What users are saying about

Brightcove Video vs JW Player

Brightcove Video
40 Ratings
JW Player
15 Ratings

Brightcove Video

40 Ratings
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Score 8.2 out of 100

Based on 40 reviews and ratings

JW Player

15 Ratings
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Score 9 out of 100

Based on 15 reviews and ratings

Feature Set Ratings

    Video Marketing

    Brightcove Video

    Feature Set Not Supported
    N/A
    8.6

    JW Player

    86%
    JW Player ranks higher in 2/2 features
    JW Player ranks higher in 2/2 features

    Support for advertisements

    N/A
    0 Ratings
    9.1
    91%
    2 Ratings

    Video SEO

    N/A
    0 Ratings
    8.1
    81%
    2 Ratings

    Video Security

    Brightcove Video

    Feature Set Not Supported
    N/A
    7.8

    JW Player

    78%
    JW Player ranks higher in 4/4 features
    JW Player ranks higher in 4/4 features

    Video access controls

    N/A
    0 Ratings
    9.0
    90%
    1 Rating

    User management

    N/A
    0 Ratings
    9.0
    90%
    1 Rating

    Video link sharing

    N/A
    0 Ratings
    7.0
    70%
    3 Ratings

    External video

    N/A
    0 Ratings
    6.0
    60%
    2 Ratings

    Video Player

    Brightcove Video

    Feature Set Not Supported
    N/A
    7.0

    JW Player

    70%
    JW Player ranks higher in 4/4 features
    JW Player ranks higher in 4/4 features

    Player customization

    N/A
    0 Ratings
    2.0
    20%
    3 Ratings

    Embedded videos

    N/A
    0 Ratings
    6.0
    60%
    3 Ratings

    Video quality / Bandwidth controls

    N/A
    0 Ratings
    10.0
    100%
    3 Ratings

    Mobile compatibility

    N/A
    0 Ratings
    10.0
    100%
    3 Ratings

    Video Analytics

    Brightcove Video

    Feature Set Not Supported
    N/A
    1.0

    JW Player

    10%
    JW Player ranks higher in 3/3 features
    JW Player ranks higher in 3/3 features

    Per viewer tracking

    N/A
    0 Ratings
    1.0
    10%
    1 Rating

    Per video tracking

    N/A
    0 Ratings
    1.0
    10%
    2 Ratings

    Video analytics dashboard

    N/A
    0 Ratings
    1.0
    10%
    3 Ratings

    Video Hosting, Management & Storage

    Brightcove Video

    Feature Set Not Supported
    N/A
    8.6

    JW Player

    86%
    JW Player ranks higher in 5/5 features
    JW Player ranks higher in 5/5 features

    On-Demand video

    N/A
    0 Ratings
    6.0
    60%
    3 Ratings

    Live streaming

    N/A
    0 Ratings
    10.0
    100%
    1 Rating

    Video upload & format support

    N/A
    0 Ratings
    10.0
    100%
    3 Ratings

    Video library / File management

    N/A
    0 Ratings
    7.0
    70%
    3 Ratings

    Video portal

    N/A
    0 Ratings
    10.0
    100%
    1 Rating

    Attribute Ratings

    • JW Player is rated higher in 2 areas: Likelihood to Renew, Support Rating
    • Brightcove Video and JW Player are tied in 2 areas: Likelihood to Recommend, Usability

    Likelihood to Recommend

    8.0

    Brightcove Video

    80%
    16 Ratings
    8.0

    JW Player

    80%
    4 Ratings

    Likelihood to Renew

    9.0

    Brightcove Video

    90%
    13 Ratings
    10.0

    JW Player

    100%
    1 Rating

    Usability

    9.0

    Brightcove Video

    90%
    1 Rating
    9.0

    JW Player

    90%
    1 Rating

    Support Rating

    4.0

    Brightcove Video

    40%
    4 Ratings
    7.0

    JW Player

    70%
    4 Ratings

    Implementation Rating

    Brightcove Video

    N/A
    0 Ratings
    7.0

    JW Player

    70%
    2 Ratings

    Likelihood to Recommend

    Brightcove Video

    It works very nicely for our company site because it can easily and seamlessly embed into the site and email HTML pages. It also has picture in picture, sharing, closed captioning (CC) as basic functions. It will also show the time of the video. Because these are short-term-use videos or might get updated frequently and also are just targeting a specific audience, being able to hide or not able to show the number of views or date published (unlike YouTube) actually helps us.

