What users are saying about
113 Ratings
41 Ratings
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Score 8.2 out of 100
113 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>
Score 7.8 out of 100

Feature Set Ratings

    Video Marketing

    Brightcove Video

    Feature Set Not Supported
    N/A
    5.0

    Vimeo

    50%
    Vimeo ranks higher in 6/6 features

    Lead generation

    N/A
    0 Ratings
    4.1
    41%
    18 Ratings

    Video personalization

    N/A
    0 Ratings
    6.4
    64%
    29 Ratings

    eCommerce

    N/A
    0 Ratings
    7.0
    70%
    11 Ratings

    Support for advertisements

    N/A
    0 Ratings
    3.3
    33%
    12 Ratings

    Video SEO

    N/A
    0 Ratings
    5.2
    52%
    23 Ratings

    Integration to Marketing Automation

    N/A
    0 Ratings
    4.3
    43%
    17 Ratings

    Video Platform Integrations

    Brightcove Video

    Feature Set Not Supported
    N/A
    6.1

    Vimeo

    61%
    Vimeo ranks higher in 5/5 features

    Integration to Salesforce.com

    N/A
    0 Ratings
    5.6
    56%
    5 Ratings

    Integration to Marketo

    N/A
    0 Ratings
    5.8
    58%
    5 Ratings

    Integration to HubSpot

    N/A
    0 Ratings
    6.1
    61%
    5 Ratings

    Integration to Eloqua

    N/A
    0 Ratings
    6.0
    60%
    3 Ratings

    Integration to LMS

    N/A
    0 Ratings
    7.1
    71%
    6 Ratings

    Video Security

    Brightcove Video

    Feature Set Not Supported
    N/A
    7.6

    Vimeo

    76%
    Vimeo ranks higher in 5/5 features

    Video access controls

    N/A
    0 Ratings
    8.3
    83%
    34 Ratings

    User management

    N/A
    0 Ratings
    7.0
    70%
    31 Ratings

    Video link sharing

    N/A
    0 Ratings
    8.3
    83%
    32 Ratings

    Internal video

    N/A
    0 Ratings
    7.3
    73%
    30 Ratings

    External video

    N/A
    0 Ratings
    7.1
    71%
    31 Ratings

    Video Player

    Brightcove Video

    Feature Set Not Supported
    N/A
    7.5

    Vimeo

    75%
    Vimeo ranks higher in 4/4 features

    Player customization

    N/A
    0 Ratings
    5.8
    58%
    28 Ratings

    Embedded videos

    N/A
    0 Ratings
    8.1
    81%
    34 Ratings

    Video quality / Bandwidth controls

    N/A
    0 Ratings
    8.3
    83%
    33 Ratings

    Mobile compatibility

    N/A
    0 Ratings
    7.9
    79%
    34 Ratings

    Video Analytics

    Brightcove Video

    Feature Set Not Supported
    N/A
    5.6

    Vimeo

    56%
    Vimeo ranks higher in 5/5 features

    A/B testing

    N/A
    0 Ratings
    3.4
    34%
    11 Ratings

    Streaming quality reports

    N/A
    0 Ratings
    6.4
    64%
    13 Ratings

    Per viewer tracking

    N/A
    0 Ratings
    6.0
    60%
    21 Ratings

    Per video tracking

    N/A
    0 Ratings
    6.5
    65%
    26 Ratings

    Video analytics dashboard

    N/A
    0 Ratings
    5.6
    56%
    25 Ratings

    Video Hosting, Management & Storage

    Brightcove Video

    Feature Set Not Supported
    N/A
    7.2

    Vimeo

    72%
    Vimeo ranks higher in 6/6 features

    On-Demand video

    N/A
    0 Ratings
    7.8
    78%
    22 Ratings

    Live streaming

    N/A
    0 Ratings
    7.8
    78%
    12 Ratings

    Impact of streaming on network

    N/A
    0 Ratings
    6.5
    65%
    18 Ratings

    Video upload & format support

    N/A
    0 Ratings
    7.3
    73%
    32 Ratings

    Video library / File management

    N/A
    0 Ratings
    6.7
    67%
    30 Ratings

    Video portal

    N/A
    0 Ratings
    7.2
    72%
    21 Ratings

    Video Engagement

    Brightcove Video

    Feature Set Not Supported
    N/A
    4.9

    Vimeo

    49%
    Vimeo ranks higher in 3/3 features

    Audience polling

    N/A
    0 Ratings
    4.3
    43%
    5 Ratings

    Audience Q&A / Live chat

    N/A
    0 Ratings
    4.4
    44%
    6 Ratings

    Video comments

    N/A
    0 Ratings
    6.0
    60%
    25 Ratings

    Attribute Ratings

    • Brightcove Video is rated higher in 1 area: Likelihood to Recommend
    • Vimeo is rated higher in 1 area: Support Rating
    • Brightcove Video and Vimeo are tied in 1 area: Usability

