11 Ratings
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Score 8.3 out of 100
18 Ratings
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Score 9 out of 100

Likelihood to Recommend

Brightmove

Brightmove is well suited to a large active team of recruiters. It is too expensive to be good for a smaller shop, especially if there are several users. If you are considering this product, I recommend that you ask about upgrades and improvements, "up time", what the service response is like, what new interfaces they are planning, what will be included in the next release, and how that new release will be communicated in advance
Anonymous | TrustRadius Reviewer

Trakstar Hire (formerly Recruiterbox)

Before, it was a nightmare of spreadsheets, email templates, and needless to say, many many applicants fell through the cracks or left with a bad impression of our firm due to the poor communication. With Trakstar, we're able to easily track where every applicant is in the funnel, collect information on how they are doing, and manage the whole communication process. I love being able to work in both Gmail and in their software and I love how it tracks the conversations so that I can easily go back and review where things are with any given applicant. That said, the product is more geared toward someone that is hiring for one person per role. We make it work, but there is a lot of functionality that doesn't get used because of that
Peter Harris | TrustRadius Reviewer

Feature Rating Comparison

Recruiting / ATS

Brightmove
9.6
Trakstar Hire (formerly Recruiterbox)
8.9
Job Requisition Management
Brightmove
10.0
Trakstar Hire (formerly Recruiterbox)
9.2
Company Website Posting
Brightmove
8.0
Trakstar Hire (formerly Recruiterbox)
9.6
Publish to Social Media
Brightmove
8.0
Trakstar Hire (formerly Recruiterbox)
8.0
Job Search Site Posting
Brightmove
9.0
Trakstar Hire (formerly Recruiterbox)
8.6
Customized Application Form
Brightmove
10.0
Trakstar Hire (formerly Recruiterbox)
8.0
Resume Management
Brightmove
10.0
Trakstar Hire (formerly Recruiterbox)
9.0
Duplicate Candidate Prevention
Brightmove
10.0
Trakstar Hire (formerly Recruiterbox)
7.8
Candidate Search
Brightmove
10.0
Trakstar Hire (formerly Recruiterbox)
8.8
Applicant Tracking
Brightmove
9.0
Trakstar Hire (formerly Recruiterbox)
9.7
Collaboration
Brightmove
10.0
Trakstar Hire (formerly Recruiterbox)
9.4
Task Creation and Delegation
Brightmove
10.0
Trakstar Hire (formerly Recruiterbox)
8.2
Email Templates
Brightmove
9.9
Trakstar Hire (formerly Recruiterbox)
9.5
User Permissions
Brightmove
10.0
Trakstar Hire (formerly Recruiterbox)
9.2
Notifications and Alerts
Brightmove
10.0
Trakstar Hire (formerly Recruiterbox)
9.5
Reporting
Brightmove
10.0
Trakstar Hire (formerly Recruiterbox)
9.3

Pros

Brightmove

  • Power search is a great tool to search through the resumes in the ATS.
  • It's one of the least expensive ATS options.
Chris Ammann | TrustRadius Reviewer

Trakstar Hire (formerly Recruiterbox)

  • You can create your own fully customized job board, so that you have indefinite openings for different types of jobs, and so that all interested parties can apply to meet certain openings. This is an excellent way to organize each candidate from the beginning.
  • Recruiterbox lets us program our own workflows within the platform, which are useful to better define the work organization that must be in place for all recruiting processes to meet the right requirements, and this is reflected in improved reporting.
  • The platform automatically creates analyses based on the resumes of each candidate, so that, depending on each resume, they are shown offers that are fully compatible with their type of employee and their previous work operations.
  • We like the customer service offered by Recruiterbox, which has been able to meet our employment needs in a short time and in a mostly accurate way. Thanks to this, we were able to solve the usage error we had with the platform and our current results are much more profitable in terms of analytics of recruitment operations.
  • Recruiterbox is an exemplary service in terms of usability mechanics, with an extraordinary ease of application and a deployment that allows us to work on different platforms without any usability problems or labor errors, as with most human talent services nowadays.
Jason Kerley | TrustRadius Reviewer

Cons

Brightmove

  • Brightmove could offer more detailed and user friendly reports.
  • Brightmove could add more screening questions to applicants when they are applying to a job. The feature that is already there is not really useful.
  • Brightmove needs to separate internal applicants from external applicants.
Anonymous | TrustRadius Reviewer

Trakstar Hire (formerly Recruiterbox)