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    Anonymous | TrustRadius Reviewer
    Verified User
    View all 16 answers on this topic

    JW Player

    JW Player has flexible plans that won't cost you a lot of money. If you are a startup, JW offers a variety of plans that will suit your specific needs and grow with you as your company grows. You do not need to be a video expert to understand how to upload a video, which allows nearly anyone in the office to do it.

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    Jim Manney | TrustRadius Reviewer
    Jim Manney
    View all 4 answers on this topic

    Pros

    Brightcove Video

    • Ability to easily output a JSON response for requested video data. This makes it easy to work with Brightcove as partner.
    • The read APIs are very flexible and can the output can be easily customized using cgi args. This provides great customization of the output and sorting and filtering mechanisms to find the videos you're looking for.
    • The ability to add captions to videos is good, especially with the regulations requiring video captioning. DFXP support works great as long as the player is given the exact XML format it is looking for.

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    Anonymous | TrustRadius Reviewer
    Verified User
    View all 16 answers on this topic

    JW Player

    • Responsive HTML5
    • Provides share functionality built into the player
    • Platform use enables playlist functionality and playlist players which can be customized or versioned for specific uses
    • Videos uploaded to the JW Platform automatically provide multiple image frame options for selecting video thumbnail

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    Ross R. Mason | TrustRadius Reviewer
    Ross R. Mason
    View all 4 answers on this topic

    Cons

    Brightcove Video

    • The code for customizing the video player can be made easier, I think it still uses BEML code.
    • Easily accessible ready made code will help users like me to implement a cool looking player.
    • I would love to implement Brightcove video cloud on most of the projects that I work on and I see we could use it in so many different ways but pricing is not easily available on the website.
    • Again if I could work with someone to price for small, medium and large businesses that would be great.

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    Anonymous | TrustRadius Reviewer
    Verified User
    View all 16 answers on this topic

    JW Player

    • Definitely missing the ability (in and easy way) to have clickable links in the video.
    • Analytics is a little cumbersome and not very user-friendly.

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    Bryan Crowe | TrustRadius Reviewer
    Bryan Crowe
    View all 4 answers on this topic

    Pricing Details

    Brightcove Video

    General

    Free Trial
    Yes
    Free/Freemium Version
    —
    Premium Consulting/Integration Services
    —
    Entry-level set up fee?
    No

    Starting Price

    —

    JW Player

    General

    Free Trial
    —
    Free/Freemium Version
    —
    Premium Consulting/Integration Services
    —
    Entry-level set up fee?
    No

    Starting Price

    —

    Likelihood to Renew

    Brightcove Video

    Brightcove Video 9.0
    Based on 13 answers
    It took quite some time to upload and organize our video library. The amount of time it would require to relocate all this information outweighs any negative aspect I personally have with the experience. They have been pretty good to work with and from speaking with my Brightcove rep, I know some of the issues I have listed are currently being addressed and tested for future releases.

