Brightflag vs. Time Matters

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Brightflag
Score 10.0 out of 10
N/A
Brightflag, with offices in New York, Ireland, and Australia, offers their flagship legal billing application, emphasizing spend management and advanced analytics.N/A
Time Matters
Score 6.6 out of 10
N/A
Time Matters from PCLaw | Time Matters, a venture spun out from LexisNexis in collaboration with LEAP, is presented as an adaptable case and matter management software that helps foster collaboration on matters, streamline internal processes and increase profitability through attorneys having more available billing hours and increased efficiency.N/A
Pricing
BrightflagTime Matters
Editions & Modules
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
BrightflagTime Matters
Free Trial
NoNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details
More Pricing Information
Community Pulse
BrightflagTime Matters
Top Pros
Top Cons

No answers on this topic

Best Alternatives
BrightflagTime Matters
Small Businesses
BQE Core
BQE Core
Score 8.5 out of 10

No answers on this topic

Medium-sized Companies

No answers on this topic

No answers on this topic

Enterprises

No answers on this topic

No answers on this topic

All AlternativesView all alternativesView all alternatives
User Ratings
BrightflagTime Matters
Likelihood to Recommend
10.0
(1 ratings)
4.0
(6 ratings)
Usability
10.0
(1 ratings)
-
(0 ratings)
Support Rating
10.0
(1 ratings)
1.0
(2 ratings)
User Testimonials
BrightflagTime Matters
Likelihood to Recommend
Brightflag
I already recommend Brightflag to anyone and everyone who processes invoices. There is a lot of information and data that comes on these invoices, and having a system that streamlines the information in one place has been extremely useful for a department that is a cost center and needs a quick way to justify every spend.
Read full review
PCLaw | Time Matters
The legal world- you need this program. There are plenty of other options out there, but TM is by far the best that I have used. This program works for an office of 1 to an office of 100. I have no clue how it would work in any other jobs, it is designed for legal work.
Read full review
Pros
Brightflag
  • Easy interface
  • Amazing customer service
  • Measurable impact on bottom line
Read full review
PCLaw | Time Matters
  • Tie Matters handles event and to-do notifications well. This ensures that all SOL's and due dates are met.
  • Time Matters does case management tasks well, including documenting cases, documenting client and opposing counsel interactions and court orders.
  • Time Matters does a good job of syncing all case data to a users Outlook Calendar, to ensure todo and event notifications on a users Outlook/phone.
Read full review
Cons
Brightflag
  • More bespoke flags
  • More benchmarking data
Read full review
PCLaw | Time Matters
  • The software crashes a lot.
  • The plugins for Office and Adobe are unstable.
  • The whole software package appears to be built for the year 1995.
Read full review
Usability
Brightflag
Super easy to set up and use. The interface is intuitive, but it's worth spending some time getting used to seeing where the different "file cabinets" are located. I recommend having one person dedicated to the day-to-day management of the platform (separate from the reviewers and approvers), someone who just manages to upload the invoices, setting up new vendors, liaising with BF Support, but cross-training everyone who uses it on the broad functions.
Read full review
PCLaw | Time Matters
No answers on this topic
Support Rating
Brightflag
Customer support is spectacular. Probably the single best quality of this product. They are quick to respond, quick to troubleshoot, and quick to offer suggestions on workarounds for things that might still be in the works (or unique to us). That level of agility and can-do attitude is what I needed in a partner like this.
Read full review
PCLaw | Time Matters
There is no unpaid support. They insist on a service contract for support, either with the manufacturer, or with a re-seller.
Read full review
Alternatives Considered
Brightflag
No answers on this topic
PCLaw | Time Matters
So Juris and TM are both LexisNexis products. I dislike Juris greatly and the only thing we use it for is billing because we already had it and it was compatible with TM for billing purposes. Juris doesn't allow you any kind of document storage or management. You can make a "note" but what good does that really do me? In my opinion, Juris is good for billing only (not client management) and there are other options like QuickBooks that really outshine it.
Read full review
Return on Investment
Brightflag
  • ROI has been superb: saw a 30% drop in legal spend (based on invoice amount) due to catching items that shouldn't have been charged or charges that exceeded agreed-upon caps.
  • Being able to add prior years' invoices to the system has been incredible since it allows for internal benchmarking and YoY comparison reporting.
Read full review
PCLaw | Time Matters
  • Time Matters has allowed attorneys to focus on research and writing, rather than wondering where a file is.
  • Time Matters has allowed for more efficient communication between team members on a case.
  • Time Matters has ensured hot documents are tagged and accessible.
Read full review
ScreenShots