BrightHR vs. WorkForce Suite

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
BrightHR
Score 8.8 out of 10
N/A
British company BrightHR offers a human resources platform which helps replace paper documents with edocuments and contains features for managing employee scheduling and ROTA, sick leave and tardiness, vacation and holiday shift planning, as well as providing employment law legal advice.
$4.50
WorkForce Suite
Score 7.3 out of 10
N/A
The WorkForce Suite, by WorkForce Software, is a mobile-first, cloud-based modern workforce management solution with integrated employee communications and collaboration capabilities. The WorkForce Suite aims to help global enterprise organizations optimize their labor, protect against compliance risks, and maximize productivity while building a highly engaged, resilient, and agile workforce.N/A
Pricing
BrightHRWorkForce Suite
Editions & Modules
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
BrightHRWorkForce Suite
Free Trial
NoNo
Free/Freemium Version
YesNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional DetailsPrices start at £4.50 (per employee/per month)
More Pricing Information
Features
BrightHRWorkForce Suite
Human Resource Management
Comparison of Human Resource Management features of Product A and Product B
BrightHR
7.0
1 Ratings
WorkForce Suite
-
Ratings
Employment history8.21 Ratings00 Ratings
Job profiles and administration7.31 Ratings00 Ratings
Workflow for transfers, promotions, pay raises, etc.5.51 Ratings00 Ratings
Organization and location management7.31 Ratings00 Ratings
Payroll Management
Comparison of Payroll Management features of Product A and Product B
BrightHR
7.0
1 Ratings
WorkForce Suite
-
Ratings
Pay calculation7.01 Ratings00 Ratings
Support for external payroll vendors7.01 Ratings00 Ratings
Salary revision and increment management7.01 Ratings00 Ratings
Leave and Attendance Management
Comparison of Leave and Attendance Management features of Product A and Product B
BrightHR
8.6
12 Ratings
WorkForce Suite
-
Ratings
Approval workflow8.312 Ratings00 Ratings
Balance details8.411 Ratings00 Ratings
Annual carry-forward and encashment9.02 Ratings00 Ratings
Employee Self Service
Comparison of Employee Self Service features of Product A and Product B
BrightHR
8.3
13 Ratings
WorkForce Suite
-
Ratings
View and generate pay and benefit information8.01 Ratings00 Ratings
Update personal information8.513 Ratings00 Ratings
View company policy documentation8.513 Ratings00 Ratings
HR Reporting
Comparison of HR Reporting features of Product A and Product B
BrightHR
9.0
1 Ratings
WorkForce Suite
-
Ratings
Pre-built reports9.01 Ratings00 Ratings
Performance Management
Comparison of Performance Management features of Product A and Product B
BrightHR
8.0
1 Ratings
WorkForce Suite
-
Ratings
Review reminders8.01 Ratings00 Ratings
Recruiting / ATS
Comparison of Recruiting / ATS features of Product A and Product B
BrightHR
7.0
1 Ratings
WorkForce Suite
-
Ratings
Notifications and Alerts7.01 Ratings00 Ratings
User Ratings
BrightHRWorkForce Suite
Likelihood to Recommend
8.4
(15 ratings)
8.0
(5 ratings)
Likelihood to Renew
-
(0 ratings)
8.7
(4 ratings)
Support Rating
-
(0 ratings)
10.0
(2 ratings)
Online Training
-
(0 ratings)
3.0
(1 ratings)
User Testimonials
BrightHRWorkForce Suite
Likelihood to Recommend
BrightHR
For a new part of our business, we have input staff details on Bright HR. There have been times when calls have been made to the helpline for guidance. It does not take long to get to know the staff you are speaking to. In relation to the query addressed with a team member today the service was excellent. Matthew has a great depth of knowledge of the system and works through the shift and annual leave calculations at the click of a finger. Thank you Mathew for your support, you are a star!
