What users are saying about
21 Ratings
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Top Rated
1875 Ratings
21 Ratings
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Score 8.5 out of 100

Tableau Desktop

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Top Rated
1875 Ratings
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Score 8.4 out of 100

Likelihood to Recommend

BrightGauge

Any data-driven business that requires metrics and performance benchmarks, that need to drill into data for analysis, should use Bright Gauge. If you don't require data that can be displayed in a meaningful way, and that's not important to your business, then this product is probably not for you; otherwise, it's great.
Ian Hansen | TrustRadius Reviewer

Tableau Desktop

Tableau's flexibility in data sources and data visualization has proven invaluable in our organization. We use data from multiple sources to create a new dataset. Flat files containing my information are accessible to a wide range of people. The scripting language and R open-source statistical analysis provide many capabilities. My files are mostly in flat format and are being shared among some different individuals. Easy-to-understand for executives, data is separated into sections.
Afia Tamanna | TrustRadius Reviewer

Feature Rating Comparison

BI Standard Reporting

BrightGauge
7.5
Tableau Desktop
8.4
Pixel Perfect reports
BrightGauge
6.4
Tableau Desktop
8.1
Customizable dashboards
BrightGauge
9.3
Tableau Desktop
8.7
Report Formatting Templates
BrightGauge
6.8
Tableau Desktop
8.2

Ad-hoc Reporting

BrightGauge
7.3
Tableau Desktop
8.2
Drill-down analysis
BrightGauge
8.7
Tableau Desktop
8.2
Formatting capabilities
BrightGauge
6.1
Tableau Desktop
8.4
Integration with R or other statistical packages
BrightGauge
7.9
Tableau Desktop
7.5
Report sharing and collaboration
BrightGauge
6.6
Tableau Desktop
8.6

Report Output and Scheduling

BrightGauge
8.0
Tableau Desktop
8.4
Publish to Web
BrightGauge
8.1
Tableau Desktop
8.7
Publish to PDF
BrightGauge
8.7
Tableau Desktop
8.7
Report Versioning
BrightGauge
7.4
Tableau Desktop
8.2
Report Delivery Scheduling
BrightGauge
7.9
Tableau Desktop
8.3
Delivery to Remote Servers
BrightGauge
8.1
Tableau Desktop
7.9

Data Discovery and Visualization

BrightGauge
8.5
Tableau Desktop
8.6
Pre-built visualization formats (heatmaps, scatter plots etc.)
BrightGauge
8.5
Tableau Desktop
9.0
Location Analytics / Geographic Visualization
BrightGauge
8.9
Tableau Desktop
9.0
Predictive Analytics
BrightGauge
8.0
Tableau Desktop
7.9

Access Control and Security

BrightGauge
8.4
Tableau Desktop
8.6
Multi-User Support (named login)
BrightGauge
9.1
Tableau Desktop
8.6
Role-Based Security Model
BrightGauge
7.9
Tableau Desktop
8.3
Multiple Access Permission Levels (Create, Read, Delete)
BrightGauge
7.5
Tableau Desktop
8.7
Single Sign-On (SSO)
BrightGauge
9.0
Tableau Desktop
8.6

Mobile Capabilities

BrightGauge
6.1
Tableau Desktop
8.1
Responsive Design for Web Access
BrightGauge
6.0
Tableau Desktop
8.1
Dashboard / Report / Visualization Interactivity on Mobile
BrightGauge
6.1
Tableau Desktop
8.1
Dedicated iOS Application
BrightGauge
Tableau Desktop
8.0
Dedicated Android Application
BrightGauge
Tableau Desktop
8.0

Application Program Interfaces (APIs) / Embedding

BrightGauge
7.8
Tableau Desktop
8.2
REST API
BrightGauge
9.9
Tableau Desktop
8.3
Javascript API
BrightGauge
9.5
Tableau Desktop
8.2
iFrames
BrightGauge
6.0
Tableau Desktop
8.3
Java API
BrightGauge
6.0
Tableau Desktop
8.0
Themeable User Interface (UI)
BrightGauge
6.0
Tableau Desktop
8.0
Customizable Platform (Open Source)
BrightGauge
9.5
Tableau Desktop
8.3

