BrightGauge vs. MicroStrategy Analytics

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
BrightGauge
Score 8.3 out of 10
N/A
BrightGauge is a BI tool from ConnectWise that puts essential information in one place, providing visibility for more informed decisions. The user can customize BrightGauge dashboards and sync other business tools in its BI dashboard software for ultimate visibility. Users can also display data with embeddable gauges on public sites.N/A
MicroStrategy Analytics
Score 7.6 out of 10
N/A
MicroStrategy Analytics is an enterprise business analytics and mobility platform. Key features include automatic big data analysis and reporting, data discovery and visualization, digital security credentials, and support for mobile devices.N/A
Pricing
BrightGaugeMicroStrategy Analytics
Editions & Modules
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
BrightGaugeMicroStrategy Analytics
Free Trial
NoNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional DetailsMust contact sales team for pricing information.
More Pricing Information
Community Pulse
BrightGaugeMicroStrategy Analytics
Top Pros
Top Cons
Features
BrightGaugeMicroStrategy Analytics
BI Standard Reporting
Comparison of BI Standard Reporting features of Product A and Product B
BrightGauge
7.5
9 Ratings
MicroStrategy Analytics
3.5
25 Ratings
Pixel Perfect reports6.76 Ratings3.122 Ratings
Customizable dashboards9.29 Ratings4.122 Ratings
Report Formatting Templates6.68 Ratings3.323 Ratings
Ad-hoc Reporting
Comparison of Ad-hoc Reporting features of Product A and Product B
BrightGauge
7.0
9 Ratings
MicroStrategy Analytics
3.7
23 Ratings
Drill-down analysis8.39 Ratings3.321 Ratings
Formatting capabilities6.59 Ratings4.923 Ratings
Integration with R or other statistical packages8.04 Ratings3.115 Ratings
Report sharing and collaboration5.38 Ratings3.322 Ratings
Report Output and Scheduling
Comparison of Report Output and Scheduling features of Product A and Product B
BrightGauge
8.2
9 Ratings
MicroStrategy Analytics
4.9
22 Ratings
Publish to Web8.05 Ratings4.021 Ratings
Publish to PDF9.49 Ratings5.822 Ratings
Report Versioning7.06 Ratings6.619 Ratings
Report Delivery Scheduling8.49 Ratings4.921 Ratings
Delivery to Remote Servers8.12 Ratings3.34 Ratings
Data Discovery and Visualization
Comparison of Data Discovery and Visualization features of Product A and Product B
BrightGauge
8.6
9 Ratings
MicroStrategy Analytics
5.8
21 Ratings
Pre-built visualization formats (heatmaps, scatter plots etc.)8.79 Ratings4.119 Ratings
Location Analytics / Geographic Visualization9.03 Ratings3.318 Ratings
Predictive Analytics8.04 Ratings9.917 Ratings
Access Control and Security
Comparison of Access Control and Security features of Product A and Product B
BrightGauge
9.1
9 Ratings
MicroStrategy Analytics
4.2
20 Ratings
Multi-User Support (named login)9.59 Ratings4.818 Ratings
Role-Based Security Model9.58 Ratings4.319 Ratings
Multiple Access Permission Levels (Create, Read, Delete)8.39 Ratings4.319 Ratings
Single Sign-On (SSO)9.01 Ratings3.58 Ratings
Mobile Capabilities
Comparison of Mobile Capabilities features of Product A and Product B
BrightGauge
6.0
4 Ratings
MicroStrategy Analytics
5.9
18 Ratings
Responsive Design for Web Access6.03 Ratings2.518 Ratings
Dashboard / Report / Visualization Interactivity on Mobile6.04 Ratings3.318 Ratings
Mobile Application00 Ratings9.015 Ratings
Application Program Interfaces (APIs) / Embedding
Comparison of Application Program Interfaces (APIs) / Embedding features of Product A and Product B
BrightGauge
7.9
5 Ratings
MicroStrategy Analytics
8.0
7 Ratings
REST API10.03 Ratings4.15 Ratings
Javascript API9.62 Ratings8.06 Ratings
iFrames6.01 Ratings9.04 Ratings
Java API6.01 Ratings9.03 Ratings
Themeable User Interface (UI)6.02 Ratings9.04 Ratings
Customizable Platform (Open Source)9.62 Ratings9.05 Ratings
User Ratings
BrightGaugeMicroStrategy Analytics
Likelihood to Recommend
8.2
(9 ratings)
5.1
(46 ratings)