    Likelihood to Recommend

    7.9

    Brightcove Video

    79%
    17 Ratings
    5.0

    Vimeo

    50%
    37 Ratings

    Likelihood to Renew

    9.0

    Brightcove Video

    90%
    14 Ratings

    Vimeo

    N/A
    0 Ratings

    Usability

    9.0

    Brightcove Video

    90%
    1 Rating
    9.0

    Vimeo

    90%
    1 Rating

    Support Rating

    4.0

    Brightcove Video

    40%
    4 Ratings
    6.9

    Vimeo

    69%
    15 Ratings

    Likelihood to Recommend

    Brightcove Video

    It works very nicely for our company site because it can easily and seamlessly embed into the site and email HTML pages. It also has picture in picture, sharing, closed captioning (CC) as basic functions. It will also show the time of the video. Because these are short-term-use videos or might get updated frequently and also are just targeting a specific audience, being able to hide or not able to show the number of views or date published (unlike YouTube) actually helps us.
    Anonymous | TrustRadius Reviewer

    Vimeo

    If you're a small company with one or two employees, I'm sure that Vimeo is great. When it comes to larger organizations and teams, they clearly are treating such customers stepmotherly. You need a basic account in order to be an admin on a Pro-plan team, but you only get basic support (3 days wait). The teams function is riddled with bugs and affects the whole experience. In this case, I would not recommend Vimeo at all.
    Michael Kazarnowicz | TrustRadius Reviewer

    Pros

    Brightcove Video

    • Ability to easily output a JSON response for requested video data. This makes it easy to work with Brightcove as partner.
    • The read APIs are very flexible and can the output can be easily customized using cgi args. This provides great customization of the output and sorting and filtering mechanisms to find the videos you're looking for.
    • The ability to add captions to videos is good, especially with the regulations requiring video captioning. DFXP support works great as long as the player is given the exact XML format it is looking for.
    Anonymous | TrustRadius Reviewer

    Vimeo

    • User-friendly interface for administrators of the account and external viewers. Being able to easily navigate a new platform or software is ideal for anyone.
    • Seamless sharing and embedding across many platforms. Vimeo is well-recognized so it makes it easy for other platforms to recognize Vimeo. The compatibility is outstanding.
    • As an administrator of the account, being able to select viewing privileges may seem like a basic function, but it's so necessary right now with how heavy our organization is utilizing the platform. We can mass upload content early and only release it for the public over time by simply changing it to a public video.
    Marissa Roth | TrustRadius Reviewer

    Cons

    Brightcove Video

    • The code for customizing the video player can be made easier, I think it still uses BEML code.
    • Easily accessible ready made code will help users like me to implement a cool looking player.
    • I would love to implement Brightcove video cloud on most of the projects that I work on and I see we could use it in so many different ways but pricing is not easily available on the website.
    • Again if I could work with someone to price for small, medium and large businesses that would be great.
    Anonymous | TrustRadius Reviewer

    Vimeo

    • Price - For the full featureset of Vimeo, you will be paying $900 a year as of 2020, and this is expected to only go up over time. Thankfully, Vimeo offers lower tiers with less functionality, and most people will not need the unlimited streaming viewers or whopping 7 TB of storage that you get for the highest level of membership. But it is still a premium price for a premium service.
    • "Suggested" Algorithm - The equivalent of YouTube's suggested videos feature is the Vimeo Staff Picks, which recommends curated content from their team of editors. While this content generally has a high level of production, it is not especially relevant to the video you are watching, or to your watch history as a user. I rarely watch suggested videos in Vimeo.
    • Search - The Vimeo search page is beautiful, having huge thumbnails of videos with a clean, visually-appealing layout. However, the results themselves leave much to be desired. When I search for "jung" to try to find videos on Swiss psychologist C. G. Jung, of the first 18 results, not a single result is actually about C. G. Jung. On Youtube, the first 14 results are all about Jung. When I search for "c. g. jung" on Vimeo I find a number of relevant results, so it's not that the videos are not available in Vimeo. Rather, the search algorithm is not returning relevant results.
    Jonah Dempcy | TrustRadius Reviewer

