Brightly Event Manager is designed for enterprises in various industries to use for online calendar sharing and promotion, booking facilities, and managing / promoting events. The application is available as a standalone event management solution for offering space for tenants or guests or as part of Brightly's IWMS suite.
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RegOnline by Cvent (Discontinued)
Score 7.8 out of 10
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RegOnline is part of the Cvent Event Cloud, a comprehensive software platform to help you plan, promote, manage and measure your meetings and events. It will be retired December 2019 and from April 2019 new customers will be onboarded to Cvent Event Management.
This is an ideal program for any school or district looking for a way to monitor room and maintenance requests. The digital routing availability will help ease the burden of paper copies and make it quicker for everyone to use and submit their needs. Schools with a variety of staff members are best suited, especially since when submitting a request you can designate those that need to be involved and what specific needs you have from facility to technology.
RegOnline is a great tool for multi-track events. It is very user friendly and the software makes it easy to set up multiple tracks. It's even easy to check the progress of your event and make changes without impacting the registration process. The ability to collect data that can be taken back to the C-suite is also nice.
RegOnline is able to handle credit card payments, cashing out once per month by sending a check to me (paid to the university) via mail. This was the main reason that we needed the site, and it is it's best feature.
Customizable options were added this year, and though a little confusing at first they have been great at adding additional details in headers on pages (on pages that I formerly was unable to provide additional instructions).
The registration system itself has been useful for managing registrants, and being able to easily update those who still chose to pay 'offline' via check or wire transfer (allowing me to still easily see all paid participants).
The filter and ability to sort through your request history is a little difficult to navigate and can be glitchy if you are not sorting in the correct way.
There should be a quicker and simpler way to verify whether a room is booked prior to scheduling.
A cleaner, more simplistic look and navigation would go a long way.
You can't easily access a registration unless you click on the edit pencil. It appears that the title of the event is linked but if you click on it you always get an error message. This appearance of being linked should be removed because it causes frustration. Same with the event number. It appears to be a link that can be opened but it goes to the same error message.
RegOnline did a big change about 18 months ago which wreaked havoc with registrations. A lot of functionality was lost and it took about a year for them to recover from that. At that time, our education and conferences department got so frustrated, we starting using another registration platform which was not a good experience either and then in early 2018 switched to Cvent.
This is the only program I have used for the facility, maintenance, technology, and room requests. However, there are programs that include similar features. Frontline Professional Growth is a platform that includes digital forms and routing similar to SchoolDude. But it is a vastly more in-depth program with features that go beyond what SchoolDude is often used for.
The Department also uses RegFox for training events as well as conferences. One of the main reasons they use RegFox is because of the price, it only charges $0.99 per registration whereas RegOnline charges $3.55 per registration. Because we are a state agency, that can make a big difference to our budget. That being said it is easier to build multi-track events in RegOnline.
Everyone has been incredibly happy being able to pay on credit card! Prior to RegOnline, our only payment options were by check, money order, or wire transfer. I personally had to deposit many, many more personal checks to the university on behalf of participants. So participants have been happy with the credit card option (it was requested by many every year until the switch to RegOnline), but it also has been very helpful at saving me time as well.
The negative impact has been that we had a free registration page set up prior to RegOnline, that we dropped fully. So while some participants still pay by check or wire transfer, we still must pay the 'per participant' fee even for participants not paying through RegOnline.