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35 Ratings
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Top Rated
51 Ratings
35 Ratings
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Score 6.7 out of 100

Vimeo

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Top Rated
51 Ratings
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Score 8.3 out of 100

Likelihood to Recommend

Brightcove

Brightcove is well suited for large enterprises that are concerned with video security. Works well for all types of departments from marketing to internal communications. It also provides several plugins which makes it easy to integrate with a technology stack. Brightcove licensing is not ideal for large enterprises that are trying to keep costs down. It is not the best platform for sales enablement when compared to the competition.
Stacy Stanislaw profile photo

Vimeo

Vimeo would be the best platform to store videos securely, share them with your audience. Definitely, the quality is ensured and uploading/downloading is very convenient. Specific purpose videos, where you share manually, this would be a great platform. I will not recommend Vimeo if you are hoping to get exposure using this, as search engines do not show Vimeo videos on results. One has to be using Vimeo to find Vimeo videos. And Vimeo is not ideal for in-mail videos, as the video does not play in the mail, but opens on a new tab.
Hanaa Ibham profile photo

Feature Rating Comparison

Video Marketing

Brightcove
6.7
Vimeo
6.8
Lead generation
Brightcove
7.0
Vimeo
7.2
Video personalization
Brightcove
4.7
Vimeo
8.2
Video SEO
Brightcove
7.0
Vimeo
7.2
Integration to Marketing Automation
Brightcove
8.0
Vimeo
6.9
eCommerce
Brightcove
Vimeo
5.1
Support for advertisements
Brightcove
Vimeo
6.0

Video Platform Integrations

Brightcove
10.0
Vimeo
6.3
Integration to Eloqua
Brightcove
10.0
Vimeo
5.6
Integration to Salesforce.com
Brightcove
Vimeo
5.5
Integration to Marketo
Brightcove
Vimeo
6.0
Integration to HubSpot
Brightcove
Vimeo
6.3
Integration to LMS
Brightcove
Vimeo
8.0

Video Security

Brightcove
8.5
Vimeo
9.0
Video access controls
Brightcove
9.0
Vimeo
8.9
User management
Brightcove
9.0
Vimeo
8.8
Video link sharing
Brightcove
7.4
Vimeo
9.3
Internal video
Brightcove
9.0
Vimeo
9.2
External video
Brightcove
8.2
Vimeo
8.7

Video Player

Brightcove
8.8
Vimeo
8.9
Player customization
Brightcove
9.0
Vimeo
8.3
Embedded videos
Brightcove
8.6
Vimeo
9.5
Video quality / Bandwidth controls
Brightcove
8.8
Vimeo
9.2
Mobile compatibility
Brightcove
8.8
Vimeo
8.7

Video Analytics

Brightcove
7.7
Vimeo
7.7
Streaming quality reports
Brightcove
6.0
Vimeo
7.4
Per viewer tracking
Brightcove
8.8
Vimeo
7.9
Per video tracking
Brightcove
8.8
Vimeo
9.0
Video analytics dashboard
Brightcove
7.2
Vimeo
8.3
A/B testing
Brightcove
Vimeo
6.1

Video Hosting, Management & Storage

Brightcove
7.6
Vimeo
7.8
On-Demand video
Brightcove
8.0
Vimeo
7.9
Video upload & format support
Brightcove
8.0
Vimeo
8.7
Video library / File management
Brightcove
6.4
Vimeo
8.0
Video portal
Brightcove
8.0
Vimeo
8.1
Live streaming
Brightcove
Vimeo
6.4
Impact of streaming on network
Brightcove
Vimeo
8.0

Video Engagement

Brightcove
Vimeo
6.5
Audience polling
Brightcove
Vimeo
5.8
Audience Q&A / Live chat
Brightcove
Vimeo
6.0
Video comments
Brightcove
Vimeo
7.8

Pros

Brightcove

  • Ability to easily output a JSON response for requested video data. This makes it easy to work with Brightcove as partner.
  • The read APIs are very flexible and can the output can be easily customized using cgi args. This provides great customization of the output and sorting and filtering mechanisms to find the videos you're looking for.
  • The ability to add captions to videos is good, especially with the regulations requiring video captioning. DFXP support works great as long as the player is given the exact XML format it is looking for.
No photo available

Vimeo

  • The portfolio/collection template allows us to build out setlists very quickly but also gives us flexibility on the overall and look and feel. If you know even basic CSS you can do quite a bit with it.
  • Domain control. My clients are often particular about where certain videos can be embedded or shared. Vimeo allow me to specify exactly which sites the content can be embedded in.
  • Vimeo allows us to attach custom cover slides to every video, something that was a pain point with some of the other services we looked at.
  • Customer Service has always been very strong, especially when we needed to pull customized reports or massive collections of links
  • You can upload a replacement file to an existing asset with out worrying about the url or embed code changing.
Mark Nowowiejski profile photo

