What users are saying about
Top Rated
70 Ratings
36 Ratings
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Score 6.9 out of 100
Top Rated
70 Ratings
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Score 8.3 out of 100

Likelihood to Recommend

Brightcove Video

Brightcove is well suited for large enterprises that are concerned with video security. Works well for all types of departments from marketing to internal communications. It also provides several plugins which makes it easy to integrate with a technology stack. Brightcove licensing is not ideal for large enterprises that are trying to keep costs down. It is not the best platform for sales enablement when compared to the competition.
Stacy Stanislaw | TrustRadius Reviewer

Vimeo

I think Vimeo is well-used by organizations or people interested in placing the videos within another platform (within an app, embedded in a website, etc.) rather than someone looking for a video platform for social media purposes. I would say Vimeo is a wonderful business solution rather than a personal outlet.
Marissa Roth | TrustRadius Reviewer

Feature Rating Comparison

Video Marketing

Brightcove Video
Vimeo
7.4
Lead generation
Brightcove Video
Vimeo
7.5
Video personalization
Brightcove Video
Vimeo
7.9
eCommerce
Brightcove Video
Vimeo
6.2
Support for advertisements
Brightcove Video
Vimeo
7.1
Video SEO
Brightcove Video
Vimeo
7.9
Integration to Marketing Automation
Brightcove Video
Vimeo
7.7

Video Platform Integrations

Brightcove Video
Vimeo
6.2
Integration to Salesforce.com
Brightcove Video
Vimeo
5.4
Integration to Marketo
Brightcove Video
Vimeo
5.8
Integration to HubSpot
Brightcove Video
Vimeo
6.1
Integration to Eloqua
Brightcove Video
Vimeo
5.9
Integration to LMS
Brightcove Video
Vimeo
7.5

Video Security

Brightcove Video
Vimeo
9.4
Video access controls
Brightcove Video
Vimeo
9.2
User management
Brightcove Video
Vimeo
9.2
Video link sharing
Brightcove Video
Vimeo
9.7
Internal video
Brightcove Video
Vimeo
9.4
External video
Brightcove Video
Vimeo
9.4

Video Player

Brightcove Video
Vimeo
8.9
Player customization
Brightcove Video
Vimeo
8.5
Embedded videos
Brightcove Video
Vimeo
9.6
Video quality / Bandwidth controls
Brightcove Video
Vimeo
8.5
Mobile compatibility
Brightcove Video
Vimeo
8.8

Video Analytics

Brightcove Video
Vimeo
8.2
A/B testing
Brightcove Video
Vimeo
6.7
Streaming quality reports
Brightcove Video
Vimeo
7.8
Per viewer tracking
Brightcove Video
Vimeo
8.4
Per video tracking
Brightcove Video
Vimeo
9.3
Video analytics dashboard
Brightcove Video
Vimeo
8.8

Video Hosting, Management & Storage

Brightcove Video
Vimeo
8.0
On-Demand video
Brightcove Video
Vimeo
7.6
Live streaming
Brightcove Video
Vimeo
7.4
Impact of streaming on network
Brightcove Video
Vimeo
7.0
Video upload & format support
Brightcove Video
Vimeo
7.7
Video library / File management
Brightcove Video
Vimeo
8.7
Video portal
Brightcove Video
Vimeo
9.2

Video Engagement

Brightcove Video
Vimeo
7.0
Audience polling
Brightcove Video
Vimeo
5.1
Audience Q&A / Live chat
Brightcove Video
Vimeo
6.6
Video comments
Brightcove Video
Vimeo
9.1

Pros

Brightcove Video

  • Ability to easily output a JSON response for requested video data. This makes it easy to work with Brightcove as partner.
  • The read APIs are very flexible and can the output can be easily customized using cgi args. This provides great customization of the output and sorting and filtering mechanisms to find the videos you're looking for.
  • The ability to add captions to videos is good, especially with the regulations requiring video captioning. DFXP support works great as long as the player is given the exact XML format it is looking for.
Anonymous | TrustRadius Reviewer

Vimeo

  • Image and Branding - Vimeo has always had an edge on design and branding versus its competitors like YouTube. Using Vimeo as a content delivery platform gives the appearance of being luxurious and having a high-end product.
  • Video Configuration - I've used YouTube through multiple iterations of their video management and configuration options, and Vimeo has continued to beat it hands down, both in ease of use and robustness. I can easily organize my Vimeo videos into tags and playlists while I still struggle with YouTube, where it is quite laborious.
  • User Interaction - Vimeo allows you to capture user email addresses for email lists with ease, something its competitors have not figured out yet. You can easily split your video into chapters and hyperlink from within the video to other areas, features which competitors like YouTube have in some form but not nearly as easy to use or well-implemented as Vimeo.
  • Video Analytics - Vimeo has a full-featured analytics suite that helps content creators understand user interaction and engagement with their videos.
  • Versioning and Collaboration - Vimeo has workflows for video history and for collaboration where you can have a content creator upload a video which enters a pipeline for an editor to approve. I have not used these workflows, but it's pretty cool that they have implemented features like this.
  • Custom Micro-Sites - I have only ever embedded Vimeo videos in websites that I've created, or sent them as links to clients, but I have seen well-designed micro-sites for content creators built using Vimeo. Overall, Vimeo does design and branding very well. Their micro-sites look much better, visually speaking, than competitors like YouTube whose equivalent feature, the YouTube Channel, just seems dry in comparison.
Jonah Dempcy | TrustRadius Reviewer

