BrightGauge vs. Sisense for Cloud Data Teams

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
BrightGauge
Score 8.9 out of 10
N/A
BrightGauge is a BI tool from ConnectWise that puts essential information in one place, providing visibility for more informed decisions. The user can customize BrightGauge dashboards and sync other business tools in its BI dashboard software for ultimate visibility. Users can also display data with embeddable gauges on public sites.N/A
Sisense for Cloud Data Teams
Score 6.6 out of 10
N/A
Sisense for Cloud Data Teams (formerly Periscope Data) is a data visualization tool that allows users to connect to their SQL databases to create sharable, interactive dashboards. In addition to SQL, its analytics integrate with R and Python, allowing users to prep datasets, perform analysis, and create their own visualizations. Sisense acquired Periscope Data in mid-2019.N/A
Pricing
BrightGaugeSisense for Cloud Data Teams
Editions & Modules
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
BrightGaugeSisense for Cloud Data Teams
Free Trial
NoNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details——
More Pricing Information
Community Pulse
BrightGaugeSisense for Cloud Data Teams
Top Pros
Top Cons
Features
BrightGaugeSisense for Cloud Data Teams
BI Standard Reporting
Comparison of BI Standard Reporting features of Product A and Product B
BrightGauge
7.9
9 Ratings
4% below category average
Sisense for Cloud Data Teams
9.2
19 Ratings
9% above category average
Pixel Perfect reports6.85 Ratings8.810 Ratings
Customizable dashboards9.09 Ratings9.119 Ratings
Report Formatting Templates8.08 Ratings9.617 Ratings
Ad-hoc Reporting
Comparison of Ad-hoc Reporting features of Product A and Product B
BrightGauge
8.2
9 Ratings
1% above category average
Sisense for Cloud Data Teams
8.9
19 Ratings
10% above category average
Drill-down analysis9.09 Ratings9.015 Ratings
Formatting capabilities7.09 Ratings9.218 Ratings
Integration with R or other statistical packages8.04 Ratings8.610 Ratings
Report sharing and collaboration9.08 Ratings8.619 Ratings
Report Output and Scheduling
Comparison of Report Output and Scheduling features of Product A and Product B
BrightGauge
8.0
9 Ratings
4% below category average
Sisense for Cloud Data Teams
9.6
18 Ratings
14% above category average
Publish to Web9.05 Ratings9.612 Ratings
Publish to PDF8.09 Ratings9.612 Ratings
Report Versioning7.05 Ratings9.612 Ratings
Report Delivery Scheduling8.09 Ratings9.615 Ratings
Delivery to Remote Servers8.12 Ratings9.47 Ratings
Data Discovery and Visualization
Comparison of Data Discovery and Visualization features of Product A and Product B
BrightGauge
8.6
8 Ratings
6% above category average
Sisense for Cloud Data Teams
8.7
19 Ratings
6% above category average
Pre-built visualization formats (heatmaps, scatter plots etc.)8.88 Ratings8.318 Ratings
Location Analytics / Geographic Visualization9.03 Ratings8.817 Ratings
Predictive Analytics8.04 Ratings9.011 Ratings
Access Control and Security
Comparison of Access Control and Security features of Product A and Product B
BrightGauge
7.7
9 Ratings
11% below category average
Sisense for Cloud Data Teams
-
Ratings
Multi-User Support (named login)8.09 Ratings00 Ratings
Role-Based Security Model5.08 Ratings00 Ratings
Multiple Access Permission Levels (Create, Read, Delete)8.68 Ratings00 Ratings
Single Sign-On (SSO)9.01 Ratings00 Ratings
Mobile Capabilities
Comparison of Mobile Capabilities features of Product A and Product B
BrightGauge
8.9
3 Ratings
11% above category average
Sisense for Cloud Data Teams
-
Ratings
Responsive Design for Web Access9.02 Ratings00 Ratings
Dashboard / Report / Visualization Interactivity on Mobile8.73 Ratings00 Ratings
Application Program Interfaces (APIs) / Embedding
Comparison of Application Program Interfaces (APIs) / Embedding features of Product A and Product B
BrightGauge
7.7
4 Ratings
3% below category average
Sisense for Cloud Data Teams
-
Ratings
REST API10.03 Ratings00 Ratings
Javascript API9.62 Ratings00 Ratings
iFrames6.01 Ratings00 Ratings
Java API6.01 Ratings00 Ratings
Themeable User Interface (UI)5.01 Ratings00 Ratings
Customizable Platform (Open Source)9.62 Ratings00 Ratings
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BrightGaugeSisense for Cloud Data Teams
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User Ratings
BrightGaugeSisense for Cloud Data Teams
Likelihood to Recommend
9.0
(9 ratings)
8.4
(19 ratings)
Usability
9.8
(2 ratings)
9.0
(4 ratings)
Support Rating
10.0
(2 ratings)
8.1
(3 ratings)
User Testimonials
BrightGaugeSisense for Cloud Data Teams
Likelihood to Recommend
ConnectWise
I think this tool is an absolute have to have for MSPs, especially those using ConnectWise PSA for a ticketing system. From internal KPIs to showing customer's the value of your Managed Service, you will need this tool. 9/10 because the need for longer data sets is growing for my team. Trend lines over time are a big push industry wide to show improvements in our customers over the time as our MSP customer. Presently my team has to use CW PSA's Report Writer and that tool is the least user friendly we've encountered. Looking forward to the evolution of BrightGauge for our business
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Sisense Ltd
Sisense for Cloud Data Teams is suited so well for our project that works with lots of data and needs some ways to share data internally or externally with our clients. It's very easy to pull out the data from the sense in best and in a suitable format and moreover a huge number of options are available there to represent the data. All features of this Sisense for cloud data teams software can be taken advantage of if you have a team who are well versed in data analytics, data management, and programming.
