What users are saying about
71 Ratings
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Top Rated
113 Ratings
71 Ratings
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Score 8.3 out of 100

SAP Litmos

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Top Rated
113 Ratings
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Score 8.4 out of 100

Likelihood to Recommend

Brightspace

If you're an educational institution (K-12, Higher Ed, etc.), this is an amazing tool, and it will provide you all the functionality to support anything you may want and need it to do.If you are looking at Brightspace as a tool for corporate training, I'm not sure exactly how good or bad it will be for you. My guess would be that it likely depends on your organization's size. Along that line, what I can speak to is how we use it for our customized training and in-house professional development/training, and it works fantastically for that. While we primarily use it for normal higher ed coursework, we regularly do training and professional development for all of our employees and I manage those along with our HR department. Because we use it for many other things as well, all of our employees are familiar with the product, which makes our trainings go that much smoother and makes my job that much easier.
John Bayerl | TrustRadius Reviewer

SAP Litmos

SAP Litmos is suited well across entire organization of any type and size where employees need to acquire more knowledge on business aspects like sales, marketing, supply chain, procurement, task management etc. SAP Litmos will simplify learning management, by allowing business users to take courses and it’s a fun way to enhance healthy competition between users.
Sharon Kwee, Ph.D | TrustRadius Reviewer

Feature Rating Comparison

Learning Management

Brightspace
9.3
SAP Litmos
8.1
Course authoring
Brightspace
9.3
SAP Litmos
7.6
Course catalog or library
Brightspace
9.9
SAP Litmos
8.2
Player/Portal
Brightspace
9.7
SAP Litmos
8.5
Learning content
Brightspace
9.3
SAP Litmos
8.4
Mobile friendly
Brightspace
9.7
SAP Litmos
8.1
Progress tracking & certifications
Brightspace
9.3
SAP Litmos
8.6
Assignments
Brightspace
9.7
SAP Litmos
8.1
Compliance management
Brightspace
8.0
SAP Litmos
8.3
Learning administration
Brightspace
9.7
SAP Litmos
8.6
Learning reporting & analytics
Brightspace
9.7
SAP Litmos
6.9
Social learning
Brightspace
8.4
SAP Litmos
7.8

Pros

Brightspace

  • Allowing users to embed content links from YouTube or Google Drive enables learners to experience a richer lesson.
  • Providing a powerful editor that allows developers to also include content from Adobe Stock as well as textbook publishers and cloud storage companies gives more power and creative ability to instructors.
  • Providing scaling for mobile and traditional computer systems ensures students will not have issues on the go.
  • The customization of home pages and groups enable courses to be used for small training sessions with breakout groups, large courses with separate sections, and even just more engaging courses that present themed icons and logos.
Anonymous | TrustRadius Reviewer

SAP Litmos

  • The best feature is that it provides training opportunities on an individual level.
  • The major part of training is course uploading which is very easy and simple.
  • It allows the users to conduct exams and quizzes to examine the progress of everyone who is part of the training program.
Warwick Beban | TrustRadius Reviewer

Cons

Brightspace

  • One can feel a bit rushed on the Brightspace platform during the log-out period. Security requirements may require this, but it makes end-users more conscious about getting through content than taking notes.
  • From my experience, there is not a direct connection between the platform and Outlook.
  • Some content on the platform can feel redundant.
Joshua Melder | TrustRadius Reviewer

SAP Litmos

  • Improved search function/capability - searching for courses or users is particularly tricky sometimes if you don't include the exact verbiage in a course, etc.
  • There is currently no reporting options on gamification levels. For a company that is currently using badging and gamification in the system, this seems like it is a missing feature.
  • Reporting in general could be cleaned up a bit and made a little less confusing. There are 100 ways to run reports currently and every time I do it I have to sit, think, and play around with what I want included in my report in order to make sure I capture the appropriate data.
  • Being able to download a course after uploading it. For example, if I upload a video or a SCORM file from a vendor and I lose that file in my email, I am not able to download the course package from the settings menu. It only gives me the option to upload a new file to the course. It would be great to have the ability to download the file in this particular instance.
  • After assigning a course to a team you are not able to un-assign individual users from the course. We run into this issue so often when we want to just remove ONE person but are unable to because "it was assigned via teams". This would be a really convenient feature to have.
Jessica Lienemann | TrustRadius Reviewer

Likelihood to Renew

Brightspace

Brightspace 9.0
Based on 25 answers
I would never give any system a perfect score. In the technology environment today we need to be constantly looking at ways to improve the user experience and LMS companies like Desire2Learn need to know that we have options today with other systems and they need to stay current with features and listen to their customers.
Ed Lovitt | TrustRadius Reviewer

