BrightGauge vs. Orbit Reporting and Analytics

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
BrightGauge
Score 8.3 out of 10
N/A
BrightGauge is a BI tool from ConnectWise that puts essential information in one place, providing visibility for more informed decisions. The user can customize BrightGauge dashboards and sync other business tools in its BI dashboard software for ultimate visibility. Users can also display data with embeddable gauges on public sites.N/A
Orbit Reporting and Analytics
Score 6.0 out of 10
N/A
Orbit Reporting + Analytics is a self-service reporting and BI solution for all ERP, Custom and Cloud applications from the company of the same name in Alpharetta. Orbit integrates with ERP and key business applications, providing access to real-time data from all data sources -- empowering business users to build interactive reports, charts, and dashboards.N/A
Pricing
BrightGaugeOrbit Reporting and Analytics
Editions & Modules
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
BrightGaugeOrbit Reporting and Analytics
Free Trial
NoNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details
More Pricing Information
Community Pulse
BrightGaugeOrbit Reporting and Analytics
Top Pros
Top Cons
Features
BrightGaugeOrbit Reporting and Analytics
BI Standard Reporting
Comparison of BI Standard Reporting features of Product A and Product B
BrightGauge
7.5
9 Ratings
7% below category average
Orbit Reporting and Analytics
5.7
2 Ratings
34% below category average
Pixel Perfect reports6.76 Ratings6.02 Ratings
Customizable dashboards9.29 Ratings6.02 Ratings
Report Formatting Templates6.68 Ratings5.02 Ratings
Ad-hoc Reporting
Comparison of Ad-hoc Reporting features of Product A and Product B
BrightGauge
7.0
9 Ratings
13% below category average
Orbit Reporting and Analytics
6.5
2 Ratings
21% below category average
Drill-down analysis8.39 Ratings6.02 Ratings
Formatting capabilities6.59 Ratings6.02 Ratings
Integration with R or other statistical packages8.04 Ratings8.02 Ratings
Report sharing and collaboration5.38 Ratings6.02 Ratings
Report Output and Scheduling
Comparison of Report Output and Scheduling features of Product A and Product B
BrightGauge
8.2
9 Ratings
1% below category average
Orbit Reporting and Analytics
6.0
2 Ratings
32% below category average
Publish to Web8.05 Ratings6.02 Ratings
Publish to PDF9.49 Ratings6.02 Ratings
Report Versioning7.06 Ratings6.02 Ratings
Report Delivery Scheduling8.49 Ratings6.02 Ratings
Delivery to Remote Servers8.12 Ratings6.02 Ratings
Data Discovery and Visualization
Comparison of Data Discovery and Visualization features of Product A and Product B
BrightGauge
8.6
9 Ratings
6% above category average
Orbit Reporting and Analytics
6.7
2 Ratings
19% below category average
Pre-built visualization formats (heatmaps, scatter plots etc.)8.79 Ratings7.02 Ratings
Location Analytics / Geographic Visualization9.03 Ratings6.02 Ratings
Predictive Analytics8.04 Ratings7.02 Ratings
Access Control and Security
Comparison of Access Control and Security features of Product A and Product B
BrightGauge
9.1
9 Ratings
7% above category average
Orbit Reporting and Analytics
5.8
2 Ratings
38% below category average
Multi-User Support (named login)9.59 Ratings5.02 Ratings
Role-Based Security Model9.58 Ratings6.02 Ratings
Multiple Access Permission Levels (Create, Read, Delete)8.39 Ratings5.02 Ratings
Single Sign-On (SSO)9.01 Ratings7.02 Ratings
Mobile Capabilities
Comparison of Mobile Capabilities features of Product A and Product B
BrightGauge
6.0
4 Ratings
27% below category average
Orbit Reporting and Analytics
7.0
2 Ratings
12% below category average
Responsive Design for Web Access6.03 Ratings6.02 Ratings
Dashboard / Report / Visualization Interactivity on Mobile6.04 Ratings9.01 Ratings
Mobile Application00 Ratings5.03 Ratings
Application Program Interfaces (APIs) / Embedding
Comparison of Application Program Interfaces (APIs) / Embedding features of Product A and Product B
BrightGauge
7.9
5 Ratings
0% below category average
Orbit Reporting and Analytics
6.0
2 Ratings
28% below category average
REST API10.03 Ratings6.02 Ratings
Javascript API9.62 Ratings6.02 Ratings
iFrames6.01 Ratings6.02 Ratings
Java API6.01 Ratings6.02 Ratings
Themeable User Interface (UI)6.02 Ratings6.02 Ratings
Customizable Platform (Open Source)9.62 Ratings6.02 Ratings
Best Alternatives