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Pros
ConnectWise
  • Robust and flexible kinds of dashboards and gauges
  • Great customer support that often leaves custom video recordings answering your question, showing you how to do what you're asking
  • Good ability to tie into critical data sources for our company's operations
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Sisense Ltd
  • Rapid deployment of polished T-SQL-based data visualization charts and dashboards. Periscope supports a variety of database technologies, and allows users to write custom queries to display data.
  • Included caching to reduce server load.
  • Outstanding customer service/support, with expert advice as needed.
  • Constant updates and new features.
  • Built-in SQL formatters take the pain out of manipulating date/time objects.
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Cons
ConnectWise
  • Modifying data sets to bring in custom fields requires an experienced SQL engineer
  • Cost when bringing in lots of data sources can be prohibitive
  • Limited ability to format gauges and reports
  • Make MFA a requirement - this data is sensitive and giving the admin the ability to force MFA is a MUST!
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Sisense Ltd
  • Include more appropriate updates in their monthly newsletter as opposed to the general overview that doesn't always have the most pertinent information at the forefront.
  • There are bugs at times when certain dashboards are down, though not in an overwhelming way.
  • If you do not tag something it shows up in multiple views and may be accessible to people that it should not be, though that is a user error it may make sense to prompt for a tag and security setting.
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Usability
ConnectWise
Usability is BrightGauge's strength. Granting the ability of virtually any user to be able to create a dashboard is incredibly valuable. If an organization very simple and straight forward reporting needs then BrightGauge is a perfect fit for them. Connecting to the dataset we used was very quick and easy and I imagine it would be the same for any major data source you would like to pull from.
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Sisense Ltd
My company has had Periscope for various use cases in the past and I think that this program opens up complex data reports to non-technical people in a really accessible way (even though the learning curve is a big one). We are now integrating Sisense for Cloud Data Teams at a larger level both for internal data exploration and for customer facing dashboards and reports.
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Support Rating
ConnectWise
We did not need to use BrightGauge's support for the entire time that we used it. Best support is always the one that isn't needed because nothing breaks.
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Sisense Ltd
Support is world-class through email and ticketing. I only switch to email support when I can’t access help via the help center.
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Alternatives Considered
ConnectWise
We looked very briefly at Solar Winds, but due to Connectwise the reporting was not very accurate and was conflicted.
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Sisense Ltd
Google Analytics works well but it does not have all of the bells and whistles that Periscope Data offers. Google Analytics is best used in a Google environment but if you are using other tools and programs outside of the Google universe, then Periscope Data is a much better option.
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Return on Investment
ConnectWise
  • Faster compilation of Business Review material
  • For larger customers, the dashboarding has helped our customers to remain sticky and add services/revenue to our MSP. They want to add more fragments of their IT for the 1 pane rollup.
  • From a leadership perspective, BG has allowed me to make difficult staffing decisions with confidence. Detailed metric driven decisions on who is hitting KPIs/who isn't - as well as when data proved we were overstaffed and understaffed.
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Sisense Ltd
  • Very positive - has allowed us to glean insights quickly and in real time.
  • Definitely helpful for evaluating performance of accounts and employees.
  • Versatile - we even use it with recruiting metrics, our software team uses it to test feature deployment.
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ScreenShots