Brightcove Video vs JW Player | TrustRadius

What users are saying about

Score 7.8 out of 10

Based on 38 reviews and ratings

Score 7.8 out of 10

Based on 13 reviews and ratings

Feature Rating Comparison

Brightcove Video

JW Player

Support for advertisements

Video SEO

Brightcove Video

JW Player

Video access controls

User management

Video link sharing

External video

Brightcove Video

JW Player

Player customization

Embedded videos

Video quality / Bandwidth controls

Mobile compatibility

Brightcove Video

JW Player

Per viewer tracking

Per video tracking

Video analytics dashboard

Brightcove Video

JW Player

On-Demand video

Live streaming

Video upload & format support

Video library / File management

Video portal

Pros

Ability to easily output a JSON response for requested video data. This makes it easy to work with Brightcove as partner.
The read APIs are very flexible and can the output can be easily customized using cgi args. This provides great customization of the output and sorting and filtering mechanisms to find the videos you're looking for.
The ability to add captions to videos is good, especially with the regulations requiring video captioning. DFXP support works great as long as the player is given the exact XML format it is looking for.

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Verified User

Engineer in Engineering

Internet Company, 51-200 employees

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Responsive HTML5
Provides share functionality built into the player
Platform use enables playlist functionality and playlist players which can be customized or versioned for specific uses
Videos uploaded to the JW Platform automatically provide multiple image frame options for selecting video thumbnail

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Chief Executive Officer

Motion Media SolutionsMedia Production, 1-10 employees

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Cons

The code for customizing the video player can be made easier, I think it still uses BEML code.
Easily accessible ready made code will help users like me to implement a cool looking player.
I would love to implement Brightcove video cloud on most of the projects that I work on and I see we could use it in so many different ways but pricing is not easily available on the website.
Again if I could work with someone to price for small, medium and large businesses that would be great.

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Verified User

Engineer in Information Technology

E-Learning Company, 501-1000 employees

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Definitely missing the ability (in and easy way) to have clickable links in the video.
Analytics is a little cumbersome and not very user-friendly.

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Digital & Video Specialist

Allured Business MediaPublishing, 11-50 employees

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Likelihood to Renew

Brightcove Video 9.0

Based on 14 answers

It took quite some time to upload and organize our video library. The amount of time it would require to relocate all this information outweighs any negative aspect I personally have with the experience. They have been pretty good to work with and from speaking with my Brightcove rep, I know some of the issues I have listed are currently being addressed and tested for future releases.

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Senior Digital Designer

Globus family of brandsLeisure, Travel & Tourism, 201-500 employees

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JW Player 10.0

Based on 1 answer

Just made the decision to renew given demonstrated improvements being made to the platform to expand compatibility for its player use on devices such as Apple TV, as well as improvements made recently to its JW Platform Dashboard

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Chief Executive Officer

Motion Media SolutionsMedia Production, 1-10 employees

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Usability

Brightcove Video 9.0

Based on 1 answer

Very usable! I don't see any major flaws

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Verified User

Engineer in Engineering

Internet Company, 51-200 employees

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JW Player 9.0

Based on 1 answer

Reliability and compatibility on a majority of platforms. Would have received a 10 except recent versions of browsers such as Firefox are now defaulting against Flash components and thus prompting approval from users BEFORE loading which is a HUGE obstacle to an effective user experience thus creating concerns by end-users unnecessarily and risking that they will NOT accept the prompts, thus leaving unable to view video content hosted using the JW Player. Assurances by JW support suggest they will resolve this, so we'll see...

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Chief Executive Officer

Motion Media SolutionsMedia Production, 1-10 employees

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Support Rating

Brightcove Video 4.0

Based on 4 answers

We are notified often of downtime, and I have not heard from a support rep for over a year. It really makes it hard to learn what new things are coming out and how we can take our video to the next level when there is no contact from the team on a regular cadence.

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Stacy Stanislaw

Sr Leader

CoreLogicFinancial Services, 5001-10,000 employees

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JW Player 7.0

Based on 2 answers

Support is reasonable. I from time to time have made suggestions on improvements that would be nice to see (like the ability to have a clickable link within the video - that is easy to create, without tons of coding) and it seems as though I never see it happen or get much response to "suggestions" to upgrade the software. The good news, other than a few things as I mentioned above, overall, I don't have many "technical issues" in the platform, which is a good thing. On occasion, I have seen some "issues" with the delivery of the video, but it has been pretty scarce. So it is dependable.

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Digital & Video Specialist

Allured Business MediaPublishing, 11-50 employees

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Implementation Rating

No score

No answers yet

No answers on this topic

JW Player 7.0

Based on 1 answer

One of the primary features promoted by JW Platform is its SEO definition. However, there did not seem to be a way to integrate that data to our platform if selected thus only leaving the benefits of that data to be established on the individual video page hosted by JW Platform, which isn't useful in the end to the client value we are trying to deliver for our VideoproFile.net solution

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Chief Executive Officer

Motion Media SolutionsMedia Production, 1-10 employees

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Alternatives Considered

Marketing department favors it because EVERYONE uses YouTube. Overall, YouTube offers decent features and functionality. But Brightcove offers the ability to brand and style players, and control what our users see (and so much more) and YouTube does not. For instance, on YouTube, users are presented with other videos (which could contain competitor videos).

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Verified User

Employee in Information Technology

Insurance Company, 51-200 employees

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JW had more player options, a better/more intuitive user interface, was altogether faster both in rendering the uploaded videos and in time to load on the web page. The integration with OpenX for pre-roll was faster and easier than with Brightcove, and lastly, they offered a great price for service.

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Director, Online Advertising and Operations

PlaybillPublishing, 51-200 employees

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Return on Investment

Again, there has been a huge cost savings which significantly improved our ROI
There has also been less time spent on learning new technologies and training additional staff on maintaining a video server.
Less time spent on the previous two points has allowed me to focus on other areas within the department that needed improvement.

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Director of Digital Media

Tarrant County CollegeMedia Production, 11-50 employees

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JW Player has was less expensive (without sacrificing quality) than our previous video platform so the ROI was instant.
We were easily able to add a variety of video advertising options including pre-roll, mid-roll and post-roll.
The quality and consistancy of the look of the video has enabled us to grow our video views by well over 100% since starting with JW.

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Director of Video Content

Forum CommunicationsMedia Production, 1001-5000 employees

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Pricing Details

General

Free Trial

Yes

Free/Freemium Version

—

Premium Consulting/Integration Services

—

Entry-level set up fee?

No

General

Free Trial

—

Free/Freemium Version

—

Premium Consulting/Integration Services

—

Entry-level set up fee?

No

Rating Summary

Brightcove Video

JW Player

Brightcove Video

JW Player

Brightcove Video

JW Player

Brightcove Video

JW Player

Brightcove Video

JW Player

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