BrightGaugeOrbit Reporting and Analytics
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User Ratings
BrightGaugeOrbit Reporting and Analytics
Likelihood to Recommend
8.2
(9 ratings)
6.0
(2 ratings)
Usability
9.8
(2 ratings)
7.0
(2 ratings)
Support Rating
10.0
(2 ratings)
3.0
(1 ratings)
User Testimonials
BrightGaugeOrbit Reporting and Analytics
Likelihood to Recommend
ConnectWise
Any data-driven business that requires metrics and performance benchmarks, that need to drill into data for analysis, should use Bright Gauge. If you don't require data that can be displayed in a meaningful way, and that's not important to your business, then this product is probably not for you; otherwise, it's great.
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Orbit Reporting + Analytics
It is very good for analytics and performs precisely well under the feature of data reporting. The gigantic amount of data that can be fed into the system and can be read and understood well, and also analytics can be performed well under the tools that the platform presents. Overall it is a decent product.
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Pros
ConnectWise
  • Near real-time data in dashboards is a game changer for decision making
  • Easy of setup of gauges, dashboards and reports makes the product versatile
  • Automated scheduled reporting increases visibility and reduces workload.
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Orbit Reporting + Analytics
  • User-Friendly
  • Results-Driven
  • Aesthetically Pleasing
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Cons
ConnectWise
  • Support quality has decreased since BrightGauge was acquired by Continuum then ConnectWise.
  • It would be helpful to be able to change multiple similar gauges at one time, as opposed to individually.
  • Reporting system could be improved. At the moment, I am not comfortable scheduling reports to be sent to customers.
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Orbit Reporting + Analytics
  • Sometimes it becomes difficult as to how to go about a particular function
  • Lagging
  • Unclear User Interface
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Usability
ConnectWise
Usability is BrightGauge's strength. Granting the ability of virtually any user to be able to create a dashboard is incredibly valuable. If an organization very simple and straight forward reporting needs then BrightGauge is a perfect fit for them. Connecting to the dataset we used was very quick and easy and I imagine it would be the same for any major data source you would like to pull from.
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Orbit Reporting + Analytics
ORBIT is so incredibly user-friendly. It makes things so much easier and it makes them go so much quicker.
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Support Rating
ConnectWise
We did not need to use BrightGauge's support for the entire time that we used it. Best support is always the one that isn't needed because nothing breaks.
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Orbit Reporting + Analytics
I never had a chance to work with the support team for Orbit Reporting and Analytics, hence cannot really comment here.
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Alternatives Considered
ConnectWise
We looked very briefly at Solar Winds, but due to Connectwise the reporting was not very accurate and was conflicted.
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Orbit Reporting + Analytics
It provides a wide range of functionalities that are absent in the other platform. There are a large number of customizable services offered. It is very user-friendly and output-driven which makes it easier to interpret. It also supports ad-hoc reporting and data stories in an easier manner and format which makes it easier to use for users who are just beginners.
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Return on Investment
ConnectWise
  • ROI can be difficult to measure specifically on a tool like this, but quicker, easier access to information is key.
  • Decrease workload and time in creation of reports has definitely created an ROI.
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Orbit Reporting + Analytics
  • Good reporting
  • Better Analytics
  • Enhanced decision making abilities
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ScreenShots