What users are saying about
21 Ratings
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Score 8.5 out of 100
1 Rating
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Score 9 out of 100

Likelihood to Recommend

BrightGauge

Any data-driven business that requires metrics and performance benchmarks, that need to drill into data for analysis, should use Bright Gauge. If you don't require data that can be displayed in a meaningful way, and that's not important to your business, then this product is probably not for you; otherwise, it's great.
Ian Hansen | TrustRadius Reviewer

Orbit Reporting and Analytics

It has been very useful in a wider variety of different scenarios within our organization, I could not be more pleased with my experience. It is appropriate for business decision makers who really need analytics to influence what they do day to day. I would say that ORBIT probably is not as useful for developers, but there are other software solutions out there that provide information that is more useful.
Jaclyn Parker, MPA | TrustRadius Reviewer

Feature Rating Comparison

BI Standard Reporting

BrightGauge
7.5
Orbit Reporting and Analytics
8.7
Pixel Perfect reports
BrightGauge
6.4
Orbit Reporting and Analytics
8.0
Customizable dashboards
BrightGauge
9.3
Orbit Reporting and Analytics
9.0
Report Formatting Templates
BrightGauge
6.8
Orbit Reporting and Analytics
9.0

Ad-hoc Reporting

BrightGauge
7.3
Orbit Reporting and Analytics
8.5
Drill-down analysis
BrightGauge
8.7
Orbit Reporting and Analytics
9.0
Formatting capabilities
BrightGauge
6.1
Orbit Reporting and Analytics
8.0
Integration with R or other statistical packages
BrightGauge
7.9
Orbit Reporting and Analytics
8.0
Report sharing and collaboration
BrightGauge
6.6
Orbit Reporting and Analytics
9.0

Report Output and Scheduling

BrightGauge
8.0
Orbit Reporting and Analytics
8.0
Publish to Web
BrightGauge
8.1
Orbit Reporting and Analytics
8.0
Publish to PDF
BrightGauge
8.7
Orbit Reporting and Analytics
7.0
Report Versioning
BrightGauge
7.4
Orbit Reporting and Analytics
7.0
Report Delivery Scheduling
BrightGauge
7.9
Orbit Reporting and Analytics
9.0
Delivery to Remote Servers
BrightGauge
8.1
Orbit Reporting and Analytics
9.0

Data Discovery and Visualization

BrightGauge
8.5
Orbit Reporting and Analytics
7.7
Pre-built visualization formats (heatmaps, scatter plots etc.)
BrightGauge
8.5
Orbit Reporting and Analytics
7.0
Location Analytics / Geographic Visualization
BrightGauge
8.9
Orbit Reporting and Analytics
7.0
Predictive Analytics
BrightGauge
8.0
Orbit Reporting and Analytics
9.0

Access Control and Security

BrightGauge
8.4
Orbit Reporting and Analytics
8.3
Multi-User Support (named login)
BrightGauge
9.1
Orbit Reporting and Analytics
9.0
Role-Based Security Model
BrightGauge
7.9
Orbit Reporting and Analytics
9.0
Multiple Access Permission Levels (Create, Read, Delete)
BrightGauge
7.5
Orbit Reporting and Analytics
7.0
Single Sign-On (SSO)
BrightGauge
9.0
Orbit Reporting and Analytics
8.0

Mobile Capabilities

BrightGauge
6.1
Orbit Reporting and Analytics
8.3
Responsive Design for Web Access
BrightGauge
6.0
Orbit Reporting and Analytics
8.0
Dashboard / Report / Visualization Interactivity on Mobile
BrightGauge
6.1
Orbit Reporting and Analytics
9.0
Dedicated iOS Application
BrightGauge
Orbit Reporting and Analytics
8.0
Dedicated Android Application
BrightGauge
Orbit Reporting and Analytics
8.0

Application Program Interfaces (APIs) / Embedding

BrightGauge
7.8
Orbit Reporting and Analytics
8.0
REST API
BrightGauge
9.9
Orbit Reporting and Analytics
8.0
Javascript API
BrightGauge
9.5
Orbit Reporting and Analytics
6.0
iFrames
BrightGauge
6.0
Orbit Reporting and Analytics
8.0
Java API
BrightGauge
6.0
Orbit Reporting and Analytics
8.0
Themeable User Interface (UI)
BrightGauge
6.0
Orbit Reporting and Analytics
9.0
Customizable Platform (Open Source)
BrightGauge
9.5
Orbit Reporting and Analytics
9.0

Pros

BrightGauge

  • Near real-time data in dashboards is a game changer for decision making
  • Easy of setup of gauges, dashboards and reports makes the product versatile
  • Automated scheduled reporting increases visibility and reduces workload.
Anonymous | TrustRadius Reviewer

Orbit Reporting and Analytics

  • User-Friendly
  • Results-Driven
  • Aesthetically Pleasing
Jaclyn Parker, MPA | TrustRadius Reviewer

Cons

BrightGauge

  • Support quality has decreased since BrightGauge was acquired by Continuum then ConnectWise.
  • It would be helpful to be able to change multiple similar gauges at one time, as opposed to individually.
  • Reporting system could be improved. At the moment, I am not comfortable scheduling reports to be sent to customers.
Anonymous | TrustRadius Reviewer

Orbit Reporting and Analytics

  • More Predictive Analytics
Jaclyn Parker, MPA | TrustRadius Reviewer

Usability

BrightGauge

BrightGauge 9.5
Based on 2 answers
Usability is BrightGauge's strength. Granting the ability of virtually any user to be able to create a dashboard is incredibly valuable. If an organization very simple and straight forward reporting needs then BrightGauge is a perfect fit for them. Connecting to the dataset we used was very quick and easy and I imagine it would be the same for any major data source you would like to pull from.
Anonymous | TrustRadius Reviewer

Orbit Reporting and Analytics

Orbit Reporting and Analytics 10.0
Based on 1 answer
ORBIT is so incredibly user-friendly. It makes things so much easier and it makes them go so much quicker.
Jaclyn Parker, MPA | TrustRadius Reviewer

Support Rating

BrightGauge

BrightGauge 10.0
Based on 2 answers
We did not need to use BrightGauge's support for the entire time that we used it. Best support is always the one that isn't needed because nothing breaks.
Anonymous | TrustRadius Reviewer

Orbit Reporting and Analytics

No score
No answers yet
No answers on this topic

Alternatives Considered

BrightGauge

We looked very briefly at Solar Winds, but due to Connectwise the reporting was not very accurate and was conflicted.
Dale Bradford | TrustRadius Reviewer

Orbit Reporting and Analytics

No answers on this topic

Return on Investment

BrightGauge

  • ROI can be difficult to measure specifically on a tool like this, but quicker, easier access to information is key.
  • Decrease workload and time in creation of reports has definitely created an ROI.
Anonymous | TrustRadius Reviewer

Orbit Reporting and Analytics

No answers on this topic

Pricing Details

BrightGauge

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Orbit Reporting and Analytics

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Rating Summary

Likelihood to Recommend

BrightGauge
8.5
Orbit Reporting and Analytics
9.0

Usability

BrightGauge
9.5
Orbit Reporting and Analytics
10.0

Support Rating

BrightGauge
10.0
Orbit Reporting and Analytics

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