  • The interface isn't dazzling. But it's clean. Perhaps there's some opportunity to sexy up the UI.
  • The labeling was a bit awkward, and doesn't work so cleanly when you forward a candidate to the data store, via the application email. For example, you can add the candidate manually using the web-based UI, or you can forward an application from your email client to an email alias. Also, the conversion from email-to-"creation of candidate profile" was not entirely great. But it was close enough to get the name logged in there. You just have to properly label and format the profile later, if you want the candidate repository to be well sorted and easily searchable.
  • You cannot transfer jobs from one account to another. What I mean by this is: If you have multiple organizations within a single tenant, you can move the position within that tenant. But let's say you and a colleague signed up separately, and want to merge candidate databases and job settings. It's a no go. You'll have to do a bulk import. Which kind worked out to be an imperfect migration for us.
Tiffany Tesfamichael | TrustRadius Reviewer

Likelihood to Renew

Brightmove

Brightmove 5.5
Based on 3 answers
Brightmove has worked well as we are a company with 120 employees. For as long as we stay around this size, we will continue with Brightmove, but as we grow we will start looking for an ATS that can directly tie into our CRM (NetSuite). The price point is great for the functionality when compared to other ATS solutions
Patrick Scally | TrustRadius Reviewer

Trakstar Hire (formerly Recruiterbox)

Trakstar Hire (formerly Recruiterbox) 1.0
Based on 1 answer
We have not renewed our subscription for Recruiterbox. Although it is a great platform with great customer service, it does not have the functionality our company needs to be able to scale and there weren't plans to develop that functionality soon.
Katie McKinlay | TrustRadius Reviewer

Usability

Brightmove

No score
No answers yet
No answers on this topic

Trakstar Hire (formerly Recruiterbox)

Trakstar Hire (formerly Recruiterbox) 8.0
Based on 1 answer
Recruiterbox is extremely easy to use and to learn. The only function that is difficult to use, even once you have the hang of the system, is reporting.
Katie McKinlay | TrustRadius Reviewer

Support Rating

Brightmove

Brightmove 10.0
Based on 1 answer
The Customer Support is the best part of using this ATS vs others. They have a chat feature on the home page where you can ask a question and have a Customer Service rep help you in less than a minute. I have found that to be invaluable and a life saver on several occasions. I'm not sure you get that kind of service from a bigger ATS provider.
Chris Ammann | TrustRadius Reviewer

Trakstar Hire (formerly Recruiterbox)

Trakstar Hire (formerly Recruiterbox) 10.0
Based on 2 answers
The customer service has always been fantastic. We were always taken care of and no issue or problem went unsolved.
Katie McKinlay | TrustRadius Reviewer

Implementation Rating

Brightmove

Brightmove 5.0
Based on 1 answer
The Info Tech conversion and implementation team was too small to meet our needs
Anonymous | TrustRadius Reviewer

Trakstar Hire (formerly Recruiterbox)

No score
No answers yet
No answers on this topic

Alternatives Considered

Brightmove

It isn't even remotely close how much better Brightmove is compared to PCRecruiter. PCRecruiter is living in the early 90s, while Brightmove has brought recruiting and ATS software into 2018. Highly recommend it.
Anonymous | TrustRadius Reviewer

Trakstar Hire (formerly Recruiterbox)

Recruiterbox does not have as many features as other products I have used, however I would rate it very strong for ease of use. If you need something simple & out of the box, I had no complaints. I also experienced very few, if any, bugs while using the product.
Anonymous | TrustRadius Reviewer

Return on Investment

Brightmove

  • Our previous ATS experienced a lot of technical issues and down time which translated to lost revenue for our organization in placements and time to fill. Brightmove provided strong support if and when there was a technical support issue.
  • Our recruitment team increased their productivity by 20% within the first three months of use.
Christie McPherson | TrustRadius Reviewer

Trakstar Hire (formerly Recruiterbox)

  • By automatically managing the recruitment process, the tool frees up the working time of different employees, which is reflected in efficiency and performance in the working day.
  • The use of Recruiterbox allowed us to generate fewer expenses in paperwork or recruitment systems, which is specifically noticeable in accounting.
Anonymous | TrustRadius Reviewer

Pricing Details

Brightmove

General

Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Brightmove Editions & Modules

Edition
Subscription$625.001
  1. per month
Additional Pricing Details

Trakstar Hire (formerly Recruiterbox)

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Trakstar Hire (formerly Recruiterbox) Editions & Modules

Additional Pricing Details

Rating Summary

Likelihood to Recommend

Brightmove
9.0
Trakstar Hire (formerly Recruiterbox)
9.2

Likelihood to Renew

Brightmove
5.5
Trakstar Hire (formerly Recruiterbox)
1.0

Usability

Brightmove
Trakstar Hire (formerly Recruiterbox)
8.0

Reliability and Availability

Brightmove
7.0
Trakstar Hire (formerly Recruiterbox)

Support Rating

Brightmove
10.0
Trakstar Hire (formerly Recruiterbox)
10.0

Implementation Rating

Brightmove
5.0
Trakstar Hire (formerly Recruiterbox)

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