What users are saying about
This review does not include a rating.
22 Ratings
This review does not include a rating.
22 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener noreferrer'>trScore algorithm: Learn more.</a>
Score 8.2 out of 100

Likelihood to Recommend

Brightcove Zencoder

No answers on this topic

Kaltura

Kaltura is an excellent tool IF you have a large library of content. It can be pretty pricey so if you are early in launching an online program you may be better off waiting a few years until you've amassed a large enough catalog to warrant the investment in such a tool.The tool is best purchased by a University or company-wide vs having a single department try to find the budget for it. The unlimited plan pays for itself in most cases if you go this route. Secondly, you must be willing to invest time and resources into on-going training for your faculty and staff, especially for those who wish to create their own media and use the quizzing features.
Mark Nowowiejski | TrustRadius Reviewer

Feature Rating Comparison

Video Marketing

Brightcove Zencoder
Kaltura
9.0
Video personalization
Brightcove Zencoder
Kaltura
7.0
Support for advertisements
Brightcove Zencoder
Kaltura
10.0
Video SEO
Brightcove Zencoder
Kaltura
10.0

Video Platform Integrations

Brightcove Zencoder
Kaltura
10.0
Integration to LMS
Brightcove Zencoder
Kaltura
10.0

Video Security

Brightcove Zencoder
Kaltura
9.5
Video access controls
Brightcove Zencoder
Kaltura
9.0
User management
Brightcove Zencoder
Kaltura
8.9
Video link sharing
Brightcove Zencoder
Kaltura
9.9
Internal video
Brightcove Zencoder
Kaltura
9.9
External video
Brightcove Zencoder
Kaltura
9.9

Video Player

Brightcove Zencoder
Kaltura
9.5
Player customization
Brightcove Zencoder
Kaltura
9.0
Embedded videos
Brightcove Zencoder
Kaltura
9.9
Video quality / Bandwidth controls
Brightcove Zencoder
Kaltura
9.9
Mobile compatibility
Brightcove Zencoder
Kaltura
9.0

Video Analytics

Brightcove Zencoder
Kaltura
8.5
A/B testing
Brightcove Zencoder
Kaltura
9.0
Streaming quality reports
Brightcove Zencoder
Kaltura
10.0
Per viewer tracking
Brightcove Zencoder
Kaltura
8.1
Per video tracking
Brightcove Zencoder
Kaltura
8.1
Video analytics dashboard
Brightcove Zencoder
Kaltura
7.1

Video Hosting, Management & Storage

Brightcove Zencoder
Kaltura
8.5
On-Demand video
Brightcove Zencoder
Kaltura
8.1
Live streaming
Brightcove Zencoder
Kaltura
8.0
Impact of streaming on network
Brightcove Zencoder
Kaltura
7.0
Video upload & format support
Brightcove Zencoder
Kaltura
9.9
Video library / File management
Brightcove Zencoder
Kaltura
9.0
Video portal
Brightcove Zencoder
Kaltura
9.0

Video Engagement

Brightcove Zencoder
Kaltura
6.0
Video comments
Brightcove Zencoder
Kaltura
6.0

Pros

Brightcove Zencoder

No answers on this topic

Kaltura

  • Very easy to use interface for uploading videos or capturing a screen recording. There are very few clicks required to get the media up and running. The video conversion process that happens on the back-end is fast and provides videos in device agnostic formats.
  • Integrates well with other systems, such as our Moodle LMS. This extends the capabilities of the LMS and also allows us to keep video/multimedia content organized in a central location (the KMC).
  • Kaltura can be connected to various processes within your organization. For example, we have a system in place that allows a video lecture in a classroom to be uploaded to Kaltura in a very easy manner.
  • User/role management is very important as some people on campus have more privileges to publish content than do others. We have Kaltura connected to our Single Sign-On solution for authentication and we can assign roles to specific people within the Kaltura software.
Anonymous | TrustRadius Reviewer

Cons

Brightcove Zencoder

No answers on this topic

Kaltura

  • Admin interface is sometimes difficult to navigate.
  • Videos ingested sometimes are delayed by hours or days before being available.
  • Support services often have full-day delays before escalation.
Anonymous | TrustRadius Reviewer

Likelihood to Renew

Brightcove Zencoder

No score
No answers yet
No answers on this topic

Kaltura

Kaltura 6.3
Based on 3 answers
Since we have many terabytes of data currently stored with Kaltura and the system and it works great, it would be very difficult to move to another system.
Kirk Laird | TrustRadius Reviewer

Support Rating

Brightcove Zencoder

No score
No answers yet
No answers on this topic

Kaltura

Kaltura 5.0
Based on 2 answers
The first line support agents seldom are able to diagnose or troubleshoot any problems that we have. These agents simply open support tickets in their system which are escalated to a foreign level 2 support agent which creates at least a day delay between reporting a problem and getting initial feedback. Any back-and-forth questions add at least another day delay.
Anonymous | TrustRadius Reviewer

Alternatives Considered

Brightcove Zencoder

No answers on this topic

Kaltura

We considered a couple of options 2 years ago. One of those options has since been sold and dismantled. Kaltura was really the best product in this space. Now, Canvas is releasing its own video solution very soon and it has some nice workflow features. It remains to be seen if that solution will challenge Kaltura.
Robert Gibson MS, MBA, EdD | TrustRadius Reviewer

Return on Investment

Brightcove Zencoder

No answers on this topic

Kaltura

  • The ability to have such a robust solution for rich media content far outweighs the cost of service.
  • We have new projects which will push the limits and abilities of Kaltura in the future.
Leonardo Ferre | TrustRadius Reviewer

Pricing Details

Brightcove Zencoder

General

Free Trial
Free/Freemium Version
Yes
Premium Consulting/Integration Services
Entry-level set up fee?

Kaltura

General

Free Trial
Free/Freemium Version
Yes
Premium Consulting/Integration Services
Entry-level set up fee?
No

Rating Summary

Likelihood to Recommend

Brightcove Zencoder
Kaltura
8.1

Likelihood to Renew

Brightcove Zencoder
Kaltura
6.3

Support Rating

Brightcove Zencoder
Kaltura
5.0

Add comparison