Likelihood to Renew
-
(0 ratings)
9.9
(27 ratings)
Usability
9.8
(2 ratings)
3.4
(5 ratings)
Availability
-
(0 ratings)
9.0
(3 ratings)
Performance
-
(0 ratings)
9.0
(3 ratings)
Support Rating
10.0
(2 ratings)
2.4
(8 ratings)
Online Training
-
(0 ratings)
9.0
(5 ratings)
Implementation Rating
-
(0 ratings)
9.0
(7 ratings)
Configurability
-
(0 ratings)
9.0
(1 ratings)
Product Scalability
-
(0 ratings)
9.0
(2 ratings)
Vendor post-sale
-
(0 ratings)
10.0
(1 ratings)
Vendor pre-sale
-
(0 ratings)
10.0
(1 ratings)
User Testimonials
BrightGaugeMicroStrategy Analytics
Likelihood to Recommend
ConnectWise
Any data-driven business that requires metrics and performance benchmarks, that need to drill into data for analysis, should use Bright Gauge. If you don't require data that can be displayed in a meaningful way, and that's not important to your business, then this product is probably not for you; otherwise, it's great.
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MicroStrategy
MSTR is great for any organization that is looking for a way to deliver complicated data in an uncomplicated way. From business teams to marketing and finance, several departments benefit from using MSTR to keep track of KPIs enabling teams to make optimizations along the way. MSTR provides great visual representations of data enabling team members to distill thousands of data points into easily digestible charts and graphs
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Pros
ConnectWise
  • Near real-time data in dashboards is a game changer for decision making
  • Easy of setup of gauges, dashboards and reports makes the product versatile
  • Automated scheduled reporting increases visibility and reduces workload.
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MicroStrategy
  • They sell the product well, and make promises you will actually believe
  • "checks the box" for most features a company would need. Doesn't actually deliver them though
  • They answer the phone in a timely manner. Can't answer your questions or provide support, but the queue time isn't bad
  • They have online documentation. It's not up to date, and likely doesn't reflect the version of software you are using, but hey... they can point to it.
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Cons
ConnectWise
  • Support quality has decreased since BrightGauge was acquired by Continuum then ConnectWise.
  • It would be helpful to be able to change multiple similar gauges at one time, as opposed to individually.
  • Reporting system could be improved. At the moment, I am not comfortable scheduling reports to be sent to customers.
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MicroStrategy
  • The graph options are not as robust as an Excel user might want.
  • The metadata layer can sometimes be slower, and it takes a long time for reports to run.
  • Viewing the data feed entered can be cumbersome at times, in terms of validation with reports.
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Likelihood to Renew
ConnectWise
No answers on this topic
MicroStrategy
I would always choose to renew MicroStrategy as long as they lead the market in features, functionality and price. The support of MicroStrategy is timely and professional, I frequently get answers to my questions within 24 hours and normally have solutions within 48 hours. Training available for MicroStrategy completely covers everything required to be able to expertly use MicroStrategy and understand data warehousing.
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Usability
ConnectWise
Usability is BrightGauge's strength. Granting the ability of virtually any user to be able to create a dashboard is incredibly valuable. If an organization very simple and straight forward reporting needs then BrightGauge is a perfect fit for them. Connecting to the dataset we used was very quick and easy and I imagine it would be the same for any major data source you would like to pull from.
