What users are saying about
41 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>Score 8.2 out of 100
Based on 41 reviews and ratings
113 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>Score 7.8 out of 100
Based on 113 reviews and ratings
Feature Set Ratings
Video Marketing

Brightcove Video
Feature Set Not Supported
N/A
5.0
Vimeo
50%
Vimeo ranks higher in 6/6 features
Vimeo ranks higher in 6/6 features
Lead generation

N/A
0 Ratings
4.1
41%
18 Ratings
Video personalization

N/A
0 Ratings
6.4
64%
29 Ratings
eCommerce

N/A
0 Ratings
7.0
70%
11 Ratings
Support for advertisements

N/A
0 Ratings
3.3
33%
12 Ratings
Video SEO

N/A
0 Ratings
5.2
52%
23 Ratings
Integration to Marketing Automation

N/A
0 Ratings
4.3
43%
17 Ratings
Video Platform Integrations

Brightcove Video
Feature Set Not Supported
N/A
6.1
Vimeo
61%
Vimeo ranks higher in 5/5 features
Vimeo ranks higher in 5/5 features
Integration to Salesforce.com

N/A
0 Ratings
5.6
56%
5 Ratings
Integration to Marketo

N/A
0 Ratings
5.8
58%
5 Ratings
Integration to HubSpot

N/A
0 Ratings
6.1
61%
5 Ratings
Integration to Eloqua

N/A
0 Ratings
6.0
60%
3 Ratings
Integration to LMS

N/A
0 Ratings
7.1
71%
6 Ratings
Video Security

Brightcove Video
Feature Set Not Supported
N/A
7.6
Vimeo
76%
Vimeo ranks higher in 5/5 features
Vimeo ranks higher in 5/5 features
Video access controls

N/A
0 Ratings
8.3
83%
34 Ratings
User management

N/A
0 Ratings
7.0
70%
31 Ratings
Video link sharing

N/A
0 Ratings
8.3
83%
32 Ratings
Internal video

N/A
0 Ratings
7.3
73%
30 Ratings
External video

N/A
0 Ratings
7.1
71%
31 Ratings
Video Player

Brightcove Video
Feature Set Not Supported
N/A
7.5
Vimeo
75%
Vimeo ranks higher in 4/4 features
Vimeo ranks higher in 4/4 features
Player customization

N/A
0 Ratings
5.8
58%
28 Ratings
Embedded videos

N/A
0 Ratings
8.1
81%
34 Ratings
Video quality / Bandwidth controls

N/A
0 Ratings
8.3
83%
33 Ratings
Mobile compatibility

N/A
0 Ratings
7.9
79%
34 Ratings
Video Analytics

Brightcove Video
Feature Set Not Supported
N/A
5.6
Vimeo
56%
Vimeo ranks higher in 5/5 features
Vimeo ranks higher in 5/5 features
A/B testing

N/A
0 Ratings
3.4
34%
11 Ratings
Streaming quality reports

N/A
0 Ratings
6.4
64%
13 Ratings
Per viewer tracking

N/A
0 Ratings
6.0
60%
21 Ratings
Per video tracking

N/A
0 Ratings
6.5
65%
26 Ratings
Video analytics dashboard

N/A
0 Ratings
5.6
56%
25 Ratings
Video Hosting, Management & Storage

Brightcove Video
Feature Set Not Supported
N/A
7.2
Vimeo
72%
Vimeo ranks higher in 6/6 features
Vimeo ranks higher in 6/6 features
On-Demand video

N/A
0 Ratings
7.8
78%
22 Ratings
Live streaming

N/A
0 Ratings
7.8
78%
12 Ratings
Impact of streaming on network

N/A
0 Ratings
6.5
65%
18 Ratings
Video upload & format support

N/A
0 Ratings
7.3
73%
32 Ratings
Video library / File management

N/A
0 Ratings
6.7
67%
30 Ratings
Video portal

N/A
0 Ratings
7.2
72%
21 Ratings
Video Engagement

Brightcove Video
Feature Set Not Supported
N/A
4.9
Vimeo
49%
Vimeo ranks higher in 3/3 features
Vimeo ranks higher in 3/3 features
Audience polling

