BrightGauge vs. Sisense

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
BrightGauge
Score 8.8 out of 10
N/A
BrightGauge is a BI tool from ConnectWise that puts essential information in one place, providing visibility for more informed decisions. The user can customize BrightGauge dashboards and sync other business tools in its BI dashboard software for ultimate visibility. Users can also display data with embeddable gauges on public sites.N/A
Sisense
Score 8.4 out of 10
N/A
Sisense is a BI software and analytics platform. With what the vendor calls their In-Chip™ and Single Stack™ technologies, users have access to a comprehensive tool to analyze and visualize large, disparate data sets without IT resources.N/A
Pricing
BrightGaugeSisense
Editions & Modules
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
BrightGaugeSisense
Free Trial
NoYes
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoYes
Entry-level Setup FeeNo setup feeNo setup fee
Additional DetailsMust contact sales team for pricing.
More Pricing Information
Features
BrightGaugeSisense
BI Standard Reporting
Comparison of BI Standard Reporting features of Product A and Product B
BrightGauge
7.9
9 Ratings
3% below category average
Sisense
8.7
46 Ratings
6% above category average
Pixel Perfect reports6.85 Ratings8.036 Ratings
Customizable dashboards9.09 Ratings9.046 Ratings
Report Formatting Templates8.08 Ratings9.032 Ratings
Ad-hoc Reporting
Comparison of Ad-hoc Reporting features of Product A and Product B
BrightGauge
8.2
9 Ratings
2% above category average
Sisense
8.3
46 Ratings
3% above category average
Drill-down analysis9.09 Ratings8.046 Ratings
Formatting capabilities7.09 Ratings9.046 Ratings
Integration with R or other statistical packages8.04 Ratings9.026 Ratings
Report sharing and collaboration9.08 Ratings7.33 Ratings
Report Output and Scheduling
Comparison of Report Output and Scheduling features of Product A and Product B
BrightGauge
8.0
9 Ratings
4% below category average
Sisense
8.2
45 Ratings
2% below category average
Publish to Web9.05 Ratings8.035 Ratings
Publish to PDF8.09 Ratings9.045 Ratings
Report Versioning7.05 Ratings8.023 Ratings
Report Delivery Scheduling8.09 Ratings8.038 Ratings
Delivery to Remote Servers8.12 Ratings00 Ratings
Data Discovery and Visualization
Comparison of Data Discovery and Visualization features of Product A and Product B
BrightGauge
8.6
8 Ratings
7% above category average
Sisense
9.0
44 Ratings
11% above category average
Pre-built visualization formats (heatmaps, scatter plots etc.)8.88 Ratings9.044 Ratings
Location Analytics / Geographic Visualization9.03 Ratings9.041 Ratings
Predictive Analytics8.04 Ratings9.028 Ratings
Access Control and Security
Comparison of Access Control and Security features of Product A and Product B
BrightGauge
7.7
9 Ratings
10% below category average
Sisense
10.0
44 Ratings
16% above category average
Multi-User Support (named login)8.09 Ratings10.044 Ratings
Role-Based Security Model5.08 Ratings10.043 Ratings
Multiple Access Permission Levels (Create, Read, Delete)8.68 Ratings10.044 Ratings
Single Sign-On (SSO)9.01 Ratings00 Ratings
Mobile Capabilities
Comparison of Mobile Capabilities features of Product A and Product B
BrightGauge
8.9
3 Ratings
11% above category average
Sisense
9.0
39 Ratings
13% above category average
Responsive Design for Web Access9.02 Ratings9.039 Ratings
Dashboard / Report / Visualization Interactivity on Mobile8.73 Ratings8.033 Ratings
Mobile Application00 Ratings10.024 Ratings
Application Program Interfaces (APIs) / Embedding
Comparison of Application Program Interfaces (APIs) / Embedding features of Product A and Product B
BrightGauge
7.7
4 Ratings
2% below category average
Sisense
-
Ratings
REST API10.03 Ratings00 Ratings
Javascript API9.62 Ratings00 Ratings
iFrames6.01 Ratings00 Ratings
Java API6.01 Ratings00 Ratings
Themeable User Interface (UI)5.01 Ratings00 Ratings
Customizable Platform (Open Source)9.62 Ratings00 Ratings
