BrightHR vs. DATIS, Part of the ContinuumCloud

For a new part of our business, we have input staff details on Bright HR. There have been times when calls have been made to the helpline for guidance. It does not take long to get to know the staff you are speaking to. In relation to the query addressed with a team member today the service was excellent. Matthew has a great depth of knowledge of the system and works through the shift and annual leave calculations at the click of a finger. Thank you Mathew for your support, you are a star!

Our agency has a number of federal and private grants tied to personnel costs and allocations. DATIS e3 is extraordinary at allowing the end user to slice information as needed for complex reporting.

Incentivized

• When a query has been dealt with via the helpline an email confirming the outcome is often issued which is great for reference at any time.
• The system is easy to use and the screens are clutter free.
• The support service offered is easy to access and the staff are friendly and helpful.

• Position management
• Payroll solutions
• Open Enrollment/benefits management

Incentivized

• Direct-dial telephone numbers rather than going through the Peninsula helpline numbers.
• Setting up annual leave profiles often needs the assistance of a Bright HR representative when staff works quirky shifts. Providing examples of how to set the system up in user guides may help to set the system upright the first time.

• Supervision documentation is difficult to use if the supervisor doesn’t adhere to the rigid schedule
• Applicant site doesn’t automatically integrate with outside recruitment tools, so tracking of recruitment data is complicated.
• DATIS has struggled with customer service support unless you have a dedicated contact

Incentivized

I chose BrightHR as it offered a one-stop platform for HR management for which we have dedicated UK and ROI HR specialists who not only give HR advice but also write policies and handbooks, etc. They are a one-stop-shop, which was very important as when I signed the contract I did not have an HR person in my team and they were essentially my back office. Also, by signing up, I got access to Bright Safe too; which is great as again it's a one-stop-shop for Health and Safety in the workplace. So I can roll out toolbox talks, training, and accident management.

Incentivized

DATIS e3 is a different kind of system that may not be the solution for someone who is looking for an “off the shelf” solution. It is flexible and customizable to meet the specific needs of your organization. It is robust and thorough. They could benefit from spending money on a mobile solution.

Incentivized

• Saved admin time in filing and then searching for documents.
• Saved admin time in chasing for managers' approvals for holiday requests.
• Saved admin time in chasing managers/employees to update their profiles.

Incentivized

• DATIS has allowed us to spend less time on payroll processing and accounting of payroll
• Better grant management allowing us to minimize the risk of unclaimed revenue

Incentivized