What users are saying about
This review does not include a rating.
75 Ratings
This review does not include a rating.
75 Ratings
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Score 7.9 out of 100

Likelihood to Recommend

Brightcove Zencoder

No answers on this topic

Vimeo

I think Vimeo is well-used by organizations or people interested in placing the videos within another platform (within an app, embedded in a website, etc.) rather than someone looking for a video platform for social media purposes. I would say Vimeo is a wonderful business solution rather than a personal outlet.
Marissa Roth | TrustRadius Reviewer

Feature Rating Comparison

Video Marketing

Brightcove Zencoder
Vimeo
6.3
Lead generation
Brightcove Zencoder
Vimeo
7.6
Video personalization
Brightcove Zencoder
Vimeo
7.2
eCommerce
Brightcove Zencoder
Vimeo
4.7
Support for advertisements
Brightcove Zencoder
Vimeo
5.2
Video SEO
Brightcove Zencoder
Vimeo
7.0
Integration to Marketing Automation
Brightcove Zencoder
Vimeo
6.1

Video Platform Integrations

Brightcove Zencoder
Vimeo
6.1
Integration to Salesforce.com
Brightcove Zencoder
Vimeo
5.5
Integration to Marketo
Brightcove Zencoder
Vimeo
5.8
Integration to HubSpot
Brightcove Zencoder
Vimeo
6.1
Integration to Eloqua
Brightcove Zencoder
Vimeo
6.0
Integration to LMS
Brightcove Zencoder
Vimeo
7.3

Video Security

Brightcove Zencoder
Vimeo
8.6
Video access controls
Brightcove Zencoder
Vimeo
8.5
User management
Brightcove Zencoder
Vimeo
8.1
Video link sharing
Brightcove Zencoder
Vimeo
9.2
Internal video
Brightcove Zencoder
Vimeo
8.5
External video
Brightcove Zencoder
Vimeo
8.7

Video Player

Brightcove Zencoder
Vimeo
8.2
Player customization
Brightcove Zencoder
Vimeo
7.7
Embedded videos
Brightcove Zencoder
Vimeo
8.9
Video quality / Bandwidth controls
Brightcove Zencoder
Vimeo
8.0
Mobile compatibility
Brightcove Zencoder
Vimeo
8.3

Video Analytics

Brightcove Zencoder
Vimeo
6.4
A/B testing
Brightcove Zencoder
Vimeo
4.0
Streaming quality reports
Brightcove Zencoder
Vimeo
4.8
Per viewer tracking
Brightcove Zencoder
Vimeo
6.9
Per video tracking
Brightcove Zencoder
Vimeo
8.3
Video analytics dashboard
Brightcove Zencoder
Vimeo
7.8

Video Hosting, Management & Storage

Brightcove Zencoder
Vimeo
7.3
On-Demand video
Brightcove Zencoder
Vimeo
7.0
Live streaming
Brightcove Zencoder
Vimeo
7.4
Impact of streaming on network
Brightcove Zencoder
Vimeo
6.7
Video upload & format support
Brightcove Zencoder
Vimeo
6.9
Video library / File management
Brightcove Zencoder
Vimeo
7.9
Video portal
Brightcove Zencoder
Vimeo
7.8

Video Engagement

Brightcove Zencoder
Vimeo
4.7
Audience polling
Brightcove Zencoder
Vimeo
2.0
Audience Q&A / Live chat
Brightcove Zencoder
Vimeo
4.2
Video comments
Brightcove Zencoder
Vimeo
8.1

