What users are saying about
21 Ratings
111 Ratings
21 Ratings
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Score 8.5 out of 100
111 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>
Score 8.4 out of 100

Likelihood to Recommend

BrightGauge

Any data-driven business that requires metrics and performance benchmarks, that need to drill into data for analysis, should use Bright Gauge. If you don't require data that can be displayed in a meaningful way, and that's not important to your business, then this product is probably not for you; otherwise, it's great.
Ian Hansen | TrustRadius Reviewer

Sisense

I believe Sisense is perfectly suited for any organization of any size that have access to the proper resources, as the tool is very expensive. The data connectors come in all shapes and sizes out of the box, which allows a great deal of data control within the ElastiCubes. Additionally, while the platform only runs on Windows platforms, the web application can be accessed on any client: mobile, Apple, Windows, etc. This allows a much more flexible user experience, resulting in data and dashboards reaching further than any other tool.
Anonymous | TrustRadius Reviewer

Feature Rating Comparison

BI Standard Reporting

BrightGauge
7.5
Sisense
8.4
Pixel Perfect reports
BrightGauge
6.5
Sisense
7.3
Customizable dashboards
BrightGauge
9.3
Sisense
9.0
Report Formatting Templates
BrightGauge
6.8
Sisense
9.0

Ad-hoc Reporting

BrightGauge
7.3
Sisense
8.1
Drill-down analysis
BrightGauge
8.7
Sisense
8.0
Formatting capabilities
BrightGauge
6.1
Sisense
8.4
Integration with R or other statistical packages
BrightGauge
7.9
Sisense
8.9
Report sharing and collaboration
BrightGauge
6.6
Sisense
7.3

Report Output and Scheduling

BrightGauge
8.0
Sisense
8.2
Publish to Web
BrightGauge
8.1
Sisense
8.3
Publish to PDF
BrightGauge
8.7
Sisense
8.7
Report Versioning
BrightGauge
7.4
Sisense
8.1
Report Delivery Scheduling
BrightGauge
7.9
Sisense
7.7
Delivery to Remote Servers
BrightGauge
8.1
Sisense

Data Discovery and Visualization

BrightGauge
8.5
Sisense
8.9
Pre-built visualization formats (heatmaps, scatter plots etc.)
BrightGauge
8.5
Sisense
8.9
Location Analytics / Geographic Visualization
BrightGauge
8.9
Sisense
8.9
Predictive Analytics
BrightGauge
8.0
Sisense
8.9

Access Control and Security

BrightGauge
8.3
Sisense
9.5
Multi-User Support (named login)
BrightGauge
9.1
Sisense
9.8
Role-Based Security Model
BrightGauge
7.8
Sisense
9.4
Multiple Access Permission Levels (Create, Read, Delete)
BrightGauge
7.5
Sisense
9.3
Single Sign-On (SSO)
BrightGauge
9.0
Sisense

Mobile Capabilities

BrightGauge
6.1
Sisense
8.6
Responsive Design for Web Access
BrightGauge
6.0
Sisense
8.7
Dashboard / Report / Visualization Interactivity on Mobile
BrightGauge
6.1
Sisense
7.7
Dedicated iOS Application
BrightGauge
Sisense
9.4
Dedicated Android Application
BrightGauge
Sisense
8.8

Application Program Interfaces (APIs) / Embedding

BrightGauge
7.8
Sisense
REST API
BrightGauge
9.9
Sisense
Javascript API
BrightGauge
9.5
Sisense
iFrames
BrightGauge
6.0
Sisense
Java API
BrightGauge
6.0
Sisense
Themeable User Interface (UI)
BrightGauge
6.0
Sisense
Customizable Platform (Open Source)
BrightGauge
9.5
Sisense

Pros

BrightGauge

  • Near real-time data in dashboards is a game changer for decision making
  • Easy of setup of gauges, dashboards and reports makes the product versatile
  • Automated scheduled reporting increases visibility and reduces workload.
Anonymous | TrustRadius Reviewer

Sisense

  • Customization - lots of supported and community plugins available. Users can also adjust the look and feel through JavaScript.
  • Innovation - Sisense is continuing to push the envelope by developing new features through Sisense Labs.
  • Customer support - the commitment to excellent customer service and ensuring organizations get the most out of their investment.
Andrew Goss | TrustRadius Reviewer

Cons

BrightGauge

  • Support quality has decreased since BrightGauge was acquired by Continuum then ConnectWise.
  • It would be helpful to be able to change multiple similar gauges at one time, as opposed to individually.
  • Reporting system could be improved. At the moment, I am not comfortable scheduling reports to be sent to customers.
Anonymous | TrustRadius Reviewer

Sisense

  • The usability of the application on mobile devices needs some improvement, especially navigation and filtering.
  • Dashboards that are created by multiple users can be a bit of a hassle to share by Admins.
  • If you need to embed dashboards into your website, you are require to buy a license separate from the user and platform license. This is a norm on most BI visualization tools, but Sisense can seem a bit on the high side, cost-wide.
Anonymous | TrustRadius Reviewer

Likelihood to Renew

BrightGauge

No score
No answers yet
No answers on this topic

Sisense

Sisense 8.9
Based on 14 answers
I think the business and myself as a user has come to rely on SiSense as a dashboarding and quick ad-hoc reporting tool. I am hoping to integrate SiSense dashboards into more parts of the business in the future. We have reduced our report turn-around time for the most part from hours/days to minutes and in some cases almost the speed of thought. Reports are also easier on the eye and more easily distributed.I would also like to say that the support and professionalism from the SiSense team has been excellent.
Anonymous | TrustRadius Reviewer

