Brightcove vs. muse.ai

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Brightcove
Score 8.6 out of 10
N/A
Brightcove Video is a video hosting and publishing solution. The company also provides a cloud media processing product called Zencoder.N/A
muse.ai
Score 8.3 out of 10
N/A
muse.ai provides video hosting and streaming for businesses and individuals. Using muse.ai, users can store, share, and embed videos and video collections. It features content based search that lets users find moments of interest. Includes a lightweight video player that supports adaptive streaming, subtitles, search, chapters, casting to remote devices, and call-to-action. Users can embed interactive video collections and playlists. The embeddings are responsive by default and…N/A
Pricing
Brightcovemuse.ai
Editions & Modules
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
Brightcovemuse.ai
Free Trial
YesYes
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
YesYes
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details
More Pricing Information
Features
Brightcovemuse.ai
Video Security
Comparison of Video Security features of Product A and Product B
Brightcove
-
Ratings
muse.ai
10.0
1 Ratings
14% above category average
Video access controls00 Ratings10.01 Ratings
Video link sharing00 Ratings10.01 Ratings
Video Player
Comparison of Video Player features of Product A and Product B
Brightcove
-
Ratings
muse.ai
9.3
1 Ratings
10% above category average
Player customization00 Ratings7.01 Ratings
Embedded videos00 Ratings10.01 Ratings
Video quality / Bandwidth controls00 Ratings10.01 Ratings
Mobile compatibility00 Ratings10.01 Ratings
Video Hosting, Management & Storage
Comparison of Video Hosting, Management & Storage features of Product A and Product B
Brightcove
-
Ratings
muse.ai
8.7
1 Ratings
3% above category average
Video upload & format support00 Ratings10.01 Ratings
Video library / File management00 Ratings8.01 Ratings
Video portal00 Ratings8.01 Ratings
Best Alternatives
Brightcovemuse.ai
Small Businesses
Vimeo
Vimeo
Score 7.8 out of 10
Wistia
Wistia
Score 8.9 out of 10
Medium-sized Companies
Vimeo
Vimeo
Score 7.8 out of 10
Flipgrid
Flipgrid
Score 1.8 out of 10
Enterprises
Kaltura
Kaltura
Score 8.0 out of 10
Panopto
Panopto
Score 7.6 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
Brightcovemuse.ai
Likelihood to Recommend
8.0
(16 ratings)
10.0
(1 ratings)
Likelihood to Renew
9.0
(13 ratings)
-
(0 ratings)
Usability
9.0
(1 ratings)
-
(0 ratings)
Support Rating
4.0
(2 ratings)
-
(0 ratings)
User Testimonials
Brightcovemuse.ai
Likelihood to Recommend
Brightcove
It works very nicely for our company site because it can easily and seamlessly embed into the site and email HTML pages. It also has picture in picture, sharing, closed captioning (CC) as basic functions. It will also show the time of the video. Because these are short-term-use videos or might get updated frequently and also are just targeting a specific audience, being able to hide or not able to show the number of views or date published (unlike YouTube) actually helps us.
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Musai Inc.
Muse.ai offers a great option for video hosting for videos for bloggers, online content creators, course creators, coaches, online marketers, or anyone needing to host videos on a secure, fast, efficient, easy to use and affordable platform. The price is super affordable compared to other video host platforms. Muse.ai offers many features and functions for video hosting including some video player customization, public, private and embedded only video options, different sharing options and auto transcription. I have not found the automatic transcription/captions to be very accurate so I still use another program for my captions and manually upload them. (Muse.ai does offer the option to add your own captions so this is not an issue for me and only takes a couple more minutes time.)
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Pros
Brightcove
  • Ability to easily output a JSON response for requested video data. This makes it easy to work with Brightcove as partner.
  • The read APIs are very flexible and can the output can be easily customized using cgi args. This provides great customization of the output and sorting and filtering mechanisms to find the videos you're looking for.
  • The ability to add captions to videos is good, especially with the regulations requiring video captioning. DFXP support works great as long as the player is given the exact XML format it is looking for.
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Musai Inc.
  • user friendly
  • affordable
  • excellent uptime
  • good customer support
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Cons
Brightcove
  • The code for customizing the video player can be made easier, I think it still uses BEML code.
  • Easily accessible ready made code will help users like me to implement a cool looking player.
  • I would love to implement Brightcove video cloud on most of the projects that I work on and I see we could use it in so many different ways but pricing is not easily available on the website.
  • Again if I could work with someone to price for small, medium and large businesses that would be great.
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Musai Inc.
  • better audio transcription
  • more video player customizations
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Likelihood to Renew
Brightcove
It took quite some time to upload and organize our video library. The amount of time it would require to relocate all this information outweighs any negative aspect I personally have with the experience. They have been pretty good to work with and from speaking with my Brightcove rep, I know some of the issues I have listed are currently being addressed and tested for future releases.
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Musai Inc.
No answers on this topic
Usability
Brightcove
Very usable! I don't see any major flaws
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Musai Inc.
No answers on this topic
Support Rating
Brightcove
We are notified often of downtime, and I have not heard from a support rep for over a year. It really makes it hard to learn what new things are coming out and how we can take our video to the next level when there is no contact from the team on a regular cadence.
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Musai Inc.
No answers on this topic
Alternatives Considered
Brightcove
Marketing department favors it because EVERYONE uses YouTube. Overall, YouTube offers decent features and functionality. But Brightcove offers the ability to brand and style players, and control what our users see (and so much more) and YouTube does not. For instance, on YouTube, users are presented with other videos (which could contain competitor videos).
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Musai Inc.
Initially, it came down to the price. Muse.ai was $60 a year vs $200 for Vimeo. (Wistia is even more). Muse.ai may not have as many bells and whistles and options as Vimeo BUT they have everything I need for video hosting for videos on my blog, for my clients and within my member website for my online courses, classes and workshops. It is very easy to upload, customize, choose your settings and grab your embed or share links for your videos on their platform. I have only had to reach out to their customer support a couple of times, but each time I received a fast and friendly response.
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Return on Investment
Brightcove
  • Again, there has been a huge cost savings which significantly improved our ROI
  • There has also been less time spent on learning new technologies and training additional staff on maintaining a video server.
  • Less time spent on the previous two points has allowed me to focus on other areas within the department that needed improvement.
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Musai Inc.
  • saves me several hundred dollars annually compared to other video platforms I previously used ($140 less annually than Vimeo, for instance)
  • saves me time in uploading and customizing my videos and grabbing the embed code
  • so far, 100% uptime - meaning my clients and customers aren't having issues accessing content
  • mobile-friendly video player, ease of use for my customers and clients who are viewing the videos
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ScreenShots

Brightcove Screenshots

Screenshot of Go beyond tracking plays and impressions and fuel your programs with video engagement data that signals who is getting the most value from your content.Screenshot of Deliver interactive video on-demand and live experiences - chat, polls, click to purchase, sentiment, quizzes, branching journeys, and more - that increase engagement, provide more data on your audiences, and turn viewers from passive observers to active participants.Screenshot of Deliver live and on-demand video experiences that are easy to create and manage from a single platform. Orchestrate rich, beautiful experiences that promote your brand and your content and keep audiences engaged with interactive elements.Screenshot of Start to think of your video content as your greatest asset for connecting with every audience on any device, whether it's web, mobile, or connected TVs. Reach all your audiences, including customers, prospects, partners, teams, anyone and everyone!Screenshot of Understand audience engagement to inform content strategies and audience preferences to ensure you’re delivering the best streaming video experiences possible.