What users are saying about
13 Ratings
38 Ratings
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Score 7.8 out of 100
13 Ratings
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Score 7.8 out of 100

Likelihood to Recommend

Brightcove Video

It works very nicely for our company site because it can easily and seamlessly embed into the site and email HTML pages. It also has picture in picture, sharing, closed captioning (CC) as basic functions. It will also show the time of the video. Because these are short-term-use videos or might get updated frequently and also are just targeting a specific audience, being able to hide or not able to show the number of views or date published (unlike YouTube) actually helps us.
Anonymous | TrustRadius Reviewer

JW Player

JW Player has flexible plans that won't cost you a lot of money. If you are a startup, JW offers a variety of plans that will suit your specific needs and grow with you as your company grows. You do not need to be a video expert to understand how to upload a video, which allows nearly anyone in the office to do it.
Jim Manney | TrustRadius Reviewer

Feature Rating Comparison

Video Marketing

Brightcove Video
JW Player
8.6
Support for advertisements
Brightcove Video
JW Player
9.1
Video SEO
Brightcove Video
JW Player
8.1

Video Security

Brightcove Video
JW Player
7.8
Video access controls
Brightcove Video
JW Player
9.0
User management
Brightcove Video
JW Player
9.0
Video link sharing
Brightcove Video
JW Player
7.0
External video
Brightcove Video
JW Player
6.0

Video Player

Brightcove Video
JW Player
7.0
Player customization
Brightcove Video
JW Player
2.0
Embedded videos
Brightcove Video
JW Player
6.0
Video quality / Bandwidth controls
Brightcove Video
JW Player
10.0
Mobile compatibility
Brightcove Video
JW Player
10.0

Video Analytics

Brightcove Video
JW Player
1.0
Per viewer tracking
Brightcove Video
JW Player
1.0
Per video tracking
Brightcove Video
JW Player
1.0
Video analytics dashboard
Brightcove Video
JW Player
1.0

Video Hosting, Management & Storage

Brightcove Video
JW Player
8.6
On-Demand video
Brightcove Video
JW Player
6.0
Live streaming
Brightcove Video
JW Player
10.0
Video upload & format support
Brightcove Video
JW Player
10.0
Video library / File management
Brightcove Video
JW Player
7.0
Video portal
Brightcove Video
JW Player
10.0

Pros

Brightcove Video

  • Ability to easily output a JSON response for requested video data. This makes it easy to work with Brightcove as partner.
  • The read APIs are very flexible and can the output can be easily customized using cgi args. This provides great customization of the output and sorting and filtering mechanisms to find the videos you're looking for.
  • The ability to add captions to videos is good, especially with the regulations requiring video captioning. DFXP support works great as long as the player is given the exact XML format it is looking for.
Anonymous | TrustRadius Reviewer

JW Player

  • Responsive HTML5
  • Provides share functionality built into the player
  • Platform use enables playlist functionality and playlist players which can be customized or versioned for specific uses
  • Videos uploaded to the JW Platform automatically provide multiple image frame options for selecting video thumbnail
Ross R. Mason | TrustRadius Reviewer

Cons

Brightcove Video

  • The code for customizing the video player can be made easier, I think it still uses BEML code.
  • Easily accessible ready made code will help users like me to implement a cool looking player.
  • I would love to implement Brightcove video cloud on most of the projects that I work on and I see we could use it in so many different ways but pricing is not easily available on the website.
  • Again if I could work with someone to price for small, medium and large businesses that would be great.
Anonymous | TrustRadius Reviewer

JW Player

  • Definitely missing the ability (in and easy way) to have clickable links in the video.
  • Analytics is a little cumbersome and not very user-friendly.
Bryan Crowe | TrustRadius Reviewer

Likelihood to Renew

Brightcove Video

Brightcove Video 9.0
Based on 14 answers
It took quite some time to upload and organize our video library. The amount of time it would require to relocate all this information outweighs any negative aspect I personally have with the experience. They have been pretty good to work with and from speaking with my Brightcove rep, I know some of the issues I have listed are currently being addressed and tested for future releases.
Colby Iannazzo | TrustRadius Reviewer