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Workforce Software
EmpCenter is really well suited for companies with minimal variety in time keeping needs. Certainly somewhere that has fairly regular work schedules and operational needs the system would be programmed for and meet those needs quite well. I think they assert themselves as a product specifically for those more complex companies, and I believe it is one of a few products available for companies with many employee types and complex work schedule and pay needs, but because of those complexities each have their own specific customizations I feel it is difficult for the company to then manage the different products that end up existing. Each ends up being unique so applying large scale changes doesn't work well as something we may request and need if applied over EmpCenter in general may cause problems for another company. Therefore everything has to be done on an individual basis and is more time consuming and costly.
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Pros
BrightHR
  • When a query has been dealt with via the helpline an email confirming the outcome is often issued which is great for reference at any time.
  • The system is easy to use and the screens are clutter free.
  • The support service offered is easy to access and the staff are friendly and helpful.
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Workforce Software
  • A lot flexibility in configuration of the system
  • works well with other systems. We were able to collect data from another time system, Avaya phone systems and even a point of sale system with not a lot of difficulty.
  • They know their product and integration points. They were able to troubleshoot problems with hardware time collection devices quite quickly. We found the devices they sold to be quite durable.
  • Out of the box they have more reports than I would have anticipated. Creating new reports was sometimes a task if it was complex but there were usually similar reports you could use as a starter template
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Cons
BrightHR
  • Direct-dial telephone numbers rather than going through the Peninsula helpline numbers.
  • Setting up annual leave profiles often needs the assistance of a Bright HR representative when staff works quirky shifts. Providing examples of how to set the system up in user guides may help to set the system upright the first time.
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Workforce Software
  • One feature I would like to see on EmpCenter is a vacation calendar that monitors all vacation requests for all employees within a group.
  • EmpCenter is not wholly compatible with other softwares and there are occasions when time data does not properly translate.
  • Moreover, I would like EmpCenter to automatically provide timekeepers with delegations from managers. This way if a manger does not want to grant the timekeeper authority it is easier to rescind, rather than tracking down all managers to grant timekeeping privileges.
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Likelihood to Renew
BrightHR
No answers on this topic
Workforce Software
After spending close to 5 years to decide on which payroll product to acquire for our University, I cannot image we would switch now that we have it in use.
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Support Rating
BrightHR
No answers on this topic
Workforce Software
Extremely knowledgeable staff that truly care about our business processes
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Alternatives Considered
BrightHR
I chose BrightHR as it offered a one-stop platform for HR management for which we have dedicated UK and ROI HR specialists who not only give HR advice but also write policies and handbooks, etc. They are a one-stop-shop, which was very important as when I signed the contract I did not have an HR person in my team and they were essentially my back office. Also, by signing up, I got access to Bright Safe too; which is great as again it's a one-stop-shop for Health and Safety in the workplace. So I can roll out toolbox talks, training, and accident management.
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Workforce Software
Deputy was a LOT easier to use, and I personally liked it more. It did not make approving payroll at the end of the week as easy as WorkForce, and Deputy did not show any PTO balances. Deputy seemed like a simpler, less in-depth version of WorkForce. Personally, I would prefer Deputy, but a lot of my colleagues disagree
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Return on Investment
BrightHR
  • Saved admin time in filing and then searching for documents.
  • Saved admin time in chasing for managers' approvals for holiday requests.
  • Saved admin time in chasing managers/employees to update their profiles.
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Workforce Software
  • EmpCenter has reduced the amount of time administrators are spending on payroll. Certainly it has made our entry to our pay system more efficient since we can simply load the data from the time keeping system and we are not collecting actual physical signatures and paper timesheets that must be reviewed for accuracy and completeness. The system does this for us and some automatic calculating of certain pay due that we were hand adding. However the feedback I am getting is that the supervisors feel their work has been increased greatly. They are spending more time correcting and approving time. Essentially the work we were doing in our central offices to review and correct time the supervisor must now do as they approve the time. We have now asked them to be more responsible for proper reporting and use which requires they know more about the rules and many different aspects of pay than they had before. We have employees who are union represented and get some benefits from the contract others do not receive, contract employees who have certain pay aspects in their contracts that must be known, as well as temporary employees and students who get very different pay from the other employees. While some things have been programmed for the system to know and handle, some things must be added to the time sheet to pay properly or the way time is reported is different (some clock out for lunch some don't) supervisors must now know these differences while that used to be a role that was more mine as an administrator. Now I just help them and audit and review.
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