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MicroStrategy
The standard grid reporting could look more like the styling and object used for the Import and Visual Insight products. In addition, object properties almost seem to be hidden when first using the product. It's as if they are asking the engineers to only use the presets we make available...and, these presets are 10+ years old. On the positive side, Microstrategy seems to be the only product, not named Cognos, which can scale to Big Data. The product is "hackable" via the SDK or tricking the Intelligence Server to do uncommon things. The Microstrategy development team also seems to be very involved with their OEM partners; especially when it comes to features and enhancements. A large majority of the improvements we suggested have made it into the product or on the roadmap for future enhancements. Only suckas fall for the shiny objects from most other vendors; Microstrategy is really the only choice for Enterprise BI.
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Reliability and Availability
ConnectWise
No answers on this topic
MicroStrategy
I've never had an issue with MicroStrategy not being available due to MicroStrategy application malfunction. It is very robust and only failures I've seen were due to user error or the platform the machine running the service failed some how.
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Performance
ConnectWise
No answers on this topic
MicroStrategy
Being able to customize the performance based on the business need is extremely powerful. Proper configuration and understanding of the usage pattern is key, if the technical ability of the architect is not at top level, then the product will not be configured correctly which will lead to poor performance.
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Support Rating
ConnectWise
We did not need to use BrightGauge's support for the entire time that we used it. Best support is always the one that isn't needed because nothing breaks.
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MicroStrategy
Good user community. Support team is available if you are under AMC. You get decent support after raising the support ticket. If it is product bug they will inform you and let you know which patch will resolve the same.
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Online Training
ConnectWise
No answers on this topic
MicroStrategy
I have attended many trainings offered by MicroStrategy; both distance and in-person training. I earned my CRD (Certified Report Developer) certification via the online training. I found the training to be well organized and concise. Overall I will definitely continue to increase my knowledge with MicroStrategy via the online training offering.
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Implementation Rating
ConnectWise
No answers on this topic
MicroStrategy
We measured following KPI for the success
  • Increase in Business Feeds Loads
  • Reduction in Controllers Manual Work.
  • Conversion of Manual Work into Systematic Workflows.
  • Increase in Customer Spend
  • Reduction in Service costs
  • Reduction in time-to-market for new campaigns
  • Increase in cross sell and Up sell
  • Error reduction in customer Identification
  • Existing client retained
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Alternatives Considered
ConnectWise
We looked very briefly at Solar Winds, but due to Connectwise the reporting was not very accurate and was conflicted.
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MicroStrategy
Tableau is probably MicroStrategy Analytic's biggest competitor I've noticed over time, and I'm not sure why. Tableau only covers visualizations independently for each business user, which then creates the issues of every employee creating their own version of the data, and then you have 20 versions of the truth. A enterprise data warehouse and MicroStrategy's Visual Insight is a better method.
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Scalability
ConnectWise
No answers on this topic
MicroStrategy
This software is extremely scaleable, one can add more core servers which performs as a load balancing. The configurations available to manage usage patterns and daily activity are as high a caliber as any other enterprise level software. This product can be installed on both a windows and unix platform allow for integration on a budget.
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Return on Investment
ConnectWise
  • ROI can be difficult to measure specifically on a tool like this, but quicker, easier access to information is key.
  • Decrease workload and time in creation of reports has definitely created an ROI.
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MicroStrategy
  • MicroStrategy was helpful for reducing the amount of time we needed to spend number crunching large data sets, and in doing so, allowed me as the primary users to spend more time gleaning insights from the data that in turn informed our leadership team to make strategic decisions.
  • By creating numerous canned reports available to all members of the team through email distribution or basic access to the platform, we were able to reduce the time I spent showing people how to pull the data in Microsoft Excel by nearly 40% .
  • We ended up needing to make many changes to the way our DMP was feeding data into MicroStrategy due to incorrect reporting that caused complications in accounting and finance.
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