What users are saying about
1 Rating
12 Ratings
1 Rating
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Score 10 out of 100
12 Ratings
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Score 7.7 out of 100

Likelihood to Recommend

Brightflag

I already recommend Brightflag to anyone and everyone who processes invoices. There is a lot of information and data that comes on these invoices, and having a system that streamlines the information in one place has been extremely useful for a department that is a cost center and needs a quick way to justify every spend.
Anonymous | TrustRadius Reviewer

Time Matters

The legal world- you need this program. There are plenty of other options out there, but TM is by far the best that I have used. This program works for an office of 1 to an office of 100. I have no clue how it would work in any other jobs, it is designed for legal work.
Anonymous | TrustRadius Reviewer

Pros

Brightflag

  • Easy interface
  • Amazing customer service
  • Measurable impact on bottom line
Anonymous | TrustRadius Reviewer

Time Matters

  • Tie Matters handles event and to-do notifications well. This ensures that all SOL's and due dates are met.
  • Time Matters does case management tasks well, including documenting cases, documenting client and opposing counsel interactions and court orders.
  • Time Matters does a good job of syncing all case data to a users Outlook Calendar, to ensure todo and event notifications on a users Outlook/phone.
Anonymous | TrustRadius Reviewer

Cons

Brightflag

  • More bespoke flags
  • More benchmarking data
Anonymous | TrustRadius Reviewer

Time Matters

  • The software crashes a lot.
  • The plugins for Office and Adobe are unstable.
  • The whole software package appears to be built for the year 1995.
Jason Shindler | TrustRadius Reviewer

Usability

Brightflag

Brightflag 10.0
Based on 1 answer
Super easy to set up and use. The interface is intuitive, but it's worth spending some time getting used to seeing where the different "file cabinets" are located. I recommend having one person dedicated to the day-to-day management of the platform (separate from the reviewers and approvers), someone who just manages to upload the invoices, setting up new vendors, liaising with BF Support, but cross-training everyone who uses it on the broad functions.
Anonymous | TrustRadius Reviewer

Time Matters

No score
No answers yet
No answers on this topic

Support Rating

Brightflag

Brightflag 10.0
Based on 1 answer
Customer support is spectacular. Probably the single best quality of this product. They are quick to respond, quick to troubleshoot, and quick to offer suggestions on workarounds for things that might still be in the works (or unique to us). That level of agility and can-do attitude is what I needed in a partner like this.
Anonymous | TrustRadius Reviewer

Time Matters

Time Matters 1.0
Based on 2 answers
There is no unpaid support. They insist on a service contract for support, either with the manufacturer, or with a re-seller.
Riva Schwartz | TrustRadius Reviewer

Alternatives Considered

Brightflag

No answers on this topic

Time Matters

So Juris and TM are both LexisNexis products. I dislike Juris greatly and the only thing we use it for is billing because we already had it and it was compatible with TM for billing purposes. Juris doesn't allow you any kind of document storage or management. You can make a "note" but what good does that really do me? In my opinion, Juris is good for billing only (not client management) and there are other options like QuickBooks that really outshine it.
Anonymous | TrustRadius Reviewer

Return on Investment

Brightflag

  • ROI has been superb: saw a 30% drop in legal spend (based on invoice amount) due to catching items that shouldn't have been charged or charges that exceeded agreed-upon caps.
  • Being able to add prior years' invoices to the system has been incredible since it allows for internal benchmarking and YoY comparison reporting.
Anonymous | TrustRadius Reviewer

Time Matters

  • Time Matters has allowed attorneys to focus on research and writing, rather than wondering where a file is.
  • Time Matters has allowed for more efficient communication between team members on a case.
  • Time Matters has ensured hot documents are tagged and accessible.
Anonymous | TrustRadius Reviewer

Pricing Details

Brightflag

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Time Matters

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

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