Cons

Brightcove

  • The code for customizing the video player can be made easier, I think it still uses BEML code.
  • Easily accessible ready made code will help users like me to implement a cool looking player.
  • I would love to implement Brightcove video cloud on most of the projects that I work on and I see we could use it in so many different ways but pricing is not easily available on the website.
  • Again if I could work with someone to price for small, medium and large businesses that would be great.
No photo available

Vimeo

  • It's 2018 and streaming shouldn't be complicated. Unfortunately, despite accessing Vimeo from many locations (home computer, office, mobile, client's offices) Vimeo has continued to prove its total incompetence. I'm not sure if this is a hosting problem with Vimeo servers or if they just hate the few cities I've lived in. Video streaming can be easy with Vimeo, but I would never ever call it consistent. In most cases, when presented with a video link not related to work, I'll try to find the video elsewhere.
  • Because I haven't used Vimeo's revision system for close to 8 months at the time of this writing, Vimeo might have made changes, so keep that in mind. Vimeo is completely outmatched by similar client feedback applications like Wipster and Frame.io. After using other services, I've completely sworn off Vimeo. I don't think it's viable any longer because giving clients the ability to leave frame-by-frame feedback is far superior to the old method of simply sending a link. Furthermore, I believe Vimeo either owns Wipster or deeply collaborates, but Wipster is fairly unreliable as well. It's as if everything Vimeo touches burns to the ground.
  • Vimeo has also found a way to mess up playlists and video collections. YouTube makes it easy for adding videos to specific playlists, but Vimeo includes collections and albums, which to this day I'm still unsure why I would pick one over the other. Adding videos to these features is flustering rather than helpful. We'd learn the system but because of privacy settings for some videos, a few videos would show up, while others wouldn't. Even after testing this in the office, we'd still have a multitude of issues when clients would return confused emails.
Chris Hecox profile photo

Likelihood to Renew

Brightcove

Brightcove 9.0
Based on 14 answers
It took quite some time to upload and organize our video library. The amount of time it would require to relocate all this information outweighs any negative aspect I personally have with the experience. They have been pretty good to work with and from speaking with my Brightcove rep, I know some of the issues I have listed are currently being addressed and tested for future releases.
Colby Iannazzo profile photo

Vimeo

No score
No answers yet
No answers on this topic

Usability

Brightcove

Brightcove 9.0
Based on 1 answer
Very usable! I don't see any major flaws
No photo available

Vimeo

Vimeo 9.0
Based on 1 answer
The customization options are vast and very easy to utilize. While there can be a slight learning curve for some advanced features, it is not so steep that it takes a long time to figure out. Support is great at guiding you through anything that might be confusing to you as well
Jeannette Saysomvang profile photo

Support

Brightcove

Brightcove 4.0
Based on 2 answers
We are notified often of downtime, and I have not heard from a support rep for over a year. It really makes it hard to learn what new things are coming out and how we can take our video to the next level when there is no contact from the team on a regular cadence.
Stacy Stanislaw profile photo

Vimeo

Vimeo 9.0
Based on 2 answers
Vimeo has great customer support for their customers. They're always very quick to respond to our questions (on a pro membership). Unfortunately, we seem to have bumped up to their support limitations when we tried to move forward with their live streaming options. The support we need for this feature just isn't there yet.
No photo available

Alternatives Considered

Brightcove

Marketing department favors it because EVERYONE uses YouTube. Overall, YouTube offers decent features and functionality. But Brightcove offers the ability to brand and style players, and control what our users see (and so much more) and YouTube does not. For instance, on YouTube, users are presented with other videos (which could contain competitor videos).
No photo available

Vimeo

Vimeo Pro is simpler to use, has a beautiful interface and is more customizable than Youtube. One big issue I have with YouTube is that you have little control over what content is shown before, during or after your videos. This can cause issues with clarity on who your brand does or doesn't support. Vimeo Pro doesn't have really give the ability to wander through other's content which limits your exposure from being found.
Jon Ackerman profile photo

Return on Investment

Brightcove

  • Again, there has been a huge cost savings which significantly improved our ROI
  • There has also been less time spent on learning new technologies and training additional staff on maintaining a video server.
  • Less time spent on the previous two points has allowed me to focus on other areas within the department that needed improvement.
Grant Benatar profile photo

Vimeo

  • Vimeo Pro has definitely improved our customer service: We are able to find videos in our library (over 5,000) quickly and efficiently to send our work to leads.
  • Our sales and marketing teams can create custom reels and send out to leads turning them into clients more quickly.
  • It just makes us seem more professional. Vimeo Pro playback looks incredible and we can customize the player to fit within the theme of our website without having to be developers.
Teddy Lyngaas profile photo

Pricing Details

Brightcove

General

Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Vimeo

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Rating Summary

Likelihood to Recommend

Brightcove
6.4
Vimeo
8.5

Likelihood to Renew

Brightcove
9.0
Vimeo

Usability

Brightcove
9.0
Vimeo
9.0

Support

Brightcove
4.0
Vimeo
9.0

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