BrightGauge vs Sisense | TrustRadius

What users are saying about

Score 8.5 out of 10

Based on 21 reviews and ratings

Score 8.4 out of 10

Based on 111 reviews and ratings

Feature Rating Comparison

BrightGauge

Sisense

Pixel Perfect reports

Customizable dashboards

Report Formatting Templates

BrightGauge

Sisense

Drill-down analysis

Formatting capabilities

Integration with R or other statistical packages

Report sharing and collaboration

BrightGauge

Sisense

Publish to Web

Publish to PDF

Report Versioning

Report Delivery Scheduling

Delivery to Remote Servers

BrightGauge

Sisense

Pre-built visualization formats (heatmaps, scatter plots etc.)

Location Analytics / Geographic Visualization

Predictive Analytics

BrightGauge

Sisense

Multi-User Support (named login)

Role-Based Security Model

Multiple Access Permission Levels (Create, Read, Delete)

Single Sign-On (SSO)

BrightGauge

Sisense

Responsive Design for Web Access

Dashboard / Report / Visualization Interactivity on Mobile

Dedicated iOS Application

Dedicated Android Application

BrightGauge

Sisense

REST API

Javascript API

iFrames

Java API

Themeable User Interface (UI)

Customizable Platform (Open Source)

Pros

Near real-time data in dashboards is a game changer for decision making
Easy of setup of gauges, dashboards and reports makes the product versatile
Automated scheduled reporting increases visibility and reduces workload.

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Verified User

Director in Information Technology

Information Technology & Services Company, 51-200 employees

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Customization - lots of supported and community plugins available. Users can also adjust the look and feel through JavaScript.
Innovation - Sisense is continuing to push the envelope by developing new features through Sisense Labs.
Customer support - the commitment to excellent customer service and ensuring organizations get the most out of their investment.

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Data Engineer

InterfolioInternet, 51-200 employees

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Cons

Support quality has decreased since BrightGauge was acquired by Continuum then ConnectWise.
It would be helpful to be able to change multiple similar gauges at one time, as opposed to individually.
Reporting system could be improved. At the moment, I am not comfortable scheduling reports to be sent to customers.

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Verified User

Manager in Information Technology

Information Technology & Services Company, 11-50 employees

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The usability of the application on mobile devices needs some improvement, especially navigation and filtering.
Dashboards that are created by multiple users can be a bit of a hassle to share by Admins.
If you need to embed dashboards into your website, you are require to buy a license separate from the user and platform license. This is a norm on most BI visualization tools, but Sisense can seem a bit on the high side, cost-wide.

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Verified User

C-Level Executive in Corporate

Management Consulting Company, 11-50 employees

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Likelihood to Renew

No score

No answers yet

No answers on this topic

Sisense 8.9

Based on 14 answers

I think the business and myself as a user has come to rely on SiSense as a dashboarding and quick ad-hoc reporting tool. I am hoping to integrate SiSense dashboards into more parts of the business in the future. We have reduced our report turn-around time for the most part from hours/days to minutes and in some cases almost the speed of thought. Reports are also easier on the eye and more easily distributed.I would also like to say that the support and professionalism from the SiSense team has been excellent.

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Verified User

Analyst in Marketing

Retail Company, 51-200 employees

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Usability

BrightGauge 9.5

Based on 2 answers

Usability is BrightGauge's strength. Granting the ability of virtually any user to be able to create a dashboard is incredibly valuable. If an organization very simple and straight forward reporting needs then BrightGauge is a perfect fit for them. Connecting to the dataset we used was very quick and easy and I imagine it would be the same for any major data source you would like to pull from.

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Verified User

Analyst in Finance and Accounting

Information Technology & Services Company, 51-200 employees

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Sisense 8.0

Based on 5 answers

New V5 is ground floor of an exciting collection of possibilities. Weekly Sisense developers come up with new functionality that they share with us in their forums. The move to HTML5 has been pleasing in that widgets auto size themselves into appropriate forms in the board but everyone of them can be popped out to full page size to be looked at in more detail

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Director of Data and Innovations

GOAL AcademyPrimary/Secondary Education, 201-500 employees

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Reliability and Availability

No score

No answers yet

No answers on this topic

Sisense 8.2

Based on 2 answers

There are very few situations when there is unexpected downtime. Mostly during development, new dashboard implementation and during upgrades. other then that there were very few crashes.