JW Player

JW Player 10.0
Based on 1 answer
Just made the decision to renew given demonstrated improvements being made to the platform to expand compatibility for its player use on devices such as Apple TV, as well as improvements made recently to its JW Platform Dashboard
Ross R. Mason | TrustRadius Reviewer

Usability

Brightcove Video

Brightcove Video 9.0
Based on 1 answer
Very usable! I don't see any major flaws
Anonymous | TrustRadius Reviewer

JW Player

JW Player 9.0
Based on 1 answer
Reliability and compatibility on a majority of platforms. Would have received a 10 except recent versions of browsers such as Firefox are now defaulting against Flash components and thus prompting approval from users BEFORE loading which is a HUGE obstacle to an effective user experience thus creating concerns by end-users unnecessarily and risking that they will NOT accept the prompts, thus leaving unable to view video content hosted using the JW Player. Assurances by JW support suggest they will resolve this, so we'll see...
Ross R. Mason | TrustRadius Reviewer

Support Rating

Brightcove Video

Brightcove Video 4.0
Based on 4 answers
We are notified often of downtime, and I have not heard from a support rep for over a year. It really makes it hard to learn what new things are coming out and how we can take our video to the next level when there is no contact from the team on a regular cadence.
Stacy Stanislaw | TrustRadius Reviewer

JW Player

JW Player 7.0
Based on 2 answers
Support is reasonable. I from time to time have made suggestions on improvements that would be nice to see (like the ability to have a clickable link within the video - that is easy to create, without tons of coding) and it seems as though I never see it happen or get much response to "suggestions" to upgrade the software. The good news, other than a few things as I mentioned above, overall, I don't have many "technical issues" in the platform, which is a good thing. On occasion, I have seen some "issues" with the delivery of the video, but it has been pretty scarce. So it is dependable.
Bryan Crowe | TrustRadius Reviewer

Implementation Rating

Brightcove Video

No score
No answers yet
No answers on this topic

JW Player

JW Player 7.0
Based on 1 answer
One of the primary features promoted by JW Platform is its SEO definition. However, there did not seem to be a way to integrate that data to our platform if selected thus only leaving the benefits of that data to be established on the individual video page hosted by JW Platform, which isn't useful in the end to the client value we are trying to deliver for our VideoproFile.net solution
Ross R. Mason | TrustRadius Reviewer

Alternatives Considered

Brightcove Video

Marketing department favors it because EVERYONE uses YouTube. Overall, YouTube offers decent features and functionality. But Brightcove offers the ability to brand and style players, and control what our users see (and so much more) and YouTube does not. For instance, on YouTube, users are presented with other videos (which could contain competitor videos).
Anonymous | TrustRadius Reviewer

JW Player

JW had more player options, a better/more intuitive user interface, was altogether faster both in rendering the uploaded videos and in time to load on the web page. The integration with OpenX for pre-roll was faster and easier than with Brightcove, and lastly, they offered a great price for service.
Jim Cairl | TrustRadius Reviewer

Return on Investment

Brightcove Video

  • Again, there has been a huge cost savings which significantly improved our ROI
  • There has also been less time spent on learning new technologies and training additional staff on maintaining a video server.
  • Less time spent on the previous two points has allowed me to focus on other areas within the department that needed improvement.
Grant Benatar | TrustRadius Reviewer

JW Player

  • JW Player has was less expensive (without sacrificing quality) than our previous video platform so the ROI was instant.
  • We were easily able to add a variety of video advertising options including pre-roll, mid-roll and post-roll.
  • The quality and consistancy of the look of the video has enabled us to grow our video views by well over 100% since starting with JW.
Jim Manney | TrustRadius Reviewer

Pricing Details

Brightcove Video

General

Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

JW Player

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Rating Summary

Likelihood to Recommend

Brightcove Video
7.4
JW Player
8.0

Likelihood to Renew

Brightcove Video
9.0
JW Player
10.0

Usability

Brightcove Video
9.0
JW Player
9.0

Support Rating

Brightcove Video
4.0
JW Player
7.0

Implementation Rating

Brightcove Video
JW Player
7.0

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