BrightGauge vs. OpenText Magellan

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
BrightGauge
Score 8.3 out of 10
N/A
BrightGauge is a BI tool from ConnectWise that puts essential information in one place, providing visibility for more informed decisions. The user can customize BrightGauge dashboards and sync other business tools in its BI dashboard software for ultimate visibility. Users can also display data with embeddable gauges on public sites.N/A
OpenText Magellan
Score 8.3 out of 10
N/A
OpenText Magellan Analytics Suite leverages a comprehensive set of data analytics software to identify patterns, relationships and trends through data visualizations and interactive dashboards.N/A
Pricing
BrightGaugeOpenText Magellan
Editions & Modules
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
BrightGaugeOpenText Magellan
Free Trial
NoNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details
More Pricing Information
Features
BrightGaugeOpenText Magellan
BI Standard Reporting
Comparison of BI Standard Reporting features of Product A and Product B
BrightGauge
7.5
9 Ratings
OpenText Magellan
7.0
2 Ratings
Pixel Perfect reports6.76 Ratings00 Ratings
Customizable dashboards9.29 Ratings7.02 Ratings
Report Formatting Templates6.68 Ratings7.01 Ratings
Ad-hoc Reporting
Comparison of Ad-hoc Reporting features of Product A and Product B
BrightGauge
7.0
9 Ratings
OpenText Magellan
8.2
3 Ratings
Drill-down analysis8.39 Ratings8.03 Ratings
Formatting capabilities6.59 Ratings8.03 Ratings
Integration with R or other statistical packages8.04 Ratings9.01 Ratings
Report sharing and collaboration5.38 Ratings8.02 Ratings
Report Output and Scheduling
Comparison of Report Output and Scheduling features of Product A and Product B
BrightGauge
8.2
9 Ratings
OpenText Magellan
8.2
2 Ratings
Publish to Web8.05 Ratings8.02 Ratings
Publish to PDF9.49 Ratings8.02 Ratings
Report Versioning7.06 Ratings9.02 Ratings
Report Delivery Scheduling8.49 Ratings8.02 Ratings
Delivery to Remote Servers8.12 Ratings00 Ratings
Data Discovery and Visualization
Comparison of Data Discovery and Visualization features of Product A and Product B
BrightGauge
8.6
9 Ratings
OpenText Magellan
8.0
1 Ratings
Pre-built visualization formats (heatmaps, scatter plots etc.)8.79 Ratings9.01 Ratings
Location Analytics / Geographic Visualization9.03 Ratings00 Ratings
Predictive Analytics8.04 Ratings7.01 Ratings
Access Control and Security
Comparison of Access Control and Security features of Product A and Product B
BrightGauge
9.1
9 Ratings
OpenText Magellan
8.9
2 Ratings
Multi-User Support (named login)9.59 Ratings00 Ratings
Role-Based Security Model9.58 Ratings8.92 Ratings
Multiple Access Permission Levels (Create, Read, Delete)8.39 Ratings8.92 Ratings
Single Sign-On (SSO)9.01 Ratings8.92 Ratings
Mobile Capabilities
Comparison of Mobile Capabilities features of Product A and Product B
BrightGauge
6.0
4 Ratings
OpenText Magellan
6.9
2 Ratings
Responsive Design for Web Access6.03 Ratings6.92 Ratings
Dashboard / Report / Visualization Interactivity on Mobile6.04 Ratings6.92 Ratings
Application Program Interfaces (APIs) / Embedding
Comparison of Application Program Interfaces (APIs) / Embedding features of Product A and Product B
BrightGauge
7.9
5 Ratings
OpenText Magellan
6.2
1 Ratings
REST API10.03 Ratings5.01 Ratings
Javascript API9.62 Ratings9.01 Ratings
iFrames6.01 Ratings00 Ratings
Java API6.01 Ratings5.01 Ratings
Themeable User Interface (UI)6.02 Ratings7.01 Ratings
Customizable Platform (Open Source)9.62 Ratings5.01 Ratings
User Ratings
BrightGaugeOpenText Magellan
Likelihood to Recommend
8.2
(9 ratings)
9.0
(11 ratings)
Likelihood to Renew
-
(0 ratings)
3.9
(9 ratings)
Usability
9.8
(2 ratings)
9.0
(1 ratings)
Support Rating
10.0
(2 ratings)
9.0
(3 ratings)
User Testimonials
BrightGaugeOpenText Magellan
Likelihood to Recommend
ConnectWise
Any data-driven business that requires metrics and performance benchmarks, that need to drill into data for analysis, should use Bright Gauge. If you don't require data that can be displayed in a meaningful way, and that's not important to your business, then this product is probably not for you; otherwise, it's great.
