Likelihood to Recommend If you want a full-service ATS and will use the tool to post jobs and track candidates, Brightmove is a very solid tool. They are adding functionality and making it more robust. In our case, we ended up just using it for resume repository and management and so the solution essentially outgrew us such that the price structure and options are no longer competitive or make as much sense as when we first started using the tool.
Read full review If your company needs to move into becoming completely electronic, as well as the option of having it being remote if needed, this is the way to go. ClearCompany will hold your hand and help you every step of the way to becoming just that! It can be a difficult task to change so much but having their team to meet with you weekly until you have everything up and running was the best experience I could have asked for.
Read full review Pros Brightmove is intuitive and easy to learn and to use. It interfaces well with social media. Brightmove has good capabilities to build interfaces to other systems, such as a background checking system. In addition, Brightmove has a good record of being available. Read full review Real-time updates shared across the software with remote users. It allows us to effectively manage and track candidates workflows and status within the onboarding process. This helps us effectively communicate and keep hooks in the candidate without having them fall through the cracks. ClearCompany is able to customize and report to fit our company. We are in a particular industry where our time to fill, hiring costs and other metrics vary from time to time. In order to get an accurate report, ClearCompany has gone above and beyond to customize our reports and give us the data we need with a click of a button. ClearCompany is always in constant communication and willing to assist. The feedback from the support team is almost instantaneous. I have the direct number to my customer care agent and her manager as well. It's nice to know they are there to help at a moment's notice. The support team has a great chat feature that allows me to send a message while i'm on the phone. They are quick to respond and always friendly. Read full review Cons Brightmove could offer more detailed and user friendly reports. Brightmove could add more screening questions to applicants when they are applying to a job. The feature that is already there is not really useful. Brightmove needs to separate internal applicants from external applicants. Read full review Reporting is a bit limited - most reports require significant cleanup and/or take a lot of work to make meaningful Hiring Manager visibility is limited when it comes to notifications (scorecards completed, etc.) and feedback for candidates from other processes, meaning that the burden is put on TA to inform Read full review Likelihood to Renew Brightmove has worked well as we are a company with 120 employees. For as long as we stay around this size, we will continue with Brightmove, but as we grow we will start looking for an ATS that can directly tie into our CRM (NetSuite). The price point is great for the functionality when compared to other ATS solutions
Read full review Support Rating The Customer Support is the best part of using this ATS vs others. They have a chat feature on the home page where you can ask a question and have a Customer Service rep help you in less than a minute. I have found that to be invaluable and a life saver on several occasions. I'm not sure you get that kind of service from a bigger ATS provider.
Read full review I had a great relationship with my first customer success manager. When I first started, she helped me navigate the system and was always available to answer any questions. They have provided great support throughout the last 2 years of me using the system. I attended a ClearCompany conference and they were incredible at providing support and showing how to best utilize the system,
Read full review Implementation Rating The Info Tech conversion and implementation team was too small to meet our needs
Read full review Alternatives Considered Brightmove seems to be pretty similar to Vurv, but overall the functionality of the other systems I have used has been better. I didn't select to implement Brightmove, it was already in place when I joined the company.
Read full review No comparison. It's apples to oranges when comparing. Clear Company is well-rounded and willing to collaborate to make it right for each company. Most other platforms make you adapt to the product they think is best without individual company needs in mind.
Read full review Return on Investment Positive ROI in terms of time spent by our recruiting team. Our old ATS was clunky and forced users to spend more time on mundane tasks. Positive ROI in terms of connecting without outside job boards and finding job candidates. Positive ROI in terms of motivating our team by seeing their numbers in an easy to understand/read dashboard. Read full review ClearCompany has some helpful options our company has utilized, but overall it has been very hard to get past some of the user interfaces that aren't functional or getting speedy responses when something isn't operational. ClearCompany has custom reports that help us strategize our recruitment efforts, but we have had many instances where the reports do not pull data from the system which has lead to confusion or decisions being made with incomplete information. ClearCompany has multiple avenues to contact them or get help, but they are not always effective because of the completion time frame varies. Read full review ScreenShots