Brightmine vs. Zywave Client Cloud - Enrollment & Onboarding

When troubleshooting and needing state specific compliance, I have been able to quickly access and validate data to make informed decisions. For example, when working with a multi-state population of employees, I have repeatedly used Brightmine to review state specific laws at employment separations. When working on employee handbook updates, I have been able to utilize Brightmine to review current policy requirements as well as use as a starting point for drafting policy updates. It has been a very great tool - very turnkey.

Incentivized

For clients looking for a communications portal this is a perfect fit. However, for clients looking to do online enrollment it is still lacking key features that other systems like Employee Navigator offers.

Incentivized

• Keep me informed of regulatory changes
• Has great matrices on a per state basis for multiple regulatory topics, such as payment of final wages, etc.
• Provides resources such as labor law posters for updating
• Has a great handbook tool for creating and updating handbooks with well written policies that are easy to edit and customize.

Incentivized

• Benefit enrollment
• Document management
• Yearly benefit management and optional coverage

Incentivized

• Frequent technology issues - the system will not be available and I get an error code. This is not good when I need to find information right then. I feel concerned when this happens because I pay a lot for the product and I expect it to be available when I need it.

Incentivized

• The onboarding of employees with benefits selection is not quite complete as it pertains to full integrations with carrier feeds and EDI solutions for HIPAA 834 Transactions
• The ultimate solution would be to integrate with payroll systems such as ADP, PayChex or Paylocity. This would eliminate the need to input and update data in multiple systems
• Integration to HR systems like Oracle or other HR platforms would be a bonus

Incentivized

Without realising it we use Brightmine so often and it is so beneficial as our daily roles are onerous. By having a tool there that covers such a wide variety of products we can rest assured we know if we need something we can find it on there easily. With no hassle.

Incentivized

User adoption is low within the client base that we have implemented this at and unless it can offer full EDI capabilities we will not be able to move away from Employee Navigator or Plan Source solutions

Incentivized

The website is so easy to use and navigate through. I check this website weekly on the states I am responsible for, and it is so well organized to quickly find those states. I also use this to check up on information with policies and laws I run into and all the information is quick and easy to find.

Incentivized

It is almost always available when I need it. I have only ran into 2 situations where I received an error message and could not get logged in but was told this was a widespread issue that would quickly be resolved.

Incentivized

Everything loads quickly and is exactly where I need it to be. I like how the sidebar breaks down different sections of policies for each state to help me find what I am looking for or gives suggestions or documents to review that may also be helpful

Incentivized

The initial support was brilliant with a colleague who showed us how to use the platform, as the platform is so easy to navigate we havent had further support but i know if i needed any i could contact brightmine to offer the support. It is so easy to use so havent needed to

Incentivized

The people on the call training us were very friendly and knowledgeable! They helped me learn of new tabs for finding templates to create new trainings to update departments on policies and procedures. It also has great excel sheets so I can see side by side differences between states regarding different laws and compensation changes.

Incentivized

I didnt implement but just wanted to say the person providing the training was brilliant and guided us through each page so we knew how to navigate, also allowed us to ask a lot of questions if we needed to which was helpful. So we could go away with confidence to use it

Incentivized

Brightmine has more expansive details of state laws than SHRM. We often receive SHRM articles that offer new insight or instruction on compliance. Although these articles are valuable, they may have gaps in knowledge that can be fulfilled through Brightmine. Both are great resources, and we utilize both platforms.

Incentivized

We actually use HRconnection with a select few clients and use Employee Navigator, Plan Source, and ThinkHR because our clients or the carriers offered them to us as an online enrollment or training options

Incentivized

The price is too expensive and there is not clear transparent pricing model.

Incentivized

WE only use it in HR but, I have no doubt that it could be scaled across other sites / teams.

Incentivized

No issues.

Incentivized

• It reduces my spend on employment lawyers
• Saves us time researching certain topics
• It saves me time and money not having to create documents from scratch
• It gives me a head start in developing training with downloaded templates I can adapt

Incentivized

• Less time spent asking HR to send me documents
• Easily see my enrollments
• Signing up for additional benefits I may have forgotten about like an HSA or FSA

Incentivized