N/A
0 Ratings
4.3
43%
5 Ratings
Audience Q&A / Live chat

N/A
0 Ratings
4.4
44%
6 Ratings
Video comments

N/A
0 Ratings
6.0
60%
25 Ratings
Attribute Ratings
- Brightcove Video is rated higher in 1 area: Likelihood to Recommend
- Vimeo is rated higher in 1 area: Support Rating
- Brightcove Video and Vimeo are tied in 1 area: Usability
Likelihood to Recommend

7.9
Brightcove Video
79%
17 Ratings
5.0
Vimeo
50%
37 Ratings
Likelihood to Renew

9.0
Brightcove Video
90%
14 Ratings
Vimeo
N/A
0 Ratings
Usability

9.0
Brightcove Video
90%
1 Rating
9.0
Vimeo
90%
1 Rating
Support Rating

4.0
Brightcove Video
40%
4 Ratings
6.9
Vimeo
69%
15 Ratings
Likelihood to Recommend
Brightcove Video
It works very nicely for our company site because it can easily and seamlessly embed into the site and email HTML pages. It also has picture in picture, sharing, closed captioning (CC) as basic functions. It will also show the time of the video. Because these are short-term-use videos or might get updated frequently and also are just targeting a specific audience, being able to hide or not able to show the number of views or date published (unlike YouTube) actually helps us.

Verified User
Manager in Sales
Financial Services Company, 10,001+ employeesVimeo
If you're a small company with one or two employees, I'm sure that Vimeo is great. When it comes to larger organizations and teams, they clearly are treating such customers stepmotherly. You need a basic account in order to be an admin on a Pro-plan team, but you only get basic support (3 days wait). The teams function is riddled with bugs and affects the whole experience. In this case, I would not recommend Vimeo at all.
Senior Webmaster
RiksteaternEntertainment, 201-500 employees
Pros
Brightcove Video
- Ability to easily output a JSON response for requested video data. This makes it easy to work with Brightcove as partner.
- The read APIs are very flexible and can the output can be easily customized using cgi args. This provides great customization of the output and sorting and filtering mechanisms to find the videos you're looking for.
- The ability to add captions to videos is good, especially with the regulations requiring video captioning. DFXP support works great as long as the player is given the exact XML format it is looking for.

Verified User
Engineer in Engineering
Internet Company, 51-200 employeesVimeo
- User-friendly interface for administrators of the account and external viewers. Being able to easily navigate a new platform or software is ideal for anyone.
- Seamless sharing and embedding across many platforms. Vimeo is well-recognized so it makes it easy for other platforms to recognize Vimeo. The compatibility is outstanding.
- As an administrator of the account, being able to select viewing privileges may seem like a basic function, but it's so necessary right now with how heavy our organization is utilizing the platform. We can mass upload content early and only release it for the public over time by simply changing it to a public video.
Associate Director of Chapter Services
Alpha Phi Omega National Service FraternityNon-profit Organization Management, 11-50 employees
Cons
Brightcove Video
- The code for customizing the video player can be made easier, I think it still uses BEML code.
- Easily accessible ready made code will help users like me to implement a cool looking player.
- I would love to implement Brightcove video cloud on most of the projects that I work on and I see we could use it in so many different ways but pricing is not easily available on the website.
- Again if I could work with someone to price for small, medium and large businesses that would be great.