Pros

BrightGauge

  • Near real-time data in dashboards is a game changer for decision making
  • Easy of setup of gauges, dashboards and reports makes the product versatile
  • Automated scheduled reporting increases visibility and reduces workload.
Anonymous | TrustRadius Reviewer

Tableau Desktop

  • The Visualizations graphics are really good and the color options help in designing attractive charts. They help to convey more information and can be made interactive.
  • You can add filters with offer you to plug and play with values and understand different outcomes.
  • You can drag and drop options while creating charts and dashboards. also it is a very fluid layout.
Anonymous | TrustRadius Reviewer

Cons

BrightGauge

  • Support quality has decreased since BrightGauge was acquired by Continuum then ConnectWise.
  • It would be helpful to be able to change multiple similar gauges at one time, as opposed to individually.
  • Reporting system could be improved. At the moment, I am not comfortable scheduling reports to be sent to customers.
Anonymous | TrustRadius Reviewer

Tableau Desktop

  • Formatting the data to work correctly in graphical presentations can be time consuming
  • Daily data extracts can run slowly depending on how much data is required and the source of the data
  • The desktop version is required for advanced functionality, editing on [the] Tableau server allows only limited features
Anonymous | TrustRadius Reviewer

Likelihood to Renew

BrightGauge

No score
No answers yet
No answers on this topic

Tableau Desktop

Tableau Desktop 8.9
Based on 39 answers
Our use of Tableau Desktop is still fairly low, and will continue over time. The only real concern is around cost of the licenses, and I have mentioned this to Tableau and fully expect the development of more sensible models for our industry. This will remove any impediment to expansion of our use.
Anonymous | TrustRadius Reviewer

Usability

BrightGauge

BrightGauge 9.5
Based on 2 answers
Usability is BrightGauge's strength. Granting the ability of virtually any user to be able to create a dashboard is incredibly valuable. If an organization very simple and straight forward reporting needs then BrightGauge is a perfect fit for them. Connecting to the dataset we used was very quick and easy and I imagine it would be the same for any major data source you would like to pull from.
Anonymous | TrustRadius Reviewer

Tableau Desktop

Tableau Desktop 8.9
Based on 64 answers
I personally that Tableau Desktop is very easy to learn. Especially the basics are quite easy and one can master the skills in no time. Once you go beyond the basics, there is a learning curve and can be climbed with practice. For doing complex and incorporated tasks, i recommend getting help -- books, tutorials, blogs, youtube videos etc. I do that it will perform great and with ease for simpler and complex projects
Anonymous | TrustRadius Reviewer

Reliability and Availability

BrightGauge

No score
No answers yet
No answers on this topic

Tableau Desktop

Tableau Desktop 8.0
Based on 20 answers
When used as a stand-alone tool, Tableau Desktop has unlimited uptime, which is always nice. When used in conjunction with Tableau Server, this tool has as much uptime as your server admins are willing to give it. All in all, I've never had an issue with Tableau's availability.
Brad Llewellyn | TrustRadius Reviewer

Performance

BrightGauge

No score
No answers yet
No answers on this topic

Tableau Desktop

Tableau Desktop 6.1
Based on 18 answers
Tableau Desktop's performance is solid. You can really dig into a large dataset in the form of a spreadsheet, and it exhibits similarly good performance when accessing a moderately sized Oracle database. I noticed that with Tableau Desktop 9.3, the performance using a spreadsheet started to slow around 75K rows by about 60 columns. This was easily remedied by creating an extract and pushing it to Tableau Server, where performance went to lightning fast
Anonymous | TrustRadius Reviewer

Support Rating

BrightGauge

BrightGauge 10.0
Based on 2 answers
We did not need to use BrightGauge's support for the entire time that we used it. Best support is always the one that isn't needed because nothing breaks.
Anonymous | TrustRadius Reviewer