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Head Analyst

Wbliskosci.plInternet, 11-50 employees

View all 2 answers on this topic

Performance

No score

No answers yet

No answers on this topic

Sisense 8.2

Based on 2 answers

SiSense is usually performing better then other solutions even if going for complex reports/dashboards(of course within reasonable frames). I haven't noticed any bad influence on other systems, usually if something happens it stays within SiSense.

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Head Analyst

Wbliskosci.plInternet, 11-50 employees

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Support Rating

BrightGauge 10.0

Based on 2 answers

We did not need to use BrightGauge's support for the entire time that we used it. Best support is always the one that isn't needed because nothing breaks.

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Verified User

Analyst in Finance and Accounting

Information Technology & Services Company, 51-200 employees

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Sisense 9.0

Based on 11 answers

SiSense's support ninjas are very knowledgeable and are exceptionally responsive. So far, all of the issues we ran into were resolved within minimum time. My sense of dealing with the support staff at SiSense is that they are very focused on not just answering your immediate question, but also to delve into the cause of the matter.

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Lead Data Scientist

WorkshareComputer Software, 51-200 employees

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In-Person Training

No score

No answers yet

No answers on this topic

Sisense 7.3

Based on 1 answer

Easy and free training that allowed us quickly understand basics in SiSense and start using them. More advanced features requires some browsing through SiSense forums, but there is always support to help, and SiSense support is one of the best whith which I worked so far.

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Head Analyst

Wbliskosci.plInternet, 11-50 employees

View all 1 answers on this topic

Online Training

No score

No answers yet

No answers on this topic

Sisense 8.2

Based on 1 answer

Many examples, videos and scenarios which you try on your own right away. This combined with in-person training gives you enough to utilize most of SiSense's power.

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Head Analyst

Wbliskosci.plInternet, 11-50 employees

View all 1 answers on this topic

Implementation Rating

No score

No answers yet

No answers on this topic

Sisense 7.1

Based on 6 answers

Remember to migrate the plugins. The documentation however is pretty straight forward.

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BI Architect

PluripharmHospital & Health Care, 51-200 employees

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Alternatives Considered

We looked very briefly at Solar Winds, but due to Connectwise the reporting was not very accurate and was conflicted.

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Network Administrator

Leap Managed IT powered by Thomas OfficeInformation Technology and Services, 11-50 employees

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1) Easy to use, really, there is nothing too much to say. The set up is easy and not confusing. You can use it internally or externally.

2) Customer Service, having spoken to various product reps from similar industry. Sisense rep provides you with the best support to get started, and it is really appreciated.

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Verified User

Employee in Other

Computer Software Company, 11-50 employees

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Scalability

No score

No answers yet

No answers on this topic

Sisense 8.2

Based on 1 answer

Product is quite easily scalable. The whole installation can be easily moved to stronger machine if needed.

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Head Analyst

Wbliskosci.plInternet, 11-50 employees

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Return on Investment

ROI can be difficult to measure specifically on a tool like this, but quicker, easier access to information is key.
Decrease workload and time in creation of reports has definitely created an ROI.

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Verified User

Director in Information Technology

Information Technology & Services Company, 51-200 employees

View all 9 answers on this topic

Report development time is reduced from 2~3 days to 2~3 hours.
Report querying time is improved from 0.5~10 mins to 2~30 seconds.
A 2-staff team delivers 10 times the BI output that we did on the old system.
We were able to deliver BI and data analysis for all business functions instead of a very limited group of users

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Hui (Ken) Zheng

Senior Insight Lead

WaveAccounting, 51-200 employees

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Screenshots

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See All (3) Sisense Screenshots

Pricing Details

General

Free Trial

—

Free/Freemium Version

—

Premium Consulting/Integration Services

—

Entry-level set up fee?

No

BrightGauge Editions & Modules

—

Additional Pricing Details

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General

Free Trial

Yes

Free/Freemium Version

—

Premium Consulting/Integration Services

Yes

Entry-level set up fee?

No

Sisense Editions & Modules

Modules

SAP Connector

none

Additional Pricing Details

Must contact sales team for pricing.

Rating Summary

BrightGauge

Sisense

BrightGauge

Sisense

BrightGauge

Sisense

BrightGauge

Sisense

BrightGauge

Sisense

BrightGauge

Sisense

BrightGauge

Sisense

BrightGauge

Sisense

BrightGauge

Sisense

BrightGauge

Sisense

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