Likelihood to Recommend For a new part of our business, we have input staff details on Bright HR. There have been times when calls have been made to the helpline for guidance. It does not take long to get to know the staff you are speaking to. In relation to the query addressed with a team member today the service was excellent. Matthew has a great depth of knowledge of the system and works through the shift and annual leave calculations at the click of a finger. Thank you Mathew for your support, you are a star!
Read full review I do like the check register, it is easy to access. It is also easy to access information for bank reconciliations but some entries are difficult and I have had ongoing issues with duplicated entries. Those situations coming at times when I am not really sure how I have duplicated an entry and they are somewhat intimidating. It is also somewhat difficult to delete or void erroneous entries or those that need to be otherwise corrected. I do understand that it is accounting software, but feel again that it could be a little bit more user friendly, at least from a fairly "new" user's standpoint!
Read full review Pros When a query has been dealt with via the helpline an email confirming the outcome is often issued which is great for reference at any time. The system is easy to use and the screens are clutter free. The support service offered is easy to access and the staff are friendly and helpful. Read full review General Ledger processing, including journal entries and reports Ability to download all reports directly to Excel and PDF formats Use of Grant codes to enable grant reporting by month/quarter/year Ability to have multiple departments and consolidate into groups for reporting Accounts Payable and Accounts Receivable cannot be out of balance Multiple ways to use the product including Cloud and Classic options, Visual menu or Standard (Top of screen) menus to select processes, many options we are not using in our simple organization Read full review Cons Direct-dial telephone numbers rather than going through the Peninsula helpline numbers. Setting up annual leave profiles often needs the assistance of a Bright HR representative when staff works quirky shifts. Providing examples of how to set the system up in user guides may help to set the system upright the first time. Read full review With the payroll process, if there is an error in sending the stubs through email, there is no option to resend without a restore. That really needs to change. Being able to void encumbrance at the same time as a PO would be an incredible time saver. When processing W2 the system deletes info. Read full review Likelihood to Renew My company is pretty dug into our current day-to-day systems that serve our operations (ServTracker, Kantime,
MicroMD ). Without MIP Fund Accounting, we would have no choice but to figure out a way to consolidate those three accounting/operations programs into (ideally) one program, which is basically impossible if we want to salvage any historical data. MIP Fund Accounting is a great hub to bring all those pieces together in a palatable form.
Read full review Usability I have used this system for about 12 years now and I still learning how to use it. It always surprises me how there is another report to learn to achieve my data reporting goals. It is great to have a system that you have used long enough to feel comfortable with but also a system that allows you to learn new ways to report and enter data into the system
Read full review Reliability and Availability I have rarely encountered any issues accessing MIP Fund Accounting over the years. On the rare occasions when availability was interrupted, the reasons were always found in-house when using the on-premises version. Since we have migrated to the MIP cloud, we have had no issues with availability. Any maintenance or updates are always communicated to us and are usually done outside of business hours.
Read full review Performance This software is really good as you can run reports for various funds by Revenue Code or Grant code to capture all the data you need for specific revenue streams. Like I said before, this software is amazing for the tracking of grants if you set up your chart of accounts up correctly.
Read full review Support Rating I have not reached out to MIP for technical support; however, their website offers great help resources so I can solve an issue on my own. Another team member reached out to MIP for support and was helped quickly. The transition process took longer than expected due to a lag in communication.
Read full review In-Person Training There are no specifics on what happens if you make one choice or another to know which is the best selection. This is true for JVs and AP. In training we were not given specifics of what happens when one possibility is selected over another.
Read full review Online Training Denise O'Malley provided training for the HR module when we added it to our system. Denise also gave us a demo of the EWS module which we were able to see that it would not meet our needs. She was very kind about and understanding regarding the functions we needed with a time clock system.
Read full review Implementation Rating Don't waste your time with MIP. There are plenty of other softwares out there that will do the job better. Do your homework. Get references from actual users. Make sure that what you choose will truly integrate. Make sure that there is local support. Get training. You will be glad that you passed this one by. Trust me.
Read full review Alternatives Considered I chose BrightHR as it offered a one-stop platform for HR management for which we have dedicated UK and ROI HR specialists who not only give HR advice but also write policies and handbooks, etc. They are a one-stop-shop, which was very important as when I signed the contract I did not have an HR person in my team and they were essentially my back office. Also, by signing up, I got access to Bright Safe too; which is great as again it's a one-stop-shop for Health and Safety in the workplace. So I can roll out toolbox talks, training, and accident management.
Read full review The HRA used RealPage (I'm not sure if it is actually the one listed above), and it did not work well. I'm not sure if it wasn't set up well, designed for larger property management companies, or just not good software, but it did not suit our needs at all. We chose a different property management software and MIP for our accounting. We used Quickbooks for Heartland Lakes, but as our business is expanding and we needed a better true fund accounting software, we chose
AccuFund to start with, but it was difficult to get set up how we needed. We did not trust the information we were getting out of it, and it wasn't easily customizable to what we needed. We canceled that software and chose MIP.
Read full review Scalability The flexibility to create certain features are helpful and are designed to be easier on MIP Accounting Cloud. It has been easier than the MIP Accounting classic version. I may have not fully utilized the software to deploy across multiple departments other than generating revenue reports or expenses. As well as developing budget worksheets for our departments. Which are great as it is, but have not gone farther than that.
Read full review Return on Investment Saved admin time in filing and then searching for documents. Saved admin time in chasing for managers' approvals for holiday requests. Saved admin time in chasing managers/employees to update their profiles. Read full review MIP has allowed us to break down our costs even further to be able to improve our use of funding. I'm looking forward to streamlining our accounting processes even further as I learn more about the possibilities with MIP. As we fundraise for specific projects, we are able to track income and expenses by project to give our donors true numbers on how the money was used. Read full review ScreenShots MIP Fund Accounting Screenshots