Verified User
Engineer in Information Technology
E-Learning Company, 501-1000 employeesVimeo
- Price - For the full featureset of Vimeo, you will be paying $900 a year as of 2020, and this is expected to only go up over time. Thankfully, Vimeo offers lower tiers with less functionality, and most people will not need the unlimited streaming viewers or whopping 7 TB of storage that you get for the highest level of membership. But it is still a premium price for a premium service.
- "Suggested" Algorithm - The equivalent of YouTube's suggested videos feature is the Vimeo Staff Picks, which recommends curated content from their team of editors. While this content generally has a high level of production, it is not especially relevant to the video you are watching, or to your watch history as a user. I rarely watch suggested videos in Vimeo.
- Search - The Vimeo search page is beautiful, having huge thumbnails of videos with a clean, visually-appealing layout. However, the results themselves leave much to be desired. When I search for "jung" to try to find videos on Swiss psychologist C. G. Jung, of the first 18 results, not a single result is actually about C. G. Jung. On Youtube, the first 14 results are all about Jung. When I search for "c. g. jung" on Vimeo I find a number of relevant results, so it's not that the videos are not available in Vimeo. Rather, the search algorithm is not returning relevant results.
Web & Mobile Developer
Bluefire ProductionsComputer Software, 1-10 employees
Pricing Details
Brightcove Video
General
Free Trial
Yes
Free/Freemium Version
—Premium Consulting/Integration Services
—Entry-level set up fee?
No
Starting Price
—Brightcove Video Editions & Modules
—
Additional Pricing Details
—Vimeo
General
Free Trial
Yes
Free/Freemium Version
—Premium Consulting/Integration Services
—Entry-level set up fee?
No
Starting Price
$12 per month
Vimeo Editions & Modules
Edition
Plus | $121 |
---|---|
Pro | $201 |
Business | $501 |
Premium | $751 |
- per month
Additional Pricing Details
—Likelihood to Renew
Brightcove Video
Brightcove Video 9.0
Based on 14 answers
It took quite some time to upload and organize our video library. The amount of time it would require to relocate all this information outweighs any negative aspect I personally have with the experience. They have been pretty good to work with and from speaking with my Brightcove rep, I know some of the issues I have listed are currently being addressed and tested for future releases.
Senior Digital Designer
Globus family of brandsLeisure, Travel & Tourism, 201-500 employees
Vimeo
No score
No answers yet
No answers on this topic
Usability
Brightcove Video
Brightcove Video 9.0
Based on 1 answer
Very usable! I don't see any major flaws

Verified User
Engineer in Engineering
Internet Company, 51-200 employeesVimeo
Vimeo 9.0
Based on 1 answer
The customization options are vast and very easy to utilize. While there can be a slight learning curve for some advanced features, it is not so steep that it takes a long time to figure out. Support is great at guiding you through anything that might be confusing to you as well
Student
RITPhotography, 5001-10,000 employees
Support Rating
Brightcove Video
Brightcove Video 4.0
Based on 4 answers
We are notified often of downtime, and I have not heard from a support rep for over a year. It really makes it hard to learn what new things are coming out and how we can take our video to the next level when there is no contact from the team on a regular cadence.
Sr Leader
CoreLogicFinancial Services, 5001-10,000 employees
Vimeo
Vimeo 6.9
Based on 15 answers
Terrible support. When I subscribed to Premium we were guaranteed support. However, after the first e-mail I received from them, I never heard from them again. I sent several emails over the course of a couple of weeks acknowledging that due to covid, I did not expect a miracle overnight and that I was keen to work on the issue with them. I have not heard from customer service at all. This is very disappointing. We lost customers due to the poor quality of the livestreams and were left to sort the issue out without their help.

Verified User
Partner in Other
Sports Company, 1-10 employeesAlternatives Considered
Brightcove Video
Marketing department favors it because EVERYONE uses YouTube. Overall, YouTube offers decent features and functionality. But Brightcove offers the ability to brand and style players, and control what our users see (and so much more) and YouTube does not. For instance, on YouTube, users are presented with other videos (which could contain competitor videos).

Verified User
Employee in Information Technology
Insurance Company, 51-200 employeesVimeo
YouTube was the platform we primarily used previously, after having restrictions and having locked out of a couple of accounts we needed a better platform. We also lost some of our videos. We also have an internal app to track client videos and Vimeo supported it better. With the increased storage and the number of videos we create, we decided Vimeo would be better.
Manager - Video Team
Ekwa MarketingComputer Software, 51-200 employees
Return on Investment
Brightcove Video
- Again, there has been a huge cost savings which significantly improved our ROI
- There has also been less time spent on learning new technologies and training additional staff on maintaining a video server.
- Less time spent on the previous two points has allowed me to focus on other areas within the department that needed improvement.
Director of Digital Media
Tarrant County CollegeMedia Production, 11-50 employees
Vimeo
- It allows clients to serve a massive amount of video content within an LMS without eating up disk space or sacrificing bandwidth.
- The overall cost is very low compared to other tools and there is no 'pay per view' style unstable pricing.
- The tool has allowed students in other countries to access content faster.
- NEGATIVE - the upload limits per week, especially on the basic/pro accounts are too restrictive.
Sr. Instructional Designer
Johns Hopkins Armstrong Institute for Patient Safety and QualityEducation Management, 10,001+ employees