrategy Analytics

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Rating Summary

Likelihood to Recommend

BrightGauge
8.5
MicroStrategy Analytics
6.4

Likelihood to Renew

BrightGauge
MicroStrategy Analytics
9.9

Usability

BrightGauge
9.5
MicroStrategy Analytics
6.9

Reliability and Availability

BrightGauge
MicroStrategy Analytics
9.0

Performance

BrightGauge
MicroStrategy Analytics
9.0

Support Rating

BrightGauge
10.0
MicroStrategy Analytics
5.9

Online Training

BrightGauge
MicroStrategy Analytics
9.0

Implementation Rating

BrightGauge
MicroStrategy Analytics
9.0

Scalability

BrightGauge
MicroStrategy Analytics
9.0

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