AIOps from Broadcom vs. OpsRamp

For servers and Network monitoring Broadom products easily delivers outcome, they offer great depth and breadth of monitoring. DX IM covers 140+ technologies in case of Data center monitoring, tremendous alerts and metric collection. Network monitoring product is well mature and offers end to end monitoring of network , these two products offer great monitoring of on prem data center and network infrastructure. DX APM is another powerfull product for application performance monitoring and analytic. AIOps is a suite of products, Powerfull products such as DX IM & DX NetOps should be offered as SaaS service, these two products cover full data center monitoring or cloud infra monitoring. If they move them to SaaS it will attract many opportunities of monitoring

Incentivized

PTP selected the OpsRamp platform to replace its legacy IT Operations Management (ITOM) solution, and PTP has now been using the OpsRamp solution for eight years. By implementing OpsRamp’s modern ITOM solution and leveraging the benefits of AIOps to improve service delivery to its clients, PTP can holistically monitor and manage on-premises network and data center infrastructures, as well as cloud resources and virtual firewalls.

Incentivized

• Infrastructure and application monitoring.
• Infrastructure and application alerting.
• Automated patching.
• ITSM tools.

Incentivized

• Self Service Portal for cloud deployments.
• Stabilization on existing ticketing systems.
• Cloud resource deployments by integrating OpsRamp with cloud.

Incentivized

Broadcom AIOps Suite has all the products to achieve the full stake observability and they very tightly integrated to each other.

Incentivized

It's a good and user friendly tool.

Incentivized

Broadcom support was awesome, Professional team was available as on demand. Technical support folks follow the diagnostic process and deliver the customer satisfaction

Incentivized

OpsRamp has been there to support us. They were very helpful during migration and integration to our new ITSM platform.

Incentivized

Pricing is very economical. You pay for monitoring and alerting, but you get a full suite of tools for the same price for free (including, Patching, ITSM, CMDB, and change management) - Good package for cheaper.

Incentivized

Technical support is appreciable. We have dedicated customer relations managers to check and see the improvement of the tool and its flaws. Sometimes, we get to interact with CMO of the organization asking our feedback and suggestions. Not every organization does that.

Incentivized

• 90% alert reduction.
• 70% of manual, routine IT.
• Processes now automated.
• 50% increase in team.
• Efficiency and productivity.

Incentivized