Symantec Email Threat Detection and Response vs. Cofense Managed PDR (Phishing Defense Center)

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Symantec Email Threat Detection and Response
Score 6.9 out of 10
N/A
Symantec email threat detection and response, from Broadcom, is a software solution designed to protect against the most sophisticated email threats and gain comprehensive insights into targeted & advanced email attacks.N/A
Cofense Managed PDR
Score 8.3 out of 10
Enterprise companies (1,001+ employees)
Cofense Managed PDR (formerly Phishing Defense Center, or PDC) is a security service designed to relieve security operators of the repetitive tasks needed to qualify, investigate, and document alerts. With it the user can focus on responding to verified threats, instead of spending limited time and resources on data gathering. Cofense aims to take the workload off staff, giving them support qualifying and investigating threats, and understand their severity, so in-house security teams can focus…N/A
Pricing
Symantec Email Threat Detection and ResponseCofense Managed PDR (Phishing Defense Center)
Editions & Modules
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Offerings
Pricing Offerings
Symantec Email Threat Detection and ResponseCofense Managed PDR
Free Trial
NoNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup fee$40 Custom quotation
Additional DetailsThe Cofense Phishing Defense Center is available to all customers of Cofense Triage. The Triage solution is a pre-requisite for Cofense PDC services.
More Pricing Information
Community Pulse
Symantec Email Threat Detection and ResponseCofense Managed PDR (Phishing Defense Center)
Top Pros
Top Cons
Best Alternatives
Symantec Email Threat Detection and ResponseCofense Managed PDR (Phishing Defense Center)
Small Businesses
Webroot Email Security Powered by Zix
Webroot Email Security Powered by Zix
Score 9.0 out of 10
Webroot Endpoint Protection
Webroot Endpoint Protection
Score 7.2 out of 10
Medium-sized Companies
Webroot Email Security Powered by Zix
Webroot Email Security Powered by Zix
Score 9.0 out of 10
Webroot Endpoint Protection
Webroot Endpoint Protection
Score 7.2 out of 10
Enterprises
Webroot Email Security Powered by Zix
Webroot Email Security Powered by Zix
Score 9.0 out of 10

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User Ratings
Symantec Email Threat Detection and ResponseCofense Managed PDR (Phishing Defense Center)
Likelihood to Recommend
6.0
(2 ratings)
9.2
(6 ratings)
User Testimonials
Symantec Email Threat Detection and ResponseCofense Managed PDR (Phishing Defense Center)
Likelihood to Recommend
Broadcom
From a price point Symantec cannot be beat in EDU. However, for better EDR a more robust, fully featured solution is desirable. I am not sure if Broadcom is continuing to develop the product either after purchasing it.
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Cofense
Cofense Phishing Defense Center (PDC) has saved our team copious amounts of time that we would usually have to spend sifting through all of the hundreds of emails that are reported each day. Having a dedicated team to sort the true positives from the false positives gives ample amount of time to triage the more severe threats that have been reported.
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Pros
Broadcom
  • Excellent integration with other Symantec products
  • E-mail notification in case of an incident
  • Excellent customer support
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Cofense
  • Instant detection and elimination of phishing email boxes.
  • Easy to set up.
  • Intuitive and complete GUI interface, being able to create rules, configure exceptions, and generate reports.
  • Optimizes time to eliminate phishing and prevent users from being targeted by internet scams.
  • Good artificial intelligence.
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Cons
Broadcom
  • Adding malicious sources taking time
  • Reporting function is very basic
  • Symantec ATP has no integration with Symantec ETDAD.
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Cofense
  • Better integration with established ticketing systems
  • Ability to determine if there were any other recipients of the same email
  • Technical issues when logging into the tool
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Alternatives Considered
Broadcom
We are making a migration from Symantec to SentinelOne in the near future for easier deployment, better EDR and management functionality.
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Cofense
This product just successfully conquers its competitors and alternatives. This is because upgrades and improvement in software play a very important role, as with upgrades, a user feels connected with the platform. No one likes using outdated software, so [...] I find this product to be the best option out of all, as it is continuously in the race [to become] the best. I always see some upgrades [...] which makes me a happy user, unlike other alternatives.
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Return on Investment
Broadcom
  • It has been a good solution for the time we have used it.
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Cofense
  • Reduced volume to support teams.
  • Provided in-house resources time to work on other projects.
  • Provides a clean and effective interface with teammates.
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