Brightly Asset Essentials™ vs. CloudApper Facilities

SchoolDude has been great for us to easily submit maintenance requests, keep them organized for tracking, and simple for staff to view and respond to.

Incentivized

Being a facilities management app, it is best utilized in a facility that needs to maintain a lot of assets. This can be regular offices, factories and warehouses. Field-based teams will not benefit from this app, nor will remote employees. Overall, the app is quite good at doing what it says, and providing notifications.

• For maintenance requests, Dude Solutions Help Desk documents the request and then allows the custodial staff to record updates for the staff member to see. So, the request and solution are available for all parties involved.
• For building use, I find some of the features helpful including the ability to see if what you are looking for is available before you book it.
• Overall, Dude Solutions Help Desk is not difficult to use.

Incentivized

• Overall experience of using this software is highly satisfactory
• Helpful in tracking and viewing the location on assets
• Easy work order management
• The report module is very powerful; you can generate very insightful reports with it

• The overall user interface is bland.
• Switching to the IT application takes opens in another tab.

Incentivized

• UI
• UX
• Tutorials

I find the basic concept and use of Dude Solutions Help Desk to be good, but I think it could use an update to look and work more smoothly. The maintenance aspect of Dude Solutions Help Desk is definitely better than the scheduling tool. The maintenance request does have a decent set-up and does offer clear communication between the staff member and custodial staff. The scheduling tool needs a calendar feature and the ability to receive a notification in your calendar. Both tools do have an email service that directly sends updates to your email.

Incentivized

I have used a ticketing system through FirstClass that does not come anywhere close to where SchoolDude is in ease of use and quality of a program.

Incentivized

They are almost similar, but the ability to customize the app in CloudApper is something really useful. You can customize the app to meet your individual business needs and the price is also very affordable. Imagine having access to all the apps you need for $10 a month.

• We can calculate the need for IT workers based on work orders.
• We can track issues at buildings and what buildings may need more help.
• A simple approach where it makes it easy to get work order information rather than emails and phone calls.

Incentivized

• ROI increase
• Asset management transparency
• Audits