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    Colby Iannazzo | TrustRadius Reviewer
    Colby Iannazzo
    View all 13 answers on this topic

    JW Player

    JW Player 10.0
    Based on 1 answer
    Just made the decision to renew given demonstrated improvements being made to the platform to expand compatibility for its player use on devices such as Apple TV, as well as improvements made recently to its JW Platform Dashboard

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    Ross R. Mason | TrustRadius Reviewer
    Ross R. Mason
    View all 1 answers on this topic

    Usability

    Brightcove Video

    Brightcove Video 9.0
    Based on 1 answer
    Very usable! I don't see any major flaws

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    Anonymous | TrustRadius Reviewer
    Verified User
    View all 1 answers on this topic

    JW Player

    JW Player 9.0
    Based on 1 answer
    Reliability and compatibility on a majority of platforms. Would have received a 10 except recent versions of browsers such as Firefox are now defaulting against Flash components and thus prompting approval from users BEFORE loading which is a HUGE obstacle to an effective user experience thus creating concerns by end-users unnecessarily and risking that they will NOT accept the prompts, thus leaving unable to view video content hosted using the JW Player. Assurances by JW support suggest they will resolve this, so we'll see...

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    Ross R. Mason | TrustRadius Reviewer
    Ross R. Mason
    View all 1 answers on this topic

    Support Rating

    Brightcove Video

    Brightcove Video 4.0
    Based on 4 answers
    We are notified often of downtime, and I have not heard from a support rep for over a year. It really makes it hard to learn what new things are coming out and how we can take our video to the next level when there is no contact from the team on a regular cadence.

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    Stacy Stanislaw | TrustRadius Reviewer
    Stacy Stanislaw
    View all 4 answers on this topic

    JW Player

    JW Player 7.0
    Based on 4 answers
    Support is reasonable. I from time to time have made suggestions on improvements that would be nice to see (like the ability to have a clickable link within the video - that is easy to create, without tons of coding) and it seems as though I never see it happen or get much response to "suggestions" to upgrade the software. The good news, other than a few things as I mentioned above, overall, I don't have many "technical issues" in the platform, which is a good thing. On occasion, I have seen some "issues" with the delivery of the video, but it has been pretty scarce. So it is dependable.

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    Bryan Crowe | TrustRadius Reviewer
    Bryan Crowe
    View all 4 answers on this topic

    Implementation Rating

    Brightcove Video

    No score
    No answers yet
    No answers on this topic

    JW Player

    JW Player 7.0
    Based on 2 answers
    One of the primary features promoted by JW Platform is its SEO definition. However, there did not seem to be a way to integrate that data to our platform if selected thus only leaving the benefits of that data to be established on the individual video page hosted by JW Platform, which isn't useful in the end to the client value we are trying to deliver for our VideoproFile.net solution

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    Ross R. Mason | TrustRadius Reviewer
    Ross R. Mason
    View all 2 answers on this topic

    Alternatives Considered

    Brightcove Video

    Marketing department favors it because EVERYONE uses YouTube. Overall, YouTube offers decent features and functionality. But Brightcove offers the ability to brand and style players, and control what our users see (and so much more) and YouTube does not. For instance, on YouTube, users are presented with other videos (which could contain competitor videos).

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    Anonymous | TrustRadius Reviewer
    Verified User
    View all 16 answers on this topic

    JW Player

    JW had more player options, a better/more intuitive user interface, was altogether faster both in rendering the uploaded videos and in time to load on the web page. The integration with OpenX for pre-roll was faster and easier than with Brightcove, and lastly, they offered a great price for service.

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    Jim Cairl | TrustRadius Reviewer
    Jim Cairl
    View all 4 answers on this topic

    Return on Investment

    Brightcove Video

    • Again, there has been a huge cost savings which significantly improved our ROI
    • There has also been less time spent on learning new technologies and training additional staff on maintaining a video server.
    • Less time spent on the previous two points has allowed me to focus on other areas within the department that needed improvement.

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    Grant Benatar | TrustRadius Reviewer
    Grant Benatar
    View all 16 answers on this topic

    JW Player

    • JW Player has was less expensive (without sacrificing quality) than our previous video platform so the ROI was instant.
    • We were easily able to add a variety of video advertising options including pre-roll, mid-roll and post-roll.
    • The quality and consistancy of the look of the video has enabled us to grow our video views by well over 100% since starting with JW.

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    Jim Manney | TrustRadius Reviewer
    Jim Manney
    View all 4 answers on this topic

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