Likelihood to Recommend For a new part of our business, we have input staff details on Bright HR. There have been times when calls have been made to the helpline for guidance. It does not take long to get to know the staff you are speaking to. In relation to the query addressed with a team member today the service was excellent. Matthew has a great depth of knowledge of the system and works through the shift and annual leave calculations at the click of a finger. Thank you Mathew for your support, you are a star!
Read full review I loved using Homebase! The best feature, by far, is scheduling in shifts! It really could not be easier! For restaurants and bars it is the easiest and best software! Using the payroll feature can be very easy! The only downfall is trying to separate scheduled worked hours and overtime. The layout is simple and easy to navigate. The only real con I can think of is that lag.
Read full review Pros When a query has been dealt with via the helpline an email confirming the outcome is often issued which is great for reference at any time. The system is easy to use and the screens are clutter free. The support service offered is easy to access and the staff are friendly and helpful. Read full review Homebase provides an easy way to schedule employees. Their scheduling platform is extremely user-friendly and easy to edit once the schedule is made. Homebase makes it easy for employees to switch schedules on their own, a manager just simply has to approve rather than physically rescheduling both employees, this is great for any small retail business or restaurant with many hourly employees. Homebase makes it easy to adjust hours that have been incorrectly clocked or clockouts that have been missed. Read full review Cons Direct-dial telephone numbers rather than going through the Peninsula helpline numbers. Setting up annual leave profiles often needs the assistance of a Bright HR representative when staff works quirky shifts. Providing examples of how to set the system up in user guides may help to set the system upright the first time. Read full review Notifications could be more punctual Employees should be able to pick up shifts outside of their scheduled times! Right now managers need to do it. Importing hours on QBO payroll could use attention. Doesn't separate normal hours from overtime. Read full review Alternatives Considered I chose BrightHR as it offered a one-stop platform for HR management for which we have dedicated UK and ROI HR specialists who not only give HR advice but also write policies and handbooks, etc. They are a one-stop-shop, which was very important as when I signed the contract I did not have an HR person in my team and they were essentially my back office. Also, by signing up, I got access to Bright Safe too; which is great as again it's a one-stop-shop for Health and Safety in the workplace. So I can roll out toolbox talks, training, and accident management.
Read full review Homebase is simpler to use. Easier to navigate and is much cheaper than other alternatives! We had trouble when I worked as they were harder to reach our ROI. Deputy was too expensive and it was the reason we decided on Homebase! Employees also find it easy to use on their end!
Read full review Return on Investment Saved admin time in filing and then searching for documents. Saved admin time in chasing for managers' approvals for holiday requests. Saved admin time in chasing managers/employees to update their profiles. Read full review Homebase has made the day to day management of employees easier, freeing up time for management to work on other things that help secure customer satisfaction. It has also made payroll easier since it's implementation and allowed for fewer mistakes than the previous manual method, leading to less monetary mistakes and happier employees. Homebase has made monitoring hours and overtime, as well as completion of internship and volunteer hours, much easier to monitor, leading to less confusion and more satisfied volunteers, interns, and payroll managers Read full review ScreenShots