Brightflag vs. Thomson Reuters Elite 3E Enterprise Business Management

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Brightflag
Score 10.0 out of 10
N/A
Brightflag, with offices in New York, Ireland, and Australia, offers their flagship legal billing application, emphasizing spend management and advanced analytics.N/A
Thomson Reuters Elite 3E Enterprise Business Management
Score 6.5 out of 10
N/A
Thomson Reuters Elite offers 3E, an enterprise business management platform for legal designed to support growth, standardize workflows, and provide integrated financial & matter management.N/A
Pricing
BrightflagThomson Reuters Elite 3E Enterprise Business Management
Editions & Modules
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No answers on this topic
Offerings
Pricing Offerings
BrightflagThomson Reuters Elite 3E Enterprise Business Management
Free Trial
NoNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details
More Pricing Information
Community Pulse
BrightflagThomson Reuters Elite 3E Enterprise Business Management
Top Pros
Top Cons

No answers on this topic

Best Alternatives
BrightflagThomson Reuters Elite 3E Enterprise Business Management
Small Businesses
BQE Core
BQE Core
Score 8.5 out of 10

No answers on this topic

Medium-sized Companies

No answers on this topic

No answers on this topic

Enterprises

No answers on this topic

No answers on this topic

All AlternativesView all alternativesView all alternatives
User Ratings
BrightflagThomson Reuters Elite 3E Enterprise Business Management
Likelihood to Recommend
10.0
(1 ratings)
6.0
(2 ratings)
Usability
10.0
(1 ratings)
-
(0 ratings)
Support Rating
10.0
(1 ratings)
7.0
(2 ratings)
User Testimonials
BrightflagThomson Reuters Elite 3E Enterprise Business Management
Likelihood to Recommend
Brightflag
I already recommend Brightflag to anyone and everyone who processes invoices. There is a lot of information and data that comes on these invoices, and having a system that streamlines the information in one place has been extremely useful for a department that is a cost center and needs a quick way to justify every spend.
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Thomson Reuters
Timekeeping is good, but the report output could be better. The interface is much better than it used to be.
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Pros
Brightflag
  • Easy interface
  • Amazing customer service
  • Measurable impact on bottom line
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Thomson Reuters
  • Tracks time
  • Separates billable and nonbillable hours
  • Separates by Matters and clients
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Cons
Brightflag
  • More bespoke flags
  • More benchmarking data
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Thomson Reuters
  • Users have reported that they have more reporting capability in other software.
  • The upgrade process is very time-consuming.
  • Sometimes slow.
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Usability
Brightflag
Super easy to set up and use. The interface is intuitive, but it's worth spending some time getting used to seeing where the different "file cabinets" are located. I recommend having one person dedicated to the day-to-day management of the platform (separate from the reviewers and approvers), someone who just manages to upload the invoices, setting up new vendors, liaising with BF Support, but cross-training everyone who uses it on the broad functions.
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Thomson Reuters
No answers on this topic
Support Rating
Brightflag
Customer support is spectacular. Probably the single best quality of this product. They are quick to respond, quick to troubleshoot, and quick to offer suggestions on workarounds for things that might still be in the works (or unique to us). That level of agility and can-do attitude is what I needed in a partner like this.
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Thomson Reuters
We seem to get the answers that we are looking for rather quickly.
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Alternatives Considered
Brightflag
No answers on this topic
Thomson Reuters
We experienced a better ROI with 3E and the timeline made more sense.
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Return on Investment
Brightflag
  • ROI has been superb: saw a 30% drop in legal spend (based on invoice amount) due to catching items that shouldn't have been charged or charges that exceeded agreed-upon caps.
  • Being able to add prior years' invoices to the system has been incredible since it allows for internal benchmarking and YoY comparison reporting.
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Thomson Reuters
  • Better capability than it's predecessor.
  • Makes business run smoother.
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ScreenShots