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OpenText
If you do not have a large budget and are a large organization, I would steer clear of Actuate. If you are looking to do very complex washboarding, I would not use them. Your developers have to be very skilled to work with this. Plan to bring in consultants if necessary to help your process. Adhoc reporting is weak. If your pricing is user based and you expand, this could be very expensive.
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Pros
ConnectWise
  • Near real-time data in dashboards is a game changer for decision making
  • Easy of setup of gauges, dashboards and reports makes the product versatile
  • Automated scheduled reporting increases visibility and reduces workload.
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OpenText
  • The report outputs can vary across different types such as HTML, PDF, and Excel
  • Their open source offering is very sufficient
  • There are great boards and blogs for developers and engineers to expand and use their features.
  • The people from the company that I've worked with are professional and courteous.
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Cons
ConnectWise
  • Support quality has decreased since BrightGauge was acquired by Continuum then ConnectWise.
  • It would be helpful to be able to change multiple similar gauges at one time, as opposed to individually.
  • Reporting system could be improved. At the moment, I am not comfortable scheduling reports to be sent to customers.
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OpenText
  • The documentation on all the available features, but most importantly on the scripting side, can be improved
  • The standard look & feel of some basic options, like parameter selection or sorting and filtering, looks dated and can't be customized
  • The server portal needs to provide better tools
  • More integration is needed with other OpenText products
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Likelihood to Renew
ConnectWise
No answers on this topic
OpenText
I am no longer working for the company that was using Actuate but I believe they would continue to use it because the stitching costs would be to high. It would require a complete rewrite of the reports and the never version of Actuate (BIRT) even required an almost complete report rewrite
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Usability
ConnectWise
Usability is BrightGauge's strength. Granting the ability of virtually any user to be able to create a dashboard is incredibly valuable. If an organization very simple and straight forward reporting needs then BrightGauge is a perfect fit for them. Connecting to the dataset we used was very quick and easy and I imagine it would be the same for any major data source you would like to pull from.
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OpenText
It is quite intuitive to use. It is fit specifically for doing sentiment, emotion, and intention analysis as well as text classification and text summarization. I would have given 10 if it is fit for the purpose of doing image processing and analysis as well. There is a huge market to analyze video and image data.
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Support Rating
ConnectWise
We did not need to use BrightGauge's support for the entire time that we used it. Best support is always the one that isn't needed because nothing breaks.
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OpenText
Always there on the front and backend for us and the client.
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Alternatives Considered
ConnectWise
We looked very briefly at Solar Winds, but due to Connectwise the reporting was not very accurate and was conflicted.
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OpenText
It is vastly superior to these in many ways, for complex reporting it is a much more sophisticated solution. Visualizations are very good. Javascript extensibility is very powerful, others don't support this or as well. Pentaho and MS are both OLAP oriented. Pentaho is moving more toward big data, which was not our primary focus. Others are stuck in the Crystal Reports Band metaphor.
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Return on Investment
ConnectWise
  • ROI can be difficult to measure specifically on a tool like this, but quicker, easier access to information is key.
  • Decrease workload and time in creation of reports has definitely created an ROI.
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OpenText
  • Actuate can handle 50 to 60 sub reports inside a report very well.
  • Dynamically creating the datasource, chart, graph, reports are the main advantages. We can do any level of drilling, and can create a performance matrix dashboard efficiently.
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