9 Ratings
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Score 8.3 out of 100
82 Ratings
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Score 7.2 out of 100

Likelihood to Recommend

Symantec Email Threat Detection and Response

Every new version/upgrade solves a couple of bugs and introduces more new bugs. One of the great characteristics is content material filtering the place can create magnificent varieties of policies notably based totally on requirements. Scalability and overall performance moreover is one of the extraordinary features. It can combine with any type of mail server and helps ATP.
usha G | TrustRadius Reviewer

Kaseya VSA

If the software functioned as it was intended, it would be probably a 7 out of 10. It lacks the majority of customization that SolarWinds N-central supplies, but also supports some customization that other solutions we have tried do not.Again, if the software didn't consistently break, the ability to implement automated scripting via PowerShell and the capacity to manage 10+ endpoints at once in different windows is great.
Ben Blissett | TrustRadius Reviewer

Pros

Symantec Email Threat Detection and Response

  • Excellent integration with other Symantec products
  • E-mail notification in case of an incident
  • Excellent customer support
usha G | TrustRadius Reviewer

Kaseya VSA

  • Being able to see systems that are not within the local network allows us to be able to troubleshoot and work with the end users no matter where they are or where we are as it is cloud based.
  • Several functions can be "automated" so staff do not have to keep going back and scanning for updates, push Windows updates and or push sensor updates.
  • VSA offers a variety of system information about all of the assets that have the endpoints installed on them so we can easily see the system specs without having to actually connect to them and pull up the SysInfo on each unit.
Allan Eisenhauer | TrustRadius Reviewer

Cons

Symantec Email Threat Detection and Response

  • Adding malicious sources taking time
  • Reporting function is very basic
  • Symantec ATP has no integration with Symantec ETDAD.
usha G | TrustRadius Reviewer

Kaseya VSA

  • Support - Like all other competitors support is OK but the product is robust enough to reduce support requirements.
  • Customer Service - another team that is a bit poor especially when the issue involves multiple departments. Otherwise, the direct rep is very friendly and professional.
Richard Trivedi | TrustRadius Reviewer

Likelihood to Renew

Symantec Email Threat Detection and Response

No score
No answers yet
No answers on this topic

Kaseya VSA

Kaseya VSA 10.0
Based on 1 answer
Excellent product with easy learning curve
Anonymous | TrustRadius Reviewer

Support Rating

Symantec Email Threat Detection and Response

No score
No answers yet
No answers on this topic

Kaseya VSA

Kaseya VSA 7.1
Based on 15 answers
It was lots of back and forth email communication whenever I tried to solve my connection issues. I would send them detailed logs of the date, time, computer, and more of when I was experiencing connection issues. All I would get is an email back a few days later saying that they didn't find an issue in the service
Anonymous | TrustRadius Reviewer

Alternatives Considered

Symantec Email Threat Detection and Response

Product functionality and performance.Strong services expertise.Tool that helps us fight against advanced threats.Loud mainly based totally security, vulnerability scanning for the servers, email junk mail protection, endpoint safety of the website.Defending customers from phishing emails, scan the attachment earlier than get a grant to the user's mailbox.Give up email principally primarily based on assault and leaking data.
usha G | TrustRadius Reviewer

Kaseya VSA

There are other products that do some of what Kaseya does, but I've not personally worked with another product that does everything Kaseya does. Sure there are plenty of remote control products, but products that do as much as Kaseya are few and far between. Hard to go wrong with the sheer scope of functionality!
Racey Cave | TrustRadius Reviewer

Return on Investment

Symantec Email Threat Detection and Response

  • Integration with ETDAD will make Symantec ATP more powerful for future AD threats
  • Implemeting Symantec ATP was easy and took little time
usha G | TrustRadius Reviewer

Kaseya VSA

  • It has increased the efficiency of operational tasks for our technicians
  • It has change the speed at which we are able to deploy updates and software patches
  • It caused us to spend additional money on more security tools due to concern from breaches
Anonymous | TrustRadius Reviewer

Pricing Details

Symantec Email Threat Detection and Response

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Kaseya VSA

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

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