    Pricing Details

    Brightcove Video

    General

    Free Trial
    Yes
    Free/Freemium Version
    Premium Consulting/Integration Services
    Entry-level set up fee?
    No

    Starting Price

    Brightcove Video Editions & Modules

    Additional Pricing Details

    Vimeo

    General

    Free Trial
    Yes
    Free/Freemium Version
    Premium Consulting/Integration Services
    Entry-level set up fee?
    No

    Starting Price

    $12 per month

    Vimeo Editions & Modules

    Edition
    Plus$121
    Pro$201
    Business$501
    Premium$751
    1. per month
    Additional Pricing Details

    Likelihood to Renew

    Brightcove Video

    Brightcove Video 9.0
    Based on 14 answers
    It took quite some time to upload and organize our video library. The amount of time it would require to relocate all this information outweighs any negative aspect I personally have with the experience. They have been pretty good to work with and from speaking with my Brightcove rep, I know some of the issues I have listed are currently being addressed and tested for future releases.
    Colby Iannazzo | TrustRadius Reviewer

    Vimeo

    No score
    No answers yet
    No answers on this topic

    Usability

    Brightcove Video

    Brightcove Video 9.0
    Based on 1 answer
    Very usable! I don't see any major flaws
    Anonymous | TrustRadius Reviewer

    Vimeo

    Vimeo 9.0
    Based on 1 answer
    The customization options are vast and very easy to utilize. While there can be a slight learning curve for some advanced features, it is not so steep that it takes a long time to figure out. Support is great at guiding you through anything that might be confusing to you as well
    Jeannette Saysomvang | TrustRadius Reviewer

    Support Rating

    Brightcove Video

    Brightcove Video 4.0
    Based on 4 answers
    We are notified often of downtime, and I have not heard from a support rep for over a year. It really makes it hard to learn what new things are coming out and how we can take our video to the next level when there is no contact from the team on a regular cadence.
    Stacy Stanislaw | TrustRadius Reviewer

    Vimeo

    Vimeo 6.9
    Based on 15 answers
    Terrible support. When I subscribed to Premium we were guaranteed support. However, after the first e-mail I received from them, I never heard from them again. I sent several emails over the course of a couple of weeks acknowledging that due to covid, I did not expect a miracle overnight and that I was keen to work on the issue with them. I have not heard from customer service at all. This is very disappointing. We lost customers due to the poor quality of the livestreams and were left to sort the issue out without their help.
    Anonymous | TrustRadius Reviewer

    Alternatives Considered

    Brightcove Video

    Marketing department favors it because EVERYONE uses YouTube. Overall, YouTube offers decent features and functionality. But Brightcove offers the ability to brand and style players, and control what our users see (and so much more) and YouTube does not. For instance, on YouTube, users are presented with other videos (which could contain competitor videos).
    Anonymous | TrustRadius Reviewer

    Vimeo

    YouTube was the platform we primarily used previously, after having restrictions and having locked out of a couple of accounts we needed a better platform. We also lost some of our videos. We also have an internal app to track client videos and Vimeo supported it better. With the increased storage and the number of videos we create, we decided Vimeo would be better.
    Hanaa Ibham | TrustRadius Reviewer

    Return on Investment

    Brightcove Video

    • Again, there has been a huge cost savings which significantly improved our ROI
    • There has also been less time spent on learning new technologies and training additional staff on maintaining a video server.
    • Less time spent on the previous two points has allowed me to focus on other areas within the department that needed improvement.
    Grant Benatar | TrustRadius Reviewer

    Vimeo

    • It allows clients to serve a massive amount of video content within an LMS without eating up disk space or sacrificing bandwidth.
    • The overall cost is very low compared to other tools and there is no 'pay per view' style unstable pricing.
    • The tool has allowed students in other countries to access content faster.
    • NEGATIVE - the upload limits per week, especially on the basic/pro accounts are too restrictive.
    Mark Nowowiejski | TrustRadius Reviewer

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