Tableau Desktop

Tableau Desktop 8.5
Based on 73 answers
Tableau support team took their own time to reach out with their solution. However, Tableau online community forums where many visitors and user are ready to lend a hand to others and share their experiences provide support and help in any issues encounter during the development phase.
Anonymous | TrustRadius Reviewer

In-Person Training

BrightGauge

No score
No answers yet
No answers on this topic

Tableau Desktop

Tableau Desktop 9.4
Based on 4 answers
It is admittedly hard to train a group of people with disparate levels of ability coming in, but the software is so easy to use that this is not a huge problem; anyone who can follow simple instructions can catch up pretty quickly.
Jon Boeckenstedt | TrustRadius Reviewer

Online Training

BrightGauge

No score
No answers yet
No answers on this topic

Tableau Desktop

Tableau Desktop 8.0
Based on 4 answers
The training for new users are quite good because it covers topic wise training and the best part was that it also had video tutorials which are very helpful
Chandra Bhanu Pratap Singh | TrustRadius Reviewer

Implementation Rating

BrightGauge

No score
No answers yet
No answers on this topic

Tableau Desktop

Tableau Desktop 8.0
Based on 68 answers
Again, training is the key and the company provides a lot of example videos that will help users discover use cases that will greatly assist their creation of original visualizations. As with any new software tool, productivity will decline for a period. In the case of Tableau, the decline period is short and the later gains are well worth it.
David Fickes | TrustRadius Reviewer

Alternatives Considered

BrightGauge

We looked very briefly at Solar Winds, but due to Connectwise the reporting was not very accurate and was conflicted.
Dale Bradford | TrustRadius Reviewer

Tableau Desktop

If we do not have legacy tools which have already been set up, I would switch the visualization method to open source software via PyCharm, Atom, and Visual Studio IDE. These IDEs cannot directly help you to visualize the data but you can use many python packages to do so through these IDEs.
Anonymous | TrustRadius Reviewer

Scalability

BrightGauge

No score
No answers yet
No answers on this topic

Tableau Desktop

Tableau Desktop 7.0
Based on 3 answers
Tableau Desktop's scaleability is really limited to the scale of your back-end data systems. If you want to pull down an extract and work quickly in-memory, in my application it scaled to a few tens of millions of rows using the in-memory engine. But it's really only limited by your back-end data store if you have or are willing to invest in an optimized SQL store or purpose-built query engine like Veritca or Netezza or something similar.
Anonymous | TrustRadius Reviewer

Return on Investment

BrightGauge

  • ROI can be difficult to measure specifically on a tool like this, but quicker, easier access to information is key.
  • Decrease workload and time in creation of reports has definitely created an ROI.
Anonymous | TrustRadius Reviewer

Tableau Desktop

  • Tableau was acquired years ago, and has provided good value with the content created.
  • Ongoing maintenance costs for the platform, both to maintain desktop and server licensing has made the continuing value questionable when compared to other offerings in the marketplace.
  • Users have largely been satisfied with the content, but not with the overall performance. This is due to a combination of factors including the performance of the Tableau engines as well as development deficiencies.
John Stuchly | TrustRadius Reviewer

Pricing Details

BrightGauge

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

BrightGauge Editions & Modules

Additional Pricing Details

Tableau Desktop

General

Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
No

Tableau Desktop Editions & Modules

Edition
Tableau Creator$70.001
  1. Per User / Per Month
Additional Pricing Details
All pricing plans are billed annually.

Rating Summary

Likelihood to Recommend

BrightGauge
8.5
Tableau Desktop
8.8

Likelihood to Renew

BrightGauge
Tableau Desktop
8.9

Usability

BrightGauge
9.5
Tableau Desktop
8.9

Reliability and Availability

BrightGauge
Tableau Desktop
8.0

Performance

BrightGauge
Tableau Desktop
6.1

Support Rating

BrightGauge
10.0
Tableau Desktop
8.5

In-Person Training

BrightGauge
Tableau Desktop
9.4

Online Training

BrightGauge
Tableau Desktop
8.0

Implementation Rating

BrightGauge
Tableau Desktop
8.0

Scalability

BrightGauge
Tableau Desktop
7.0

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