Brightree vs. Kareo Engage

Brightree

6 Reviews and Ratings

Kareo Engage

2 Reviews and Ratings

Overview
Product	Rating	Most Used By	Product Summary	Starting Price
Brightree	Score 5.1 out of 10	N/A	Brightree is an EMR software platform for home health care and hospice businesses. It includes a native iPad point-of-care app designed to facilitate user-friendly documentation, and ultimately, compliance.	N/A
Kareo Engage	Score 7.7 out of 10	N/A	Kareo Engage (formerly Kareo Marketing, based on DoctorBase, company Kareo acquired in 2015) provides practice marketing and patient communication solutions for healthcare providers. The solution provides doctor websites, search engine marketing and reputation management, online scheduling, appointment reminders, patient recall/re-care marketing, and mobile secure messaging.	$0

Pricing

Brightree

Kareo Engage

Editions & Modules

No answers on this topic

Cub: $0
Professional: $300
Managed Services: $500

Offerings

Pricing Offerings
Brightree	Kareo Engage
Free Trial
No	No
Free/Freemium Version
No	Yes
Premium Consulting/Integration Services
No	No

Entry-level Setup Fee

No setup fee

No setup fee

Additional Details

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More Pricing Information

Community Pulse
	Brightree	Kareo Engage
Top Pros	Pro Easy to use Pro Customer support Pro Fast and responsive	Pro Text messages Pro Appointment reminders
Top Cons	Minus Browser compatibility Minus Cloud based Minus Remote areas	Minus No resolution

Best Alternatives
	Brightree	Kareo Engage
Small Businesses	athenaClinicals Score 8.7 out of 10	Jotform Score 8.7 out of 10
Medium-sized Companies	Qualifacts CareLogic EHR Score 9.9 out of 10	Jotform Score 8.7 out of 10
Enterprises	Epic Score 8.4 out of 10	No answers on this topic
All Alternatives	View all alternatives	View all alternatives

User Ratings
	Brightree	Kareo Engage
Likelihood to Recommend	9.9 (2 ratings)	7.0 (1 ratings)
Support Rating	8.0 (1 ratings)	3.0 (1 ratings)

User Testimonials
	Brightree	Kareo Engage
Likelihood to Recommend	ResMed Billing and tracking customer's medial DME items. Not used for any other field but medical. Incentivized Verified User Anonymous Read full review	Tebra Technologies, Inc (Kareo + PatientPop) The features Kareo marketing offers are great, however, they need to be worked on to make sure they are functioning correctly. It should not take over 3 months of working on the issue to still not have an answer or solution. Incentivized HH Howell Howell Practice Manager Read full review
Pros	ResMed Customer Support: never an issue, fast and responsive User-Friendly: no issues training staff to use the software Increased billing efficiency: easy to use and understand Incentivized Verified User Anonymous Read full review	Tebra Technologies, Inc (Kareo + PatientPop) Patient communications: being able to send patients text messages has been a great benefit. Kareo sends out appointment reminders for us which saves our employees time. Incentivized HH Howell Howell Practice Manager Read full review
Cons	ResMed Can sometimes be slow as its a cloud service. They recently updated their website and continue to improve, this was not the case over a year ago. So keep growing and filling more of the billing and medical needs. Incentivized Verified User Anonymous Read full review	Tebra Technologies, Inc (Kareo + PatientPop) There are currently some issues with the survey feature that we have not been able to open, view, or publish the survey. This has been going on for 3 months and there has been no resolution. It would be nice to be able to filter who is receiving a survey so patients do not get them every time they have a visit. Incentivized HH Howell Howell Practice Manager Read full review
Support Rating	ResMed Support for this product has been good from Brightree for users and the technical side. They do clearly explain what they can and can not do and sometimes more options or customization would be nice but this would be in a perfect world idea. Incentivized Verified User Anonymous Read full review	Tebra Technologies, Inc (Kareo + PatientPop) Other than speaking with someone about the issues we have had, I don't believe that anyone is actually working on a fix for our problem. If I can not open, view, and publish surveys when we receive them then part of the software is not working. They don't mind charging me every month for a service that is not functioning correctly. Incentivized HH Howell Howell Practice Manager Read full review
Alternatives Considered	ResMed I have not seen other products but get most of my feedback from the users that use it and the ones that have seen other products. Incentivized Verified User Anonymous Read full review	Tebra Technologies, Inc (Kareo + PatientPop) We were very satisfied with Demand Force but switched to Kareo because of the price. and it put all of our platforms with one company. I would say Demand Force was a better product, however, for the price, Kareo is a great option if the engineers could work the bugs out. Incentivized HH Howell Howell Practice Manager Read full review
Return on Investment	ResMed Impact remains to be seen, but overall simplifying billing and customer management Better communication with physicians/referral sources Scheduling is easier Incentivized Verified User Anonymous Read full review	Tebra Technologies, Inc (Kareo + PatientPop) We have not been using it long enough to know an answer to this. Incentivized HH Howell Howell Practice Manager Read full review
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