Usability

BrightGauge

BrightGauge 9.5
Based on 2 answers
Usability is BrightGauge's strength. Granting the ability of virtually any user to be able to create a dashboard is incredibly valuable. If an organization very simple and straight forward reporting needs then BrightGauge is a perfect fit for them. Connecting to the dataset we used was very quick and easy and I imagine it would be the same for any major data source you would like to pull from.
Anonymous | TrustRadius Reviewer

Sisense

Sisense 8.0
Based on 5 answers
New V5 is ground floor of an exciting collection of possibilities. Weekly Sisense developers come up with new functionality that they share with us in their forums. The move to HTML5 has been pleasing in that widgets auto size themselves into appropriate forms in the board but everyone of them can be popped out to full page size to be looked at in more detail
Daniel Colussi | TrustRadius Reviewer

Reliability and Availability

BrightGauge

No score
No answers yet
No answers on this topic

Sisense

Sisense 8.2
Based on 2 answers
There are very few situations when there is unexpected downtime. Mostly during development, new dashboard implementation and during upgrades. other then that there were very few crashes.
Michał Becker | TrustRadius Reviewer

Performance

BrightGauge

No score
No answers yet
No answers on this topic

Sisense

Sisense 8.2
Based on 2 answers
SiSense is usually performing better then other solutions even if going for complex reports/dashboards(of course within reasonable frames). I haven't noticed any bad influence on other systems, usually if something happens it stays within SiSense.
Michał Becker | TrustRadius Reviewer

Support Rating

BrightGauge

BrightGauge 10.0
Based on 2 answers
We did not need to use BrightGauge's support for the entire time that we used it. Best support is always the one that isn't needed because nothing breaks.
Anonymous | TrustRadius Reviewer

Sisense

Sisense 9.0
Based on 11 answers
SiSense's support ninjas are very knowledgeable and are exceptionally responsive. So far, all of the issues we ran into were resolved within minimum time. My sense of dealing with the support staff at SiSense is that they are very focused on not just answering your immediate question, but also to delve into the cause of the matter.
Wicus Verhoef | TrustRadius Reviewer

In-Person Training

BrightGauge

No score
No answers yet
No answers on this topic

Sisense

Sisense 7.3
Based on 1 answer
Easy and free training that allowed us quickly understand basics in SiSense and start using them. More advanced features requires some browsing through SiSense forums, but there is always support to help, and SiSense support is one of the best whith which I worked so far.
Michał Becker | TrustRadius Reviewer

Online Training

BrightGauge

No score
No answers yet
No answers on this topic

Sisense

Sisense 8.2
Based on 1 answer
Many examples, videos and scenarios which you try on your own right away. This combined with in-person training gives you enough to utilize most of SiSense's power.
Michał Becker | TrustRadius Reviewer

Implementation Rating

BrightGauge

No score
No answers yet
No answers on this topic

Sisense

Sisense 7.1
Based on 6 answers
Remember to migrate the plugins. The documentation however is pretty straight forward.
Holke Visser | TrustRadius Reviewer

Alternatives Considered

BrightGauge

We looked very briefly at Solar Winds, but due to Connectwise the reporting was not very accurate and was conflicted.
Dale Bradford | TrustRadius Reviewer

Sisense

1) Easy to use, really, there is nothing too much to say. The set up is easy and not confusing. You can use it internally or externally.
2) Customer Service, having spoken to various product reps from similar industry. Sisense rep provides you with the best support to get started, and it is really appreciated.
Anonymous | TrustRadius Reviewer

Scalability

BrightGauge

No score
No answers yet
No answers on this topic

Sisense

Sisense 8.2
Based on 1 answer
Product is quite easily scalable. The whole installation can be easily moved to stronger machine if needed.
Michał Becker | TrustRadius Reviewer

Return on Investment

BrightGauge

  • ROI can be difficult to measure specifically on a tool like this, but quicker, easier access to information is key.
  • Decrease workload and time in creation of reports has definitely created an ROI.
Anonymous | TrustRadius Reviewer

Sisense

  • Report development time is reduced from 2~3 days to 2~3 hours.
  • Report querying time is improved from 0.5~10 mins to 2~30 seconds.
  • A 2-staff team delivers 10 times the BI output that we did on the old system.
  • We were able to deliver BI and data analysis for all business functions instead of a very limited group of users
Hui (Ken) Zheng | TrustRadius Reviewer

Screenshots

BrightGauge

Pricing Details

BrightGauge

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

BrightGauge Editions & Modules

Additional Pricing Details

Sisense

General

Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
No

Sisense Editions & Modules

Modules
SAP Connector
  1. none
Additional Pricing Details
Must contact sales team for pricing.

Rating Summary

Likelihood to Recommend

BrightGauge
8.5
Sisense
9.0

Likelihood to Renew

BrightGauge
Sisense
8.9

Usability

BrightGauge
9.5
Sisense
8.0

Reliability and Availability

BrightGauge
Sisense
8.2

Performance

BrightGauge
Sisense
8.2

Support Rating

BrightGauge
10.0
Sisense
9.0

In-Person Training

BrightGauge
Sisense
7.3

Online Training

BrightGauge
Sisense
8.2

Implementation Rating

BrightGauge
Sisense
7.1

Scalability

BrightGauge
Sisense
8.2

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