SAP Litmos

SAP Litmos 9.4
Based on 4 answers
For what we need in the very near future, Litmos does not offer us the required capability. Ideally, we are looking for an integrated LMS, coaching, mobile support and content creation platform. Litmos may have the LMS part covered but there are other platforms that do this better along with providing an integrated all-in-one service or at the very least support API integration with other vendors to meet our requirements.
Nick Saunders | TrustRadius Reviewer

Usability

Brightspace

Brightspace 6.4
Based on 11 answers
Overall, the learning environment works as expected. However, there are plenty of bugs. For example, for a few versions, trying to print out a PDF from the Content screen in several browsers would produce a blank page. We inform D2L support about these issues, most of which are known issues. However, they are very slow to respond. D2L seems to spend more time selling than actually coding and testing their product. Most of the issues are not major -- however, there have been a few that are unbelievable. In fact, this past week we had a sudden issue where the "Submit" button in quizzes would not appear if users had a certain browser/operating system combination. This is a major problem, if students cannot submit their exams! D2L is slow to respond to these kinds of situations, which do occur more often than I would like.
Anonymous | TrustRadius Reviewer

SAP Litmos

SAP Litmos 8.8
Based on 55 answers
I think overall usability is good to great. The user and admin interface is customizable and very easy to use. Litmos does release new features every quarter and it definitely enhances and builds value for the product. Our Company uses the Litmos system extensively, probably more than the majority of Litmos clients. With feature releases, we tend to notice bugs but they are quick to fix the major ones.
Anonymous | TrustRadius Reviewer

Reliability and Availability

Brightspace

Brightspace 9.0
Based on 1 answer
Both students and instructor enjoy the 24-hoiur access. After, all isn't that the point of online learning. As an instructor located in an Eastern time zone state it is great to connect with students located in a Pacific time zone state. I have gotten comments about the early hours I am in the course room grading assignments . . . 4:00 a.m. PST; 7:00 a.m. EST So, it's sleep time for my students and "first cup of coffee" time for me.
Randi Tucker Barr, MBA, PhD | TrustRadius Reviewer

SAP Litmos

SAP Litmos 7.4
Based on 2 answers
We rarely have issues with down time. Obviously, the user's browser, etc. can come into play. But, overall, this is what I would call stable software. And, it has the advantage of being accessed over the internet so learners can access from home if they want.
Anonymous | TrustRadius Reviewer

Performance

Brightspace

Brightspace 9.0
Based on 2 answers
Easy to navigate; little to no delay from one section of the course room to another; actually fun to use after overcoming the learning curve.
Randi Tucker Barr, MBA, PhD | TrustRadius Reviewer

SAP Litmos

SAP Litmos 8.1
Based on 2 answers
They still have a way to go with their reporting. But, they have been working on this and they continue to improve.
Aside from reporting, I would say that SAP Litmos performs very well. I rarely have any issues at all - even given the things I normally have open on my computer!
Anonymous | TrustRadius Reviewer

Support Rating

Brightspace

Brightspace 10.0
Based on 6 answers
I have had excellent support from Desire2Learn. Any ticket that I submit is acknowledged immediately and the correction is usually almost as quick. We use this for thousands of classes and it is pretty well liked by both faculty and students. We have been using it for almost 4 years now and most of our instructors have become pretty proficient with it.
Steven Mitchell | TrustRadius Reviewer

SAP Litmos

SAP Litmos 7.4
Based on 8 answers
The knowledgebase is very generic, so beyond some basic, "this is how you use Litmos", I am not super impressed with the self-service options for troubleshooting issues or finding best practices from peers. Getting a response from specialists also takes a great deal of effort. The initial ticket is almost never where my answer comes from, so I have to wait on the escalation to take place, and usually that goes to an account specialist. Once I get that, there is usually a back and forth before we agree on what the issue is. Service is always courteous, but not efficient. I am never sure where my ticket stands with regard to escalation/processing, so I have to inquire. Service tickets and service are not a clean process right now, at least not for me. Nothing like it was during our implementation.
Anonymous | TrustRadius Reviewer

In-Person Training

Brightspace

Did not participate in the in-person training due to distance; training was completed online
Randi Tucker Barr, MBA, PhD | TrustRadius Reviewer

SAP Litmos

No answers on this topic

Online Training

Brightspace

Brightspace 4.0
Based on 2 answers
The training provided online did not, necessarily, fit the version of the system that I was using. Screens were somewhat different and not all options were readily available. This could have been due to customization on the part of my institution however, I rather believe it was due to version changes and training materials not yet being updated.
Ken Matthias | TrustRadius Reviewer

