BrightGauge vs. Numetric

Any data-driven business that requires metrics and performance benchmarks, that need to drill into data for analysis, should use Bright Gauge. If you don't require data that can be displayed in a meaningful way, and that's not important to your business, then this product is probably not for you; otherwise, it's great.

It is very well suited to manipulate large quantities of data.

• Near real-time data in dashboards is a game changer for decision making
• Easy of setup of gauges, dashboards and reports makes the product versatile
• Automated scheduled reporting increases visibility and reduces workload.

• It gives me all of the available data for a particular roadway and allows me to define the filters I need to search for particular crash types on that roadway.
• I like the map or satellite views of the maps. This is very helpful in being able to see the terrain when I have identified a particular crash of interest.
• There is a graphic display for every type of crash data that is entered from the police report.

• Support quality has decreased since BrightGauge was acquired by Continuum then ConnectWise.
• It would be helpful to be able to change multiple similar gauges at one time, as opposed to individually.
• Reporting system could be improved. At the moment, I am not comfortable scheduling reports to be sent to customers.

• I would like to print a PDF of the map showing the crash locations. Currently, I use the snipping tool to create an image of the map.

Usability is BrightGauge's strength. Granting the ability of virtually any user to be able to create a dashboard is incredibly valuable. If an organization very simple and straight forward reporting needs then BrightGauge is a perfect fit for them. Connecting to the dataset we used was very quick and easy and I imagine it would be the same for any major data source you would like to pull from.

We did not need to use BrightGauge's support for the entire time that we used it. Best support is always the one that isn't needed because nothing breaks.

We looked very briefly at Solar Winds, but due to Connectwise the reporting was not very accurate and was conflicted.

• ROI can be difficult to measure specifically on a tool like this, but quicker, easier access to information is key.
• Decrease workload and time in creation of reports has definitely created an ROI.