What users are saying about
82 Ratings
39 Ratings
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Score 8.2 out of 100
82 Ratings
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Score 9.2 out of 100

Likelihood to Recommend

Brightcove Video

It works very nicely for our company site because it can easily and seamlessly embed into the site and email HTML pages. It also has picture in picture, sharing, closed captioning (CC) as basic functions. It will also show the time of the video. Because these are short-term-use videos or might get updated frequently and also are just targeting a specific audience, being able to hide or not able to show the number of views or date published (unlike YouTube) actually helps us.
Anonymous | TrustRadius Reviewer

Loom

Here are a few ways I use Looms in my business:
  1. When assigning tasks to my team. Fire up a loom, talk through what I want, show examples. BOOM!(Oh, the time saved and mistakes avoided.)
  2. When reporting issues or asking for support from software companies.(Oh, the back and forth requests for more details, skipped.)
  3. When giving revision requests.(Video is THE fastest possible way to describe what’s working and what’s not about a design/page/whatever.)
  4. For creating quick step-by-step training videos as documentation for systems we build for our clients in my consulting business.
Tobin Jarrett Poppenberg | TrustRadius Reviewer

Pros

Brightcove Video

  • Ability to easily output a JSON response for requested video data. This makes it easy to work with Brightcove as partner.
  • The read APIs are very flexible and can the output can be easily customized using cgi args. This provides great customization of the output and sorting and filtering mechanisms to find the videos you're looking for.
  • The ability to add captions to videos is good, especially with the regulations requiring video captioning. DFXP support works great as long as the player is given the exact XML format it is looking for.
Anonymous | TrustRadius Reviewer

Loom

  • Allows you to share your screen across the internet immediately. No downloading large video files
  • You can specify if you want to include your headshot, voice, or both in your screen share.
  • You can set custom privacy settings to ensure that your information is safe and secure.
  • It's easy to embed files into a website, copy/paste the link into an email, or download and upload to a website. Very desktop and mobile friendly, no matter what browser you're using.
  • I also love that you can watch videos at 2x the speed. It makes my work flow extremely efficient.
Alyssa Parr | TrustRadius Reviewer

Cons

Brightcove Video

  • The code for customizing the video player can be made easier, I think it still uses BEML code.
  • Easily accessible ready made code will help users like me to implement a cool looking player.
  • I would love to implement Brightcove video cloud on most of the projects that I work on and I see we could use it in so many different ways but pricing is not easily available on the website.
  • Again if I could work with someone to price for small, medium and large businesses that would be great.
Anonymous | TrustRadius Reviewer

Loom

  • I'd like Loom to have more shapes of video cam recording instead of just circle
  • I'd like Loom to be priced higher for premium features and give more minutes and free with basic features
  • I'd like loom to be more competitive in sales and marketing like vidyard
Roshinee Pandiarajan | TrustRadius Reviewer

Likelihood to Renew

Brightcove Video

Brightcove Video 9.0
Based on 14 answers
It took quite some time to upload and organize our video library. The amount of time it would require to relocate all this information outweighs any negative aspect I personally have with the experience. They have been pretty good to work with and from speaking with my Brightcove rep, I know some of the issues I have listed are currently being addressed and tested for future releases.
Colby Iannazzo | TrustRadius Reviewer

Loom

Loom 8.0
Based on 1 answer
Loom is a very good product which has many different use cases that help us to keep our products supported, allow our products to be sold, and allow us to talk with one another in the company. There are not many glaring issues with Loom that would hold me back from continuing to use this service but the main question will be how they stack up with the other video products on the market and their direct competition.
Anonymous | TrustRadius Reviewer

Usability

Brightcove Video

Brightcove Video 9.0
Based on 1 answer
Very usable! I don't see any major flaws
Anonymous | TrustRadius Reviewer

Loom

Loom 10.0
Based on 3 answers
It's dirt easy for the one thing it does exceptionally well. If you think, "hmmm, I should make a quick screen capture of this thing on screen, you can start recording in seconds with almost no additional effort." Once you're done, the recording is automatically uploaded to your account site, and automatically creates a URL you can copy and share with your target audience. From IDEA to EXECUTION to DISTRIBUTION is literally seconds.
Jack Edward Heald | TrustRadius Reviewer

Performance

Brightcove Video

No score
No answers yet
No answers on this topic

Loom

Loom 10.0
Based on 4 answers
Loom is one of my favorite solutions and I've been a raving fan since they first launched. The value of quickly sharing videos in seconds is amazing. Our customers love it so much that they have even downloaded the Loom Chrome extension for their own use with their clients! It's so simple, and nothing else compares or competes.
Anonymous | TrustRadius Reviewer

Support Rating

Brightcove Video

Brightcove Video 4.0
Based on 4 answers
We are notified often of downtime, and I have not heard from a support rep for over a year. It really makes it hard to learn what new things are coming out and how we can take our video to the next level when there is no contact from the team on a regular cadence.
Stacy Stanislaw | TrustRadius Reviewer

Loom

Loom 8.8
Based on 16 answers
I use Loom for simple tasks. Never used customer support really. It's so simple to use. I haven't had any real issue with Loom which would require customer support to help me out. So I just put 5 because I don't know if the customer support is good or bad since I never used, so I'm kind of neutral.
Anonymous | TrustRadius Reviewer

Alternatives Considered

Brightcove Video

Marketing department favors it because EVERYONE uses YouTube. Overall, YouTube offers decent features and functionality. But Brightcove offers the ability to brand and style players, and control what our users see (and so much more) and YouTube does not. For instance, on YouTube, users are presented with other videos (which could contain competitor videos).
Anonymous | TrustRadius Reviewer

Loom

There are plenty of screengrab / screen recording tools out there. I like loom based on it's simplicity for acheiving regularly occuring challenges. I don't typically need anything heavier, so having this as a quick tool is great!
Jeff Garon | TrustRadius Reviewer

Return on Investment

Brightcove Video

  • Again, there has been a huge cost savings which significantly improved our ROI
  • There has also been less time spent on learning new technologies and training additional staff on maintaining a video server.
  • Less time spent on the previous two points has allowed me to focus on other areas within the department that needed improvement.
Grant Benatar | TrustRadius Reviewer

Loom

  • Loom has saved us a lot of time because we can record videos for our customers instead of walking them through something one-on-one.
  • Loom has helped us have better tools for our customers who often request video trainings.
  • Loom has helped us easily communicate with each other as a team about how new software works, how to replicate bugs we see, and other messages that work best with visuals.
Andrea Cross | TrustRadius Reviewer

Pricing Details

Brightcove Video

General

Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Brightcove Video Editions & Modules

Additional Pricing Details

Loom

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
Optional

Loom Editions & Modules

Edition
StarterFree
Business$102
EnterpriseCustom Pricing
  1. none
  2. per creator/per month
  3. none
Additional Pricing Details

Add comparison