Pros

Brightcove Zencoder

No answers on this topic

Vimeo

  • Image and Branding - Vimeo has always had an edge on design and branding versus its competitors like YouTube. Using Vimeo as a content delivery platform gives the appearance of being luxurious and having a high-end product.
  • Video Configuration - I've used YouTube through multiple iterations of their video management and configuration options, and Vimeo has continued to beat it hands down, both in ease of use and robustness. I can easily organize my Vimeo videos into tags and playlists while I still struggle with YouTube, where it is quite laborious.
  • User Interaction - Vimeo allows you to capture user email addresses for email lists with ease, something its competitors have not figured out yet. You can easily split your video into chapters and hyperlink from within the video to other areas, features which competitors like YouTube have in some form but not nearly as easy to use or well-implemented as Vimeo.
  • Video Analytics - Vimeo has a full-featured analytics suite that helps content creators understand user interaction and engagement with their videos.
  • Versioning and Collaboration - Vimeo has workflows for video history and for collaboration where you can have a content creator upload a video which enters a pipeline for an editor to approve. I have not used these workflows, but it's pretty cool that they have implemented features like this.
  • Custom Micro-Sites - I have only ever embedded Vimeo videos in websites that I've created, or sent them as links to clients, but I have seen well-designed micro-sites for content creators built using Vimeo. Overall, Vimeo does design and branding very well. Their micro-sites look much better, visually speaking, than competitors like YouTube whose equivalent feature, the YouTube Channel, just seems dry in comparison.
Jonah Dempcy | TrustRadius Reviewer

Cons

Brightcove Zencoder

No answers on this topic

Vimeo

  • The Vimeo videos do not appear on search engine results, it would be better if search engines can find them.
  • The search option can be made better. Looking up for old videos are a hassle sometimes.
  • Can have CC autogeneration option, it would be better.
Hanaa Ibham | TrustRadius Reviewer

Usability

Brightcove Zencoder

No score
No answers yet
No answers on this topic

Vimeo

Vimeo 9.0
Based on 1 answer
The customization options are vast and very easy to utilize. While there can be a slight learning curve for some advanced features, it is not so steep that it takes a long time to figure out. Support is great at guiding you through anything that might be confusing to you as well
Jeannette Saysomvang | TrustRadius Reviewer

Support Rating

Brightcove Zencoder

No score
No answers yet
No answers on this topic

Vimeo

Vimeo 8.1
Based on 15 answers
Terrible support. When I subscribed to Premium we were guaranteed support. However, after the first e-mail I received from them, I never heard from them again. I sent several emails over the course of a couple of weeks acknowledging that due to covid, I did not expect a miracle overnight and that I was keen to work on the issue with them. I have not heard from customer service at all. This is very disappointing. We lost customers due to the poor quality of the livestreams and were left to sort the issue out without their help.
Anonymous | TrustRadius Reviewer

Alternatives Considered

Brightcove Zencoder

No answers on this topic

Vimeo

In higher ed we have a couple of options that integrate directly with our LMS (Blackboard/Canvas) that are comparable. Kaltura is outstanding but it's very expensive whereas I've found Viddler(and YouTube) to be much more simplistic. I've worked with other tools that want to charge based on the number of views or how much bandwidth you demand but I have always found that to be erratic. For budgeting purposes, I prefer to you just a sent annual fee like Vimeo.
Mark Nowowiejski | TrustRadius Reviewer

Return on Investment

Brightcove Zencoder

No answers on this topic

Vimeo

  • We have seen a very good ROI on all of our weekly videos as it provides really good analytics.
  • Because Vimeo is reliable there has been very little to no troubleshooting or issues with video playback. That means our customers don't leave the video when
  • Our website is a destination for people to view our videos, so on the negative side, Vimeo doesn't have the user base to have our content organically discovered.
Jon Ackerman | TrustRadius Reviewer

Pricing Details

Brightcove Zencoder

General

Free Trial
Free/Freemium Version
Yes
Premium Consulting/Integration Services
Entry-level set up fee?

Brightcove Zencoder Editions & Modules

Additional Pricing Details

Vimeo

General

Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Vimeo Editions & Modules

Edition
Plus$121
Pro$201
Business$501
Premium$751
  1. per month
Additional Pricing Details

Rating Summary

Likelihood to Recommend

Brightcove Zencoder
Vimeo
7.1

Usability

Brightcove Zencoder
Vimeo
9.0

Support Rating

Brightcove Zencoder
Vimeo
8.1

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