Brightidea vs. ServiceNow IT Business Management

Brightidea

10 Reviews and Ratings

ServiceNow IT Business Management

ServiceNow IT Business Management

10 Reviews and Ratings

Overview
Product	Rating	Most Used By	Product Summary	Starting Price
Brightidea	Score 8.8 out of 10	Enterprise companies (1,001+ employees)	BrightIdea aims to be the #1 Platform in Customer Reported Business Outcomes from Innovation. According to the vendor, customers generate better ideas with Brightidea, and achieve the highest dollar amount of innovation outcomes (PWC Independent Assurance Report 2017). BrightIdea helps companies engage employees at scale, collaborate on novel solutions, and foster a culture of innovation.	N/A
ServiceNow IT Business Management	Score 8.2 out of 10	N/A	ServiceNow IT Business Management is a soluton bundle built on the Now Platform designed to allow users to gain visibility into portfolio investments and business strategies for better outcomes. Track progress in real time to see exactly how funds are spent and the value of the work being delivered. The bundle is focused on agile development of enterprise apps, supporting innovation management and providing performance analytics . It is available in a Standard edition and via a Professional…	N/A

Pricing

Brightidea

ServiceNow IT Business Management

Editions & Modules

No answers on this topic

No answers on this topic

Offerings

Pricing Offerings
Brightidea	ServiceNow IT Business Management
Free Trial
No	No
Free/Freemium Version
No	No
Premium Consulting/Integration Services
Yes	No

Entry-level Setup Fee

No setup fee

No setup fee

Additional Details

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More Pricing Information

Community Pulse
	Brightidea	ServiceNow IT Business Management
Top Pros	Pro Easily share Pro End to end Pro Ability to track	Pro Resource planning Pro Request management Pro Easy navigation
Top Cons	Minus Steep learning curve Minus Process easy Minus Difficult to configure	Minus New ui Minus Mail notifications Minus Knowledge base articles

Best Alternatives
	Brightidea	ServiceNow IT Business Management
Small Businesses	MindMeister Score 5.3 out of 10	monday.com Score 8.4 out of 10
Medium-sized Companies	Oracle Fusion Cloud PLM Score 7.8 out of 10	Quickbase Score 9.2 out of 10
Enterprises	Miro Score 9.0 out of 10	Quickbase Score 9.2 out of 10
All Alternatives	View all alternatives	View all alternatives

User Ratings
	Brightidea	ServiceNow IT Business Management
Likelihood to Recommend	10.0 (1 ratings)	8.1 (3 ratings)

User Testimonials
	Brightidea	ServiceNow IT Business Management
Likelihood to Recommend	Brightidea I believe Brightidea is a great tool for any business where collaboration is encouraged and open innovation is a priority. It enables cross functional teams and audiences to share ideas and connect on topics they may not normally collaborate on Incentivized Verified User Anonymous Read full review	ServiceNow Monthly planning cycle: Business Stakeholders submit their feature requests and ideas, IT experts assess them and add Effort Estimation IT management set sprint SOW with the Business stakeholders Resources are planned, requested, and allocated. The job is done, change management process is conducted including weekly CAB meetings (Change Advisory Board). The change is deployed and documented. Incentivized Gal Avraham Manager, IT and Information Security Division Read full review
Pros	Brightidea Provides a canvas to create whatever is needed to engage the audience in the open innovation session. such as allowing video/picture inserts, custom design, document inserts, etc). Allows users the ability to easily share their ideas and/or comments, while also building on others ideas. Enabling an end to end experience for the user to offer ideas or share thoughts, allows voting and competition, prioritizes ideas based on popularity from audience, and provides the ability to track implementation/ROI of top ideas. Incentivized Verified User Anonymous Read full review	ServiceNow Creating Requests Knowledge base article Hassle free UI Incentivized Verified User Anonymous Read full review
Cons	Brightidea The backend project management portion could be easier to utilize and connect idea from inception to execution. In a large organization having multiple approvers and viewers of the prioritized ideas can be challenging. Would love to see a robust report and measurment tool that connects the full story of the idea. Incentivized Verified User Anonymous Read full review	ServiceNow New UI is bad. Transition is not liked by users Notifications can be improved. The mail notifications are little off Category changes are not supposed to be hard Incentivized Verified User Anonymous Read full review
Alternatives Considered	Brightidea No answers on this topic	ServiceNow Salesforce Appex Microfocus ITOM and related Incentivized Gal Avraham Manager, IT and Information Security Division Read full review
Return on Investment	Brightidea Within the 1st year we had over 20,000 unique users sign on and participate in an idea challenge. Significant cost savings opportunities identified, while also gaining client advocates and repeat business. Increase efficiency and effectiveness, and improve quality, while reducing cycle times. Incentivized Verified User Anonymous Read full review	ServiceNow Best ITSM tool Clean UI Deployment is easy Incentivized Verified User Anonymous Read full review
ScreenShots	Brightidea Screenshots