Cons

Brightcove Video

  • The code for customizing the video player can be made easier, I think it still uses BEML code.
  • Easily accessible ready made code will help users like me to implement a cool looking player.
  • I would love to implement Brightcove video cloud on most of the projects that I work on and I see we could use it in so many different ways but pricing is not easily available on the website.
  • Again if I could work with someone to price for small, medium and large businesses that would be great.
Anonymous | TrustRadius Reviewer

Vimeo

  • The Vimeo videos do not appear on search engine results, it would be better if search engines can find them.
  • The search option can be made better. Looking up for old videos are a hassle sometimes.
  • Can have CC autogeneration option, it would be better.
Hanaa Ibham | TrustRadius Reviewer

Likelihood to Renew

Brightcove Video

Brightcove Video 9.0
Based on 14 answers
It took quite some time to upload and organize our video library. The amount of time it would require to relocate all this information outweighs any negative aspect I personally have with the experience. They have been pretty good to work with and from speaking with my Brightcove rep, I know some of the issues I have listed are currently being addressed and tested for future releases.
Colby Iannazzo | TrustRadius Reviewer

Vimeo

No score
No answers yet
No answers on this topic

Usability

Brightcove Video

Brightcove Video 9.0
Based on 1 answer
Very usable! I don't see any major flaws
Anonymous | TrustRadius Reviewer

Vimeo

Vimeo 9.0
Based on 1 answer
The customization options are vast and very easy to utilize. While there can be a slight learning curve for some advanced features, it is not so steep that it takes a long time to figure out. Support is great at guiding you through anything that might be confusing to you as well
Jeannette Saysomvang | TrustRadius Reviewer

Support Rating

Brightcove Video

Brightcove Video 4.0
Based on 4 answers
We are notified often of downtime, and I have not heard from a support rep for over a year. It really makes it hard to learn what new things are coming out and how we can take our video to the next level when there is no contact from the team on a regular cadence.
Stacy Stanislaw | TrustRadius Reviewer

Vimeo

Vimeo 8.2
Based on 15 answers
Terrible support. When I subscribed to Premium we were guaranteed support. However, after the first e-mail I received from them, I never heard from them again. I sent several emails over the course of a couple of weeks acknowledging that due to covid, I did not expect a miracle overnight and that I was keen to work on the issue with them. I have not heard from customer service at all. This is very disappointing. We lost customers due to the poor quality of the livestreams and were left to sort the issue out without their help.
Anonymous | TrustRadius Reviewer

Alternatives Considered

Brightcove Video

Marketing department favors it because EVERYONE uses YouTube. Overall, YouTube offers decent features and functionality. But Brightcove offers the ability to brand and style players, and control what our users see (and so much more) and YouTube does not. For instance, on YouTube, users are presented with other videos (which could contain competitor videos).
Anonymous | TrustRadius Reviewer

Vimeo

In higher ed we have a couple of options that integrate directly with our LMS (Blackboard/Canvas) that are comparable. Kaltura is outstanding but it's very expensive whereas I've found Viddler(and YouTube) to be much more simplistic. I've worked with other tools that want to charge based on the number of views or how much bandwidth you demand but I have always found that to be erratic. For budgeting purposes, I prefer to you just a sent annual fee like Vimeo.
Mark Nowowiejski | TrustRadius Reviewer

Return on Investment

Brightcove Video

  • Again, there has been a huge cost savings which significantly improved our ROI
  • There has also been less time spent on learning new technologies and training additional staff on maintaining a video server.
  • Less time spent on the previous two points has allowed me to focus on other areas within the department that needed improvement.
Grant Benatar | TrustRadius Reviewer

Vimeo

  • We have seen a very good ROI on all of our weekly videos as it provides really good analytics.
  • Because Vimeo is reliable there has been very little to no troubleshooting or issues with video playback. That means our customers don't leave the video when
  • Our website is a destination for people to view our videos, so on the negative side, Vimeo doesn't have the user base to have our content organically discovered.
Jon Ackerman | TrustRadius Reviewer

Pricing Details

Brightcove Video

General

Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Brightcove Video Editions & Modules

Additional Pricing Details

Vimeo

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Vimeo Editions & Modules

Edition
Plus$121
Pro$201
Business$501
Premium$751
  1. per month
Additional Pricing Details

Rating Summary

Likelihood to Recommend

Brightcove Video
6.0
Vimeo
8.0

Likelihood to Renew

Brightcove Video
9.0
Vimeo

Usability

Brightcove Video
9.0
Vimeo
9.0

Support Rating

Brightcove Video
4.0
Vimeo
8.2

Add comparison