What users are saying about
4 Ratings
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129 Ratings
4 Ratings
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Score 8.7 out of 100

UKG Workforce Central

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129 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>
Score 8 out of 100

Likelihood to Recommend

BrightHR

BrightHR is great at showing who is on holiday, who is in the office or working from home; which team and who reports to who. It is great at setting up new employees and it is very intuitive with setting the new employees up.You can add all HR documents to individual employee folders and you can give permission to those employees to view documents or you can turn that off. You can set reminders for reviews and PDRs as well as you receive reminders from Bright HR letting you know if the information is missing; for if someone needs holiday/TOIL approval.I find the fact that documents cannot be viewed in the application frustrating as sometimes I do not want to download the document to my laptop.
Ella Malin | TrustRadius Reviewer

UKG Workforce Central

This product was marketed to us as a school and several schools in our area use the program. However, the implementation team we were set-up with had limited school experience and we are still working on the best way to do some of the timekeeping issues where I know that could have been handled better. That being said from a payroll and reporting side it has been great to capture so much data (at times almost too much) and have the system do automatic allocations of salaries and general ledger reports. The reporting takes some getting used to, but overall I've been able to run reports to see and track just about anything I want. Our employees also love the self service compared to our previous products where they can make W4, direct deposit and other updates on their own without having to get HR involved.
Gretchen Taylor | TrustRadius Reviewer

Feature Rating Comparison

Leave and Attendance Management

BrightHR
8.0
UKG Workforce Central
Approval workflow
BrightHR
8.0
UKG Workforce Central
Balance details
BrightHR
8.0
UKG Workforce Central

Employee Self Service

BrightHR
8.3
UKG Workforce Central
Update personal information
BrightHR
8.0
UKG Workforce Central
View company policy documentation
BrightHR
8.5
UKG Workforce Central

Pros

BrightHR

  • Holiday management
  • HR storage
  • Absence reporting
  • Track vacation
Ella Malin | TrustRadius Reviewer

UKG Workforce Central

  • I personally feel like timekeeping is very well thought out and has some powerful tools built in. There is a bit of a learning curve but with strategically placed SMEs we were able to get the use and functionality we needed out of the system.
  • Workforce planning has been crucial in planning operational support in our retail and customer service centers. It is also editable and modifiable as needed.
Anonymous | TrustRadius Reviewer

Cons

BrightHR

  • none that I can think of
Barbara Boyle | TrustRadius Reviewer

UKG Workforce Central

  • Reporting - some of the reports' names do not coincide with the data that is pulled from the system
  • System errors - the system crashes regularly on us with no real explanation why
  • Punch accuracy - sometimes the punches from the timeclocks do not feed into the system
Anonymous | TrustRadius Reviewer

Likelihood to Renew

BrightHR

No score
No answers yet
No answers on this topic

UKG Workforce Central

UKG Workforce Central 5.0
Based on 11 answers
Now that the system is installed and operational, the "pain is gone"...therefore we see no reason to change to a different application. There is no functionality that is missing from the system that would drive us to consider another solution at this time. Maintenance support from Kronos is sufficient and updates occur regularly.
Spencer Hamons, MSOL, CHCIO | TrustRadius Reviewer

Support Rating

BrightHR

No score
No answers yet
No answers on this topic

UKG Workforce Central

UKG Workforce Central 7.7
Based on 16 answers
Having no experience with Kronos prior to using it in March 2016, their customer service team taught me how to use it the right way after my initial training at work. I am well-versed in data analysis using Excel and Access primarily, so once I discovered that Kronos had a reporting feature built in, I've used the feature quite a few times to help our properties evaluate their production costs and make good labor decisions. I give Kronos a 10 because once a person takes the time to learn how to use the software, they'll realize that Kronos is far more effective than most, and gives users more ways to access their information where and when they want to.
Juan Osegueda | TrustRadius Reviewer

Alternatives Considered

BrightHR

I chose BrightHR as it offered a one-stop platform for HR management for which we have dedicated UK and ROI HR specialists who not only give HR advice but also write policies and handbooks, etc. They are a one-stop-shop, which was very important as when I signed the contract I did not have an HR person in my team and they were essentially my back office.Also, by signing up, I got access to Bright Safe too; which is great as again it's a one-stop-shop for Health and Safety in the workplace. So I can roll out toolbox talks, training, and accident management.
Ella Malin | TrustRadius Reviewer

UKG Workforce Central

Kronos and Dayforce are the two timekeeping systems I’ve worked with in recent years. Kronos feels a little more comprehensive and is my primary timekeeping tool both for myself as well as my staff. Kronos is a great tool for a wide range of shifts, working locations, and pay codes. In this context, I would pick Kronos over Dayforce. On the opposite side, Dayforce is extremely user-friendly and has a “cleaner” user interface if that is a contributing factor for anyone. Also, for managers who oversee large teams (30-50 team members) then Dayforce is a bit more simple to approve time cards, hours, and leave. Kronos is a bit clunky with all the clicks, and managing large teams of hourly employees would be a huge time suck to go in to review/approve all.
John Pavarini | TrustRadius Reviewer

Return on Investment

BrightHR

  • Saved admin time in filing and then searching for documents.
  • Saved admin time in chasing for managers' approvals for holiday requests.
  • Saved admin time in chasing managers/employees to update their profiles.
Ella Malin | TrustRadius Reviewer

UKG Workforce Central

  • Kronos is much more expensive than the previous systems we were using, so at this point the ROI is negative. The idea is that it will allow us to scale and grow the company more easily so time will tell if that is the case.
Anonymous | TrustRadius Reviewer

Screenshots

Pricing Details

BrightHR

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

UKG Workforce Central

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
Required

Rating Summary

Likelihood to Recommend

BrightHR
8.5
UKG Workforce Central
8.6

Likelihood to Renew

BrightHR
UKG Workforce Central
5.0

Support Rating

BrightHR
UKG Workforce Central
7.7

Online Training

BrightHR
UKG Workforce Central
8.0

Add comparison