What users are saying about
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This review does not include a rating.
7 Ratings
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Score 9.4 out of 100

Feature Set Ratings

    Online Storefront

    BrightHire

    Feature Set Not Supported
    N/A
    9.2

    Customer Focus

    92%
    Customer Focus ranks higher in 9/9 features

    Product catalog & listings

    N/A
    0 Ratings
    9.0
    90%
    1 Rating

    Product management

    N/A
    0 Ratings
    9.0
    90%
    1 Rating

    Bulk product upload

    N/A
    0 Ratings
    10.0
    100%
    1 Rating

    Branding

    N/A
    0 Ratings
    9.0
    90%
    1 Rating

    Mobile storefront

    N/A
    0 Ratings
    9.0
    90%
    1 Rating

    Product variations

    N/A
    0 Ratings
    9.0
    90%
    1 Rating

    Website integration

    N/A
    0 Ratings
    10.0
    100%
    1 Rating

    Visual customization

    N/A
    0 Ratings
    9.0
    90%
    1 Rating

    CMS

    N/A
    0 Ratings
    9.0
    90%
    1 Rating

    Online Shopping Cart

    BrightHire

    Feature Set Not Supported
    N/A
    9.0

    Customer Focus

    90%
    Customer Focus ranks higher in 1/1 features

    Checkout user experience

    N/A
    0 Ratings
    9.0
    90%
    1 Rating

    eCommerce Marketing

    BrightHire

    Feature Set Not Supported
    N/A
    8.0

    Customer Focus

    80%
    Customer Focus ranks higher in 2/2 features

    Personalized recommendations

    N/A
    0 Ratings
    9.0
    90%
    1 Rating

    SEO

    N/A
    0 Ratings
    7.0
    70%
    1 Rating

    eCommerce Business Management

    BrightHire

    Feature Set Not Supported
    N/A
    9.0

    Customer Focus

    90%
    Customer Focus ranks higher in 2/2 features

    Shipping

    N/A
    0 Ratings
    9.0
    90%
    1 Rating

    Custom functionality

    N/A
    0 Ratings
    9.0
    90%
    1 Rating

    Attribute Ratings

      Likelihood to Recommend

      BrightHire

      N/A
      0 Ratings
      9.0

      Customer Focus

      90%
      1 Rating

      Likelihood to Recommend

      BrightHire

      No answers on this topic

      Customer Focus

      Today, with a globalized competition and without truce, a company must evaluate and take into account its size, and use this to analyze which of the tools available in the market is more suited to their needs. If it is a small company, you can improve your customer service by incorporating a chat. But a company of national level must evaluate other aspects like: marketing, tastes, preferences, tendencies, etc. To achieve the effective management of relationships with our customers, this technology provides us with effective tools and easy access.
      Marlon Seijas | TrustRadius Reviewer

      Pros

      BrightHire

      No answers on this topic

      Customer Focus

      • Facilitates the interaction between the company and customers, through various communication channels, thanks to the storage of information of interest, such as the needs and preferences for products or services.
      • Access data of interest (about the clients, their histories, products, prices, etc.,) from any place with access to the internet
      • An extensive knowledge about the clients allows the company to present commercial offers adapted to their needs, so the income is also higher, through a lower sales cycle. The CRM allows to enhance sales and marketing functions.
      Marlon Seijas | TrustRadius Reviewer

      Cons

      BrightHire

      No answers on this topic

      Customer Focus

      • Cost is always an element to consider when purchasing a computer solution, both for the purchase of the software and for its maintenance, many forget about the ongoing support costs that come with software.
      • Many systems are backed up automatically through the cloud or through some other solution, but not all. So there is a good chance that the data will be lost. it is therefore necessary to take the safe backup forecasts in the event of any unforeseen occurrence and cause us an unpleasant surprise.
      • There is a difference between being served by a real person when making a phone call, to an automated attention system. Sometimes it is good to make the tasks more automatic, but it is also good to have a little personalized help to avoid losing the human value of relationships.
      Marlon Seijas | TrustRadius Reviewer

      Pricing Details

      BrightHire

      General

      Free Trial
      Free/Freemium Version
      Premium Consulting/Integration Services
      Entry-level set up fee?
      No

      Starting Price

      BrightHire Editions & Modules

      Additional Pricing Details

      Customer Focus

      General

      Free Trial
      Yes
      Free/Freemium Version
      Yes
      Premium Consulting/Integration Services
      Yes
      Entry-level set up fee?
      Required
      $249

      Starting Price

      $50 # of stores and users

      Customer Focus Editions & Modules

      Edition
      Standard$501
      Ultimate$991
      1. # of stores and users
      Additional Pricing Details

      Alternatives Considered

      BrightHire

      No answers on this topic

      Customer Focus

      Sales management is based on the management of customer relationships and must be centralized so that its analysis is effective. The data that is collected must be available for the generation of statistics for decision making by the directory. This tool allows us to generate the necessary data to generate results, save time and production cost. The other products did not fit our objectives.
      Marlon Seijas | TrustRadius Reviewer

      Return on Investment

      BrightHire

      No answers on this topic

      Customer Focus

      • With the information available, about the clients, the company can know and segment the markets and develop effective and successful marketing campaigns.
      • With the information the employee can develop more personalized relationships with the client.
      • This customer service tool facilitated the administrative processes of sales to achieve higher performance and better results in the company.
      Marlon Seijas | TrustRadius Reviewer

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