Best Alternatives
BrightGaugeSisense
Small Businesses
SAP Crystal
SAP Crystal
Score 9.0 out of 10
SAP Crystal
SAP Crystal
Score 9.0 out of 10
Medium-sized Companies
Reveal
Reveal
Score 10.0 out of 10
Reveal
Reveal
Score 10.0 out of 10
Enterprises
Jaspersoft Community Edition
Jaspersoft Community Edition
Score 9.7 out of 10
Jaspersoft Community Edition
Jaspersoft Community Edition
Score 9.7 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
BrightGaugeSisense
Likelihood to Recommend
9.0
(9 ratings)
6.1
(57 ratings)
Likelihood to Renew
-
(0 ratings)
8.9
(14 ratings)
Usability
9.8
(2 ratings)
8.0
(5 ratings)
Availability
-
(0 ratings)
8.2
(1 ratings)
Performance
-
(0 ratings)
8.2
(1 ratings)
Support Rating
10.0
(2 ratings)
9.0
(6 ratings)
In-Person Training
-
(0 ratings)
7.3
(1 ratings)
Online Training
-
(0 ratings)
8.2
(1 ratings)
Implementation Rating
-
(0 ratings)
7.1
(3 ratings)
Configurability
-
(0 ratings)
8.2
(1 ratings)
Ease of integration
-
(0 ratings)
8.2
(1 ratings)
Product Scalability
-
(0 ratings)
8.2
(1 ratings)
Vendor post-sale
-
(0 ratings)
9.1
(1 ratings)
Vendor pre-sale
-
(0 ratings)
9.1
(1 ratings)
User Testimonials
BrightGaugeSisense
Likelihood to Recommend
ConnectWise
I think this tool is an absolute have to have for MSPs, especially those using ConnectWise PSA for a ticketing system. From internal KPIs to showing customer's the value of your Managed Service, you will need this tool. 9/10 because the need for longer data sets is growing for my team. Trend lines over time are a big push industry wide to show improvements in our customers over the time as our MSP customer. Presently my team has to use CW PSA's Report Writer and that tool is the least user friendly we've encountered. Looking forward to the evolution of BrightGauge for our business
Read full review
Sisense Ltd
I believe Sisense is perfectly suited for any organization of any size that have access to the proper resources, as the tool is very expensive. The data connectors come in all shapes and sizes out of the box, which allows a great deal of data control within the ElastiCubes. Additionally, while the platform only runs on Windows platforms, the web application can be accessed on any client: mobile, Apple, Windows, etc. This allows a much more flexible user experience, resulting in data and dashboards reaching further than any other tool.
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Pros
ConnectWise
  • Robust and flexible kinds of dashboards and gauges
  • Great customer support that often leaves custom video recordings answering your question, showing you how to do what you're asking
  • Good ability to tie into critical data sources for our company's operations
Read full review
Sisense Ltd
  • Customization - lots of supported and community plugins available. Users can also adjust the look and feel through JavaScript.
  • Innovation - Sisense is continuing to push the envelope by developing new features through Sisense Labs.
  • Customer support - the commitment to excellent customer service and ensuring organizations get the most out of their investment.
Read full review
Cons
ConnectWise
  • Modifying data sets to bring in custom fields requires an experienced SQL engineer
  • Cost when bringing in lots of data sources can be prohibitive
  • Limited ability to format gauges and reports
  • Make MFA a requirement - this data is sensitive and giving the admin the ability to force MFA is a MUST!
Read full review
Sisense Ltd
  • The usability of the application on mobile devices needs some improvement, especially navigation and filtering.
  • Dashboards that are created by multiple users can be a bit of a hassle to share by Admins.
  • If you need to embed dashboards into your website, you are require to buy a license separate from the user and platform license. This is a norm on most BI visualization tools, but Sisense can seem a bit on the high side, cost-wide.
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Likelihood to Renew
ConnectWise
No answers on this topic
Sisense Ltd
I think the business and myself as a user has come to rely on SiSense as a dashboarding and quick ad-hoc reporting tool. I am hoping to integrate SiSense dashboards into more parts of the business in the future. We have reduced our report turn-around time for the most part from hours/days to minutes and in some cases almost the speed of thought. Reports are also easier on the eye and more easily distributed. I would also like to say that the support and professionalism from the SiSense team has been excellent.
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Usability
ConnectWise
Usability is BrightGauge's strength. Granting the ability of virtually any user to be able to create a dashboard is incredibly valuable. If an organization very simple and straight forward reporting needs then BrightGauge is a perfect fit for them. Connecting to the dataset we used was very quick and easy and I imagine it would be the same for any major data source you would like to pull from.
Read full review
Sisense Ltd
New V5 is ground floor of an exciting collection of possibilities. Weekly Sisense developers come up with new functionality that they share with us in their forums. The move to HTML5 has been pleasing in that widgets auto size themselves into appropriate forms in the board but everyone of them can be popped out to full page size to be looked at in more detail
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Reliability and Availability
ConnectWise
No answers on this topic
Sisense Ltd
There are very few situations when there is unexpected downtime. Mostly during development, new dashboard implementation and during upgrades. other then that there were very few crashes.
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Performance
ConnectWise
No answers on this topic
Sisense Ltd
SiSense is usually performing better then other solutions even if going for complex reports/dashboards(of course within reasonable frames). I haven't noticed any bad influence on other systems, usually if something happens it stays within SiSense.
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Support Rating
ConnectWise
We did not need to use BrightGauge's support for the entire time that we used it. Best support is always the one that isn't needed because nothing breaks.
Read full review
Sisense Ltd
SiSense's support ninjas are very knowledgeable and are exceptionally responsive. So far, all of the issues we ran into were resolved within minimum time. My sense of dealing with the support staff at SiSense is that they are very focused on not just answering your immediate question, but also to delve into the cause of the matter.
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In-Person Training
ConnectWise
No answers on this topic
Sisense Ltd
Easy and free training that allowed us quickly understand basics in SiSense and start using them. More advanced features requires some browsing through SiSense forums, but there is always support to help, and SiSense support is one of the best whith which I worked so far.
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Online Training
ConnectWise
No answers on this topic
Sisense Ltd
Many examples, videos and scenarios which you try on your own right away. This combined with in-person training gives you enough to utilize most of SiSense's power.
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Implementation Rating
ConnectWise
No answers on this topic
Sisense Ltd
Remember to migrate the plugins. The documentation however is pretty straight forward.
Read full review
Alternatives Considered
ConnectWise
We looked very briefly at Solar Winds, but due to Connectwise the reporting was not very accurate and was conflicted.
Read full review
Sisense Ltd
1) Easy to use, really, there is nothing too much to say. The set up is easy and not confusing. You can use it internally or externally.
2) Customer Service, having spoken to various product reps from similar industry. Sisense rep provides you with the best support to get started, and it is really appreciated.
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Scalability
ConnectWise
No answers on this topic
Sisense Ltd
Product is quite easily scalable. The whole installation can be easily moved to stronger machine if needed.
Read full review
Return on Investment
ConnectWise
  • Faster compilation of Business Review material
  • For larger customers, the dashboarding has helped our customers to remain sticky and add services/revenue to our MSP. They want to add more fragments of their IT for the 1 pane rollup.
  • From a leadership perspective, BG has allowed me to make difficult staffing decisions with confidence. Detailed metric driven decisions on who is hitting KPIs/who isn't - as well as when data proved we were overstaffed and understaffed.
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Sisense Ltd
  • Report development time is reduced from 2~3 days to 2~3 hours.
  • Report querying time is improved from 0.5~10 mins to 2~30 seconds.
  • A 2-staff team delivers 10 times the BI output that we did on the old system.
  • We were able to deliver BI and data analysis for all business functions instead of a very limited group of users
Read full review
ScreenShots