SAP Litmos

No score
No answers yet
No answers on this topic

Implementation Rating

Brightspace

Brightspace 1.6
Based on 3 answers
The D2L implementation team listened to our concerns and built a system based upon our needs. We wanted to keep them after the initial implementation.
Ed Lovitt | TrustRadius Reviewer

SAP Litmos

SAP Litmos 8.7
Based on 54 answers
Litmos implementation is the BEST. I've done other implementations where you're either 100% on your own, or there are only pieces that can be transferred. The Litmos team is there to offer as much or as little support as needed and include full-service implementation out of the gate (no additional charge)
Valerie Marsh | TrustRadius Reviewer

Alternatives Considered

Brightspace

I have used Blackboard Learn 8 and 9. I am currently learning about Canvas. Blackboard is overall much clunkier and lacks the intuitive feel in some parts of D2L. Its grade book is much harder to control and manipulate than D2L's. Its navigation menu can be more radically modified from the default than D2L's, but this doesn't seem that useful to me. Discussions in Blackboard can be more easily reorganized than in D2L, but no grading of discussions is possible. Blackboard Assignments is a good innovation which allows markup directly in the students' submissions, but it displays student work in a confusing manner that doesn't allow for any customization, and its markup options need further tweaking. Furthermore, no rubrics can be used in Blackboard in any way to grade any kind of work (that I am aware of). Overall, I would choose D2L over Blackboard.
Tom Carlson | TrustRadius Reviewer

SAP Litmos

Having reviewed our situation regularly in regards to ensuring our learners have learning tech at the bleeding edge, which goes for both an off-the-shelf LMS/LXP product and building a bespoke LMS system, SAP Litmos continues to be the best choice for our business model. Off-the-shelf LMS systems all do the same functions pretty well in regards to hosting content, but the continued development of both the integrations & features make SAP stand out, alongside their easy to navigate platform - it also stands out as having an easy to administer from a back-office POV allowing a number of stakeholders to assist in the marking and ongoing development of content.
Ben Calderbank | TrustRadius Reviewer

Scalability

Brightspace

Brightspace 9.0
Based on 1 answer
During my first semester working with Desire2Learn the integrated learning management system was more down than up. This meant reconfiguring assignment due dates, frustration for both the instructor, students, and help desk staff. After an upgrade, Desire2Learn has been reliable.
Randi Tucker Barr, MBA, PhD | TrustRadius Reviewer

SAP Litmos

SAP Litmos 8.2
Based on 2 answers
We've had no issues, really, and have gone through more than one acquisition while using the product. It is definitely scalable.
Anonymous | TrustRadius Reviewer

Return on Investment

Brightspace

  • I cannot speak to whether this system is less expensive than the more fully featured Blackboard, but employees are far less efficient, frustrated, and require frequent calls to the help center to set up fairly simple course templates.
  • I have been asked to consider teaching courses which will be completely online at my current institution. I have done such online courses several times at other universities, but I have decided Desire2Learn is too frustrating and cumbersome to do so. I am now exploring using Google Drive to teach a course online. Otherwise, I will not teach online until required or I find an alternate system.
Anonymous | TrustRadius Reviewer

SAP Litmos

  • Increased employee engagement- offered courses such as HIPAA training and included interactive quizzes that encouraged learner participation
  • increased training compliance rates- tripled our training compliance rates received positive feedback on learner experience and content of training modules
  • Simplified Reporting- Allowed automated reporting of training numbers to internal managers of their staff . Also allowed the training team to monitor utilization rates and login activity for both internal and external learners
  • Customized Content- Allowed our organization to add customized content including training attestations and personalized certificates when learners completed training.
Summer Alphonso | TrustRadius Reviewer

Screenshots

Pricing Details

Brightspace

General

Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
No

SAP Litmos

General

Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Rating Summary

Likelihood to Recommend

Brightspace
9.2
SAP Litmos
8.8

Likelihood to Renew

Brightspace
9.0
SAP Litmos
9.4

Usability

Brightspace
6.4
SAP Litmos
8.8

Reliability and Availability

Brightspace
9.0
SAP Litmos
7.4

Performance

Brightspace
9.0
SAP Litmos
8.1

Support Rating

Brightspace
10.0
SAP Litmos
7.4

Online Training

Brightspace
4.0
SAP Litmos

Implementation Rating

Brightspace
1.6
SAP Litmos
8.7

Scalability

Brightspace
